Plusshop Reviews 

448
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AVOID unless you can afford to pay multiple times as much for your item. I unwittingly subscribed after purchasing something small and was then charged 9.95 for months. Emailed plusshop and was ignor... See more

Rated 1 out of 5 stars

Don't do it! What a scam with the membership subscription. It doesn't say how much it is and the checkout page looks like a completely ordinary checkout page. Absolutely vile way to run a business. Go... See more

Rated 5 out of 5 stars

Not sure what the fuss is all about. My experience has been absolutely fantastic. The item I purchased was excellent quality and great value and arrived exactly as stated. Yes! there was a membership... See more

Company replied

Rated 1 out of 5 stars

Had absolutely no idea I was being scammed into a £9.95/month membership when placing my order! I recall seeing this or a similar company on Watchdog... alarm bells rang! I got my order okay... well... See more

Company details

Written by the company

At Plusshop.co.uk will you as a member recieve exclusive prices for kitchen products, shoes, personal care & much more.


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1.6

Bad

TrustScore 1.5 out of 5

448 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(448)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stole my money

I ordered an item from plusshop in October 2023. Ever since then, every month on the exact same date they keep taking money out my account, and the same amount. They are a scam shop so avoid!!!

16 October 2023
Unprompted review
Rated 1 out of 5 stars

Wrong size

Training shoes just arrived, invoice says 9.5 as ordered. Shoes in box are size 8. Will be returning them, poor service.

5 January 2024
Rated 1 out of 5 stars

SCAM Avoid at all costs

SCAM Avoid at all costs. I have only purchased one item on their website. then they proceed to charge my credit card monthly for at least the last 10 months €9.95! Totally SCAM of a company. they should be arrested!

29 December 2023
Unprompted review
Rated 1 out of 5 stars

membership…

icancelled my membersip but they sill took payment from my bank account which i did not autherise they tol me it was cancelled as i am a pensioner i would like this payment returned to my bank as i cannot get through by email or cantact number

27 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM - AVOID at all costs

Wish I had read other reviews before ordering from this company. They automatically sign you up to a £9.95 per month membership when you order something from them. From other negative reviews, I can now see that they justify this by saying it is because they are so reasonably priced and that it's in the terms and conditions you sign up to, however this is clearly in very small print as I was not aware this was what I was signing up for and did not receive any correspondence to say that this would be happening. This company is a SCAM, do not order from them. Have notified my bank that they are operating in this way.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with my experience with…

Really happy with my experience with plusshop.
Purchased some hard to find Hot Wheels at a bargain price. Some tatty cards but overall well worth it, and very quick delivery considering it was from Denmark 🇩🇰
If you don’t want the membership, just go to My Account and cancel membership, it’s that easy.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Shoddy Practice

Automatically enrolling purchasers in a “membership” costing £9.95 per month is poor practice at the very least. The details of the membership are located in small print in the terms and conditions. They’re not upfront about their shoddy practice. Avoid on this basis alone.

10 December 2023
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. The credit card payment took several days to go through. There was no email confirmation of the purchase. It took several days and a complaint to stop the 30 day free trial of Plusshop 'membership' which you had to take with a monthly subscription. Emails were unanswered, and there is no help line. Although the item I had purchased did eventually arrive, I would not use this company again.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered from plusshop.com terrible expirience and scam

I ordered from plusshop.com. Please don’t order unless you are 100% sure about the item. I purchased nike leggings for £26 and they arrived and were a different colour to what is shown online so they didn’t match my nike jumper, I didn’t even open the sealed packet or try them on and when I asked to return they emailed me back and forth for a week and eventually said it’s my fault and I must pay £13 to send the item back

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Not sure what the fuss is all about

Not sure what the fuss is all about. My experience has been absolutely fantastic. The item I purchased was excellent quality and great value and arrived exactly as stated. Yes! there was a membership option but as outlined in the terms you can cancel at anytime which I did because I didn’t want an ongoing membership that I might only take advantage of a few times a year. Anyway thank you Plusshop you delivered

13 November 2023
Unprompted review
Plusshop logo

Reply from Plusshop

Dear John,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 5 out of 5 stars

Very good

Very good, thanks!

5 November 2023
Plusshop logo

Reply from Plusshop

Dear Zivile,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 1 out of 5 stars

Absolutely avoid at all costs!

Absolutely avoid at all costs!! I got a small item for my son back in February totalling to €8 and didn’t realise that you have to become a member. Unbeknownst to me they have been taking €9.95 from my bank account for the last 8 months for their so called ‘membership’ even though I have only ever bought one thing from their site. They are refusing to give a refund when I asked for a copy of where I agreed to this so called membership they couldn’t provide me with such. Their customer service is a disgrace also! AVOID AVOID AVOID!!!!

8 November 2023
Unprompted review

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