I paid for new and they sent a used item. It was at the end of their life which may have influenced their action. I finally got a credit note contribution just before they went under. A sad loss and s... See more
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See what reviewers are saying
I didn't end up keeping the unit - a B-stock Yamaha DM3 mixer - as the workflow was too basic and it would ideally need a Dante to make it worthwhile at all. PMT's returns service was fantastic an... See more
We had no knowledge at all about the guitar we wanted to buy for our daughter on her 18th. The chap I spoke to was phenomenal!!! Worked to our budget, collected information about our daughter to m... See more
Good price & everything looks fine. The box the power brick was in was a bit battered although it was packaged well. Unfortunately let down by the Parcelforce 48hr service which meant the recipient di... See more
Company details
- Musical Instrument Store
- Audio Visual Equipment Repair Service
- Electronics Store
- Hi-fi shop
- Software Company
- Home Audio Store
About PMT Online
Written by the company
Here at PMT Online, we know the importance of getting the right gear for you. That's why we stock a huge range of the industry's latest and greatest in Guitars, Amps, Keyboards, PA, and more. With 12 UK locations, including our pioneering experience stores, we give our customers the chance to try out industry-leading gear like they would in the comfort of their home or a studio. Whatever level you're at, find the right gear for you in our huge collection.
Contact info
70-72 Evans Road, L24 9PB, Liverpool, United Kingdom
- 0151 448 2089
- sales@pmtonline.co.uk
- pmtonline.co.uk
4.5
Excellent
19K reviews
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Hasn’t replied to negative reviews
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Easy to use website
12 May 2025
Buy from PMT and you won’t be disappointed.
I have visited the PMT store in Oxford and found the staff and store to be excellent and also ordered a ukulele case which had to be returned because of size issues and that was a great experience. I had no hesitation in buying online from the company and it was a seamless transaction. Thank you.
10 May 2025
Fast and easy to order online for click…
Fast and easy to order online for click and collect at my nearest store
13 May 2025
Very suspect delivery service
I was told that the delivery day was Thursday so I waited for it all day. It arrived on Friday morning whilst I was at work and my security camera caught the delivery driver drop the package from his shoulder into the floor onto one edge of the parcel!!!
He then left the package behind my bins with it sticking quite a way out, with it on view from the road. Luckily I’m at the end of a cul-de-sac and the keyboard is un damaged. I certainly won’t be buying anything from you unless I can pick it up from the store.
Parcelfarce suck ass dude!
9 May 2025
Reply from PMT Online
Hi Col, thanks for the review, sorry to hear this. I will be escalating your case directly to our account manager at Parcelforce for investigation and follow-up. We will also be raising concerns about the delivery location, as leaving a parcel in plain view is not in line with acceptable delivery standards. We’re very relieved to hear that the keyboard was undamaged despite the poor handling, and we appreciate you bringing this to our attention. Thanks Sarah
Notification of delivery and I was not…
Notification of delivery and I was not in either occasion when delivery was attempted. Now have a long journey to collect item. Not very helpful at all.
5 May 2025
Reply from PMT Online
Hi Marie, Thank you for the review. I apologise for any inconvenience caused by the delivery attempts. Our courier made a couple of attempts to deliver your item, but unfortunately, no one was home at the time. Thanks Sarah
Yamaha FSTA…
The guitar is fantastic and arrived promptly. I wish the action was lower but not a big deal and in fairness, it’s normal for a new guitar. Very satisfied with the guitar and the price.
5 May 2025
Great service. Great products Fantastic service.
Fantastic service as usual. Everyone I dealt with were very friendly and knowledgeable.
5 May 2025
delivery was as expected.
4 May 2025
The product I purchased arrived well…
The product I purchased arrived well packaged and quicker than I expected
4 May 2025
Really fantastic service
Really fantastic service! On Saturday I wanted to get a flight case for a session on Monday. My local store (Birmingham) did not have one there but said Manchester had one and they could get it to me on a Sunday delivery....and they did! I've just recieved it.
Hugh was the person in Birmingham who sorted this out. He was brilliant and I am so thankful and very impressed.
10 May 2025
Unprompted review
Very easy to order and pay
11 May 2025
Simple and easy to navigate and to make…
Simple and easy to navigate and to make transactions on the website , my order came a little bit quicker than predicted which was a day before the expected delivery date , the package was well packed for the safety of the product , it was also delivered by safety and care by the parcel company which I’ve had an excellent experience in receiving my product
3 May 2025
Ideal product at great price!
3 May 2025
Purchase was so easy!
Purchase was so easy and you provide a wide range of instruments at a very fair price. Looking forward to receiving and try it out!
10 May 2025
Me and my brother in law rang the store…
Me and my brother in law rang the store in Bristol as we were not sure on something about a drum kit I bought so we rang up as we didn't know what delivery date would be. The person on the phone re assured us it will arrive within two more weeks. Very polite as well.
2 May 2025
Reply from PMT Online
Hi Benjamin, thanks for the review. We sincerely apologise for the delay and any inconvenience caused. According to our records, the item has now been delivered successfully. thanks Sarah
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