Pluxa Stays Reviews 

48
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Stayed in Manchester, Potato Wharf Apartment - fantastic flat Beautifully presented, comfortable and gorgeous views Only negative was taking nearly 2 hours to get the keys - waiting around residen... See more

Rated 1 out of 5 stars

Pluxa hosts properties as part of an investment strategy for their investors but fails to pay the rent to property owners. As a result, property owners are having no choice but to change the lo... See more

Rated 5 out of 5 stars

We have booked a flat for 7 days and we are very pleased with our choice. The location is very central, it took us just 7 minutes to get to the restaurant row. Greek restaurant was the hit! Appa... See more

Rated 5 out of 5 stars

Lovely flat in a great location, really easy to get anywhere in the city. We've been working at the Hippodrome so it's the perfect location, just a 5 minute walk (also 5 mins walk from the Alex) Flat... See more

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4.0

Great

TrustScore 4 out of 5

48 reviews

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4.0

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(48)

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Rated 5 out of 5 stars

Stayed here over a weekend

Stayed here over a weekend, apartment is lovely, everything you need in there.

The customer service team were amazing and very attentive.

Would 100% reccomend

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Northwood Street, Birmingham

I stayed in the appartement on the Northwood Street, Birmingham for one month. I was wery content with the location and secured parking. The appartement is really spacioius, but there were some small damages in the kitchen furniture and the water tap of the shower was untight.
It was not the first appartement I have rent in Birmingham, but it was the best quality.
Vit

3 October 2024
Unprompted review
Rated 5 out of 5 stars

We have booked a flat for 7 days and we…

We have booked a flat for 7 days and we are very pleased with our choice.
The location is very central, it took us just 7 minutes to get to the restaurant row. Greek restaurant was the hit!
Appartment is warm, cozy and absolutely lovely. We are able to have breakfast at home as kitchen is supplied with all necessary things.
There is a convinience store in a literary minute walk so getting a water or tea, or little snack is very easy.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Pluxa-The Zen

We stay for 3 nights with the Pluxa, and it been lovely within the first day we stay, the host was very responsive as well as the flat was very clean with all the amenities we need.

25 September 2024
Unprompted review
Rated 1 out of 5 stars

I haven’t had an experience but all of…

I haven’t had an experience but all of the good reviews are from people staying in the properties and no good reviews from people who have invested money in the properties…in fact really bad reviews from investors.
WEIRD to say the least…

16 September 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Your comment Steve - unfortunately - is the perfect example of why platforms like Trustpilot are not actually fair for all parties.

As you have said yourself, you "haven't had an experience" yet you left a review on us and given us a 1 star.

We would be happy to discuss with you what we could have done better in our service to make sure that you have a better experience next time however since you "haven't had an experience" it will be difficult for us to do so.

We would appreciate if you could please remove your review.

Thank you

Rated 5 out of 5 stars

Lovely flat, great location!

Lovely flat in a great location, really easy to get anywhere in the city. We've been working at the Hippodrome so it's the perfect location, just a 5 minute walk (also 5 mins walk from the Alex) Flat comes equipped with everything we needed, very easy directions to pick up the keys and get in. Will definitely stay again!

14 September 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Thank you for your review Helen and we are glad that you have had a great stay with Pluxa Stays.
We look forward to hosting you again soon.

Rated 5 out of 5 stars

Pretty good apartment with a nice…

Pretty good apartment with a nice location and a beautiful view. Staffs are friendly and helpful.

10 September 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Thank you for your review Yupeng.
We are glad that you have had a nice stay with Pluxa Stays and that our staff have been friendly and helpful.
We look forward to hosting you again soon.

Rated 5 out of 5 stars

Service and quality

Had a great offering of choices for apartments listing's based on my trip. The service consultant Mrs N Maharaj had a professional demeanor and great speaking with her.
Would definitely recommend her again.

10 July 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Thank you for your review.
We are glad that you have had a nice stay with Pluxa Stays and that Nirisha has provided you with a professional service during your stay.
We look forward to hosting you again soon.

Rated 5 out of 5 stars

Enjoy my stay

Enjoy my stay, Beautiful view, will come again.

15 August 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Thank you for your review Abdul.
We are glad that you have had an enjoyable stay with Pluxa Stays.
We look forward to hosting you again soon.

Rated 4 out of 5 stars

The apartment is a good size and well…

The apartment is a good size and well kitted out. It is very central to bus and tube.Nirisha was very quick to respond to any queries we had. I will book again when in London.

5 September 2024
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Thank you for your review Noeleen.
We are glad that you have and your family had a nice stay with Pluxa Stays and that Nirisha has provided you with an exceptional service.
Please feel free to let us know what we could have done better to make your experience a 5 star one next time.
We look forward to hosting you again soon.

Rated 5 out of 5 stars

Great apartment

Great apartment, in a really good location, would definitely book to stay here again. Great communication with the owner too. Thank you!

24 August 2024
Unprompted review
Rated 5 out of 5 stars

We had great experience in Southwark…

We had great experience in Southwark Apartment. The apartment is big, fully equiped with everything we need. The location of the apartment is also very convinient max 35 minutes to city center by bus or sub. The store is just on the oposite side of the street. Recommended.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company…I just want…

Stay away from this company…I just want to help someone that wasn’t there for me when I invested with pluxa - it is not a lie they do have houses, flats that they purchase for RSA the issues is they lie about the amount of
profit you make in the spreadsheet it is all inflated as they don’t rent the profits at the same cost per night it’s say averagely £200 they charge averagely £70 which we soon released after our first payment it was a shock as it was much lower that expected after I emailed and asked how much are you charging a night plus with all the extra payments they take for themselves don’t be fooled into believing the profits you will make on 70% occupancy it is far less as they charge extremely low rent costs and when we challenged them and refused to pay as we knew we would have to supplement the bills and rent for most of the time putting us more in red they took the property away and we lost so much money. This is there tactic inflate prices in profit spreadsheet so they are not being truthful in prices they share based on a 70-100 % occupancy you just break even which is crazy so you make no money at all. I will never recommend them so just want to warn you against them. Please go elsewhere your experience will not pay off as an investment property with Pluxa

20 October 2023
Unprompted review
Pluxa Stays logo

Reply from Pluxa Stays

Dear Helen,
Thank you for your review and your comments.
We take such comments seriously and are always here to help our clients, however as we do not recognise any of our current or previous clients by the name of Helen please reach out to us so we may be able to resolve this situation directly.
Please email us at client.relations@pluxa-property.co.uk.
Thank you

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