Plumberoo LtdReviews 

179
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and expertise of the staff. Customers consistently praise the efficient and high-quality service, noting that complex issues are handled with skill and dedication. Many appreciate the clear communication, prompt responses, and the team's willingness to go the extra mile to ensure satisfaction. However, some customers also noted dissatisfaction with staff getting defensive when questioned about charges, and an instance where a service professional's conduct during a visit was unsatisfactory.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, detail, and quality of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a long-standing issue with some non-functioning radiators. Major headache, the sort of issue you just want to wish away. But it needed addressing, and Plumberoo sorted it. Professional, decent... See more

Rated 5 out of 5 stars

I can't recommend the team at Plumberoo highly enough! We needed a plumber and came across Plumberoo through Which? Trusted Traders. Rom visited us twice to tackle a tricky issue with a mains stop... See more

Rated 5 out of 5 stars

The company was recommended by a neighbour and I was happy I went with them. I needed the work done quickly due to my own schedule and they were ultimately able to attend the next working day. I neede... See more

Rated 5 out of 5 stars

Finally, a reliable, efficient tradesperson! I used Plumberoo for the first time and was very impressed with all the contact I had, Stuart came out and was really diligent in sorting out my heating p... See more


Company details

  1. Plumber
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Drainage Service
  5. Gas Engineer
  6. Heating Contractor

Written by the company

Plumberoo is your local team of expert plumbers, heating and drainage engineers serving South West and Central London – and yes, we are mostly Australian! Whether you’re a home owner, a landlord or a business, our reputation for great service makes Plumberoo the perfect partner for Boiler Servicing, Plumbing Emergencies, Heating Installation and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(179)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time, was near and tidy, I paid exactly the quote and did the job in a professional and timely manner. Would defintaley recommend.

7 June 2017
Unprompted review
Rated 5 out of 5 stars

Returning Customer Joy

2nd time this chap has saved my behind. Came back from my honeymoon to find our drains had overflowed and our terrace was filled with my neighbours poop, OH JOY. Heavy rain meant it was creeping up towards our door and into our kitchen...! Called late morning and he was with me by lunch time. He realised the problem was actually coming from my neighbours and called them to discuss a price plan so I wouldn't have to. Such a great honest plumber. Thanks again Chris!

6 June 2017
Unprompted review
Rated 5 out of 5 stars

Thanks Plumberoo!

Chris replaced the sealant around my bath, sink and kitchen sink. He was friendly, efficient and left the areas spotless. He was able to work around my work commitments to arrange a suitable time / day.
I would thoroughly recommend Plumberoo to anyone looking for a reliable service and a fabulous job at a reasonable price,

24 April 2017
Unprompted review
Rated 5 out of 5 stars

Chris is the best plumber ever …

Chris is the best plumber I've ever seen ! Chris had all the answers to a major problem we had. With all the latest equipment to solve the problem. I would highly recommend Chris. Love the plumberoo!! ⭐️⭐️⭐️⭐️⭐️🇦🇺

23 April 2017
Unprompted review
Rated 5 out of 5 stars

Great and highly recommended

Chris was quick and efficient, he managed to quickly fix a leak in the kitchen and was extremely flexible given I had the change the date and timing. I would highly recommend Chris to anyone who needs a high quality plumbing service in London.

15 April 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant bathroom install!

I had the fortune of being recommended Chris and i wasn't disappointed, my bathroom has been done to the highest standard, he talked me through it as he went along and best of all he fully protected the surrounding areas throughout the job.

6 April 2017
Unprompted review
Rated 5 out of 5 stars

Great service and quality results.

Chris fixed a new toilet and a Nest thermostat into my flat. He has the rare combination of being polite, professional and delivering a quality service.

He was also very tidy and clean. I would have no hesitation in hiring his services again.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Job

Very Prompt, efficient and competent. Flexible in working hours and very willing to explain the plumbing situation.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Massive Relief

As you can imagine, the loos are a very important part of any cricket club! Chris sorted them out and has them purring again. A massive relief for all concerned!
His work was neat, efficient and value for money.
Chris behaves most professionally and is very reliable!

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Efficient, reliable and professional...1st class service

Chris assessed and quickly identified the underlying issues regarding a leak emanating from several pipes running behind my kitchen. Chris came across extremely knowledgeable and the job was completed to a high standard, furthermore I have had no issues since. I would have no hesitation in recommending his service to others.
Jonathan

19 March 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Chris came to mend our broken toilet. He was on time, very helpful and explained to us exactly what was wrong with the unit. Chris also unblocked our badly blocked kitchen sink and serviced our taps. He did a great job and was very reasonably priced. We would definitely recommend plumberoo!

19 March 2017
Unprompted review
Rated 5 out of 5 stars

Plumberoo - Plumbing & drainage

Chris at Plumberoo offers a brilliant service & he is a great guy to deal with. He solved a complicated drainage problem at our house that had confounded several other specialists and got the work done quickly and with no mess. Plumberoo's rates are competitive and they stick to their quotes.
Plumberoo are the best drainage engineers/plumbers we have dealt with in 30 years of owning property.

Graeme W6

19 March 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look