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Rated 1 out of 5 stars

Bought toilet siphon kit which turned out to be wrong. A credited note was raised and I was informed the money would be in my account in 3 to 5 working days. It turns out they hold my money for up t... See more

Rated 1 out of 5 stars

Darwen branch critique in a nutshell: £8.26 for a basin waste seal kit when the exact same product is in the region of £2.90 at rival plumbing providers. The price I thought I'd heard is not what I p... See more

Rated 5 out of 5 stars

Many thanks to Joanne McGreevy at Morecambe Bathrooms in Plumbase Morecambe for all her help recently with our replacement bathroom Joanne’s knowledge and expertise is second to none when it comes... See more

Rated 5 out of 5 stars

Really helpful, friendly team at Plumbase limehouse. Went over and above to help me source a bathroom radiator that caused me a headache because it had so many requirements and stipulations. Nothin... See more

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Gas Installation Service

Information provided by various external sources

Leading national plumbers’ merchant supplying plumbing and heating products, boiler spares, bathrooms and renewables.


Contact info

3.1

Average

TrustScore 3 out of 5

66 reviews

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No history of asking for reviews

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3.1

All reviews

(66)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad service

Bad service, went to collect a part from rochdale store after ordering online, it was the incorrect part, but guy at the store was mega rude, said I still had to take it and pay postage to return as online and stores are like different companies, bad bad service.

13 February 2020
Unprompted review
Rated 1 out of 5 stars

Sub standard rubbish

Waited 3 weeks for delivery was told 3-5 days, sub standard trying to pass them selves off as trade quality, in my opinion no better than avarage diy store merchandise with an inflated price tag.

9 October 2019
Unprompted review

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