Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
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Company details
About PLUMBING SUPERSTORE
Written by the company
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7K reviews
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Reply from PLUMBING SUPERSTORE
Good afternoon Jane,
Many thanks for taking the time to leave us 5 stars! We're delighted to see that you're happy with the product, and that it reached you quickly.
If we can help with anything in the future, please get in touch.
Kind regards,
Phil.
Very polite staff and delivery was next…
Very polite staff and delivery was next day. Very happy
1 April 2026
Reply from PLUMBING SUPERSTORE
Hi Geoff,
Thank you for the 5 star review! Great to see that this reached you on a next day service.
We hope to see you again in the future.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Humayun,
Many thanks for taking the time to review us. Excellent to see that everything went well!
We hope to see you again for any future orders.
Kind regards,
Phil.
Good customer service
Slight delay explained and subsequent delivery on new time. Good customer service.
31 March 2026
Reply from PLUMBING SUPERSTORE
Hi Adrian,
Thank you for the 5 star review! Thank you for being so understanding, and we apologise for the initial delay.
If we can help further with anything else, please let us know.
Kind regards,
Phil.
goods delivered promptly as ordered
29 March 2026
Reply from PLUMBING SUPERSTORE
Hi Patsy,
Thanks for taking the time to review us. We're glad to see that this reached you promptly and as expected. We hope to see you again in the future.
Kind regards,
Phil.
Fast and straight forward purchasing experience
All goods were delivered on time and in great condition
19 March 2026
Reply from PLUMBING SUPERSTORE
Good afternoon,
Thank you for taking the time to review us! Great to see that everything reached you as expected.
We hope to see you again soon.
Kind regards,
Phil.
Professional & prompt service
18 March 2026
Reply from PLUMBING SUPERSTORE
Hi Steve,
Many thanks for the 5 star review. We massively appreciate it, and hope to see you again!
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Good afternoon Moya,
Thank you for leaving us 5 stars! We're very happy to see this, and hope to see you again in the future.
Kind regards,
Phil.
Great customer service.
Great customer service.
Orders are always delivered quickly.
Packaging is always secure and goods arrive undamaged.
9 March 2026
Reply from PLUMBING SUPERSTORE
Good afternoon Mr Hand,
Thank you for your 5 star review! We completely understand that some jobs are time sensitive, so always try to get items out as quickly as possible.
We hope to see you again for your next project.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Good afternoon Jeremy,
Many thanks for taking the time to review us. We massively appreciate it and hope to see you again.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Good afternoon Graham,
I am very please to see that this reached you quickly.
If we can assist you with anything else in the future, please let us know.
Kind regards,
Phil.
Waste of time waited 5 days and even…
Waste of time waited 5 days and even sent wrong item
22 March 2026
Reply from PLUMBING SUPERSTORE
Good afternoon Suki,
I sincerely apologise for the incorrect item being received. I can see that since your review, you have been in contact with our customer service team, who are looking into the return for you.
We look forward to updating you soon, and if we can help further please let us know.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Good afternoon Phil,
Great to see that this reached you quickly without you paying over the odds.
We hope to see you again in the future.
Kind regards,
Phil.
Prompt delivery by Plumbing Superstore.
Urgently required item (MDPE 25mm Copper Olives) arrived very quickly. Couldn't find a local supplier and was relieved to find Plumbing Superstore stock them.
Will use Plumbing Superstore again.
22 March 2026
Reply from PLUMBING SUPERSTORE
Good afternoon,
Excellent news! We're please to have got this out to you quickly for you to carry on with your job. We look forward to seeing you again in the future, and are extremely grateful for your review.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi John,
Great to hear we'll be seeing you again in the future. We look forward to it, and appreciate you taking the time to review us.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Joel,
Thank you for the 5 star review! We're glad to see that you're pleased with the service received.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Good afternoon,
Thank you for reviewing us! I am happy to see that this was prompt and efficient, and we hope to see you again.
Kind regards,
Phil.
Part fitted and we are no longer cold
Part fitted and we are no longer cold. Thank You,
From Two OAPs.
17 March 2026
Reply from PLUMBING SUPERSTORE
Hi Peter,
I am glad to see that this is fitted, and that you're no longer in the cold!
Thanks for reviewing us, and we hope to see you again in the future.
Kind regards,
Phil.
Fantastic service.
Fantastic service.
Customer service on the phone was brilliant and let me know exactly what I needed to order.
Website order placed and goods delivered the following day, well packaged with no damage.
Will definitely use again.
17 March 2026
Reply from PLUMBING SUPERSTORE
Good afternoon Mark,
We are extremely happy to see that our sales team were able to assist with finding you the correct product.
Thank you for taking the time to leave us these 5 stars, and we look forward to seeing you again.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Faruck,
Thanks for taking the time to leave us 5 stars! We're pleased to see that everything reached you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
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