Air Source Heat Pump installation Excellent installation, now off gas, lower bills, warmer home, plenty of hot water, great phone app (Homely). Unfortunately, I have heard that they have stopped i... See more
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Review summary
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Marius, Matt, Jamie & Owain did a fantastic job installing our heat pump and new radiators. It was a challenging job due to the building but they never once had any doubts about getting it done. Ext... See more
Company replied
Mr Arshad EV charger installer what an amazing guy very charming and polite and very knowledgeable, he done an excellent job at installing my EV and also explained how it all works, and left my place... See more
Company replied
John arrived on time for my Ohme ePod EV charger install. Explained every step of the process, before proceeding with a very professional install. Very happy with the work done on the day and very h... See more
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Company details
Written by the company
>>Powering you ahead with smart green energy solutions.>> Trading since 2011, Plug me in helps consumers, businesses and public sector organisations in the journey towards a cleaner energy future through solar + battery and EV charging solutions. We support the design, installation, maintenance and financing of these technologies, enabling our customers to reduce their carbon footprint and enjoy lower energy costs We're committed to delivering the highest quality green energy solutions tailored to our customers unique needs, all centred on our mission of providing smarter energy for all. In 2024 alone, we helped UK organisations save £10.9 million on energy costs. We work as your energy partner from day one. Our expert in-house team delivers end-to-end solutions, from early planning and funding through to installation, optimisation and long-term performance. Every system is designed around your building, your energy profile and your future plans – not just today’s demand. Trusted by organisations across the UK, Plug me in delivers stronger savings and genuine energy independence.
Contact info
United Kingdom
- 01858 525 407
- sales@plugmein.com
- plugmein.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Lewis completed work in a very friendly…
Lewis completed work in a very friendly quick and efficient way.....5 stars
20 March 2025
Unprompted review
Reply from Plug me in
Hi Matt,
Thank you for your review. It's great that your installation went smoothly.
Sincerely,
Team Plug Me In
Great Install.
Lewis did an awesome job and was really friendly and provided lots on info. Lewis also pointed out that although I stated I had solar panels I should have been advised to choose a different charge point as mine was not solar ready, unlike other charge points, such as a Wallbox as it required additional component I.e N1CT to be solar ready.
To be clear Lewis did a top job.
20 March 2025
Unprompted review
Reply from Plug me in
Hi Philip,
We really appreciate you taking the time to provide us with such positive feedback.
Lewis is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Arshad was brilliant
Arshad was brilliant, lovely guy great customer service.
20 March 2025
Unprompted review
Reply from Plug me in
Hi Stephen,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Excellent service
Very happy. Dave Micklethwaite installed my EV charger and did a fantastic job. Dave was polite, respectful of the property and was very knowledgeable about products. He took time to help us with all the setting up in the app and offered advice for the smooth running of everything. He also cleaned up carefully and left the work areas really tidy.
14 March 2025
Unprompted review
Reply from Plug me in
Hi Sarah,
We really appreciate you taking the time to provide us with such positive feedback.
Dave is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely
Team Plug Me In.
I have just had Lewis from Chargepoint…
I have just had Lewis from Chargepoint fit my new EV charger.
Very friendly and has done really tidy instalation.
19 March 2025
Unprompted review
Reply from Plug me in
Hi Ken,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Lewis provided you with a high standard installation.
Sincerely,
Team Plug Me In
fabulous job
Arshad has done a fabulous job which was very clean and tidy with a very friendly attitude. Thank you very much
18 March 2025
Unprompted review
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Chris - Great Installer
Chris was great, real friendly, very knowledgeable, quick painless installation. Would fully recommend
18 March 2025
Unprompted review
Reply from Plug me in
Hi Russell,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Chris provided you with a high standard installation.
Sincerely,
Team Plug Me In
Lewis Brand arrived on time
Lewis Brand arrived on time. Very ery helpful. Knowledgeable, professional, courtesy, and definitely pleasurable to have him installing the EV Charger. Explanation clear and precise, and reiterated the instructions more than once, to ensure we have followed the instructions. Rating for friendliness 10/10.
17 March 2025
Unprompted review
Reply from Plug me in
Hi James,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Lewis provided you with a high standard installation.
Sincerely,
Team Plug Me In
EV Charger Instalation
The engineer Kevin, that came to install the EV Charger, he was very nice, knowledgeable, and very helpful, highly recommended engineer.
17 March 2025
Unprompted review
Reply from Plug me in
Hi Joe,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Great Installation Service
Excellent service. Arshad rang me to say when he would arrive and was on time. He informed me exactly what he would do and complied with my wishes. A polite and friendly installer. It was a good installation service.
17 March 2025
Unprompted review
Reply from Plug me in
Hi Jay,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Tricky install made simple
Chris was brilliant, despite many different challenges that were well outside of his control, we was super quick and super efficient. The workmanship is brilliant, I am very happy with the outcome!
17 March 2025
Unprompted review
Reply from Plug me in
Hi James,
We really appreciate you taking the time to provide us with such positive feedback.
Chris is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
5 star installation service
5 star installation service. Lewis kept me well informed throughout the install. Was polite and worked efficiently. Highly recommended installation service
14 March 2025
Unprompted review
Reply from Plug me in
Hi Andrew,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Lewis provided you with a high standard installation.
Sincerely,
Team Plug Me In
Helpful and professional people
A difficult one to rate. I’ve been waiting 4 months to have my charger fitted due to a system error that I was advised about 2 months ago. I find this unacceptable service. First world problems - but it’s not been helpful to me, or as promised. I spent a good while in the beginning researching the installation times and deals.
However the person on the phone who called last week to delay me further was helpful, friendly and got the appointment sorted.
Chris the fitter was very polite, friendly, patient, communicative and extremely thorough. He was not leaving until everything was perfect.
13 March 2025
Unprompted review
Reply from Plug me in
Hi Charlotte,
Thank you for taking the time to provide us with feedback and a 4 star review - we really appreciate this.
Great to hear that Chris provided you with superb service from start to finish, happy charging!
Sorry that the start of your journey wasn't as expected, as a company we are continually improving our processes, and this feedback is key for us to do this.
Sincerely,
Team Plug Me In
Arshad was respectful of our property
Arshad was respectful of our property, knowledgeable and friendly. Delighted with our installation that went smoothly.
13 March 2025
Unprompted review
Reply from Plug me in
Hi Amber,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Unbelievable Service and Arshad a…
Unbelievable Service and Arshad a credit to the company
Had my EV charger installed today and I can’t fault the service and can not commend Arshad enough
Professional front start to finish and a great person to boot!
Coffees on me next time! Thank you
12 March 2025
Unprompted review
Reply from Plug me in
Hi Mark,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Lewis was fantastic very professional…
Lewis was fantastic very professional and did a super job, left the house cleaner than it was when he arrived. Ev charger works perfectly very happy with the service.
11 March 2025
Unprompted review
Reply from Plug me in
Hi Piers,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Lewis provided you with a high standard installation.
Sincerely,
Team Plug Me In
Lewis
Lewis
Very good customer service.
Very well explained and informed.
Very happy with the service delivery.
10 March 2025
Unprompted review
Reply from Plug me in
Hi Pinkesh,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Lewis provided you with a high standard installation.
Sincerely,
Team Plug Me In
Arshad was amazing!
Arshad was very helpful, came on time did a great job with installing the charger and the app on our phone. A real credit to plug me in. Definitely recommend Arshad and plug me in. Thank you Arshad:)
10 March 2025
Unprompted review
Reply from Plug me in
Hi Narinder,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Lewis was great shame the charger…
Lewis was great shame the charger wasn’t up to his standards !! EO is Woeful :(
7 March 2025
Unprompted review
Reply from Plug me in
Hi Stephen,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Great experience...quick easy…
Great experience...quick easy communication from the start.
Dave arrived on time and talked through the plan in a friendly easy to understand way.
Cracked on and efficiently did the job...then patiently talked us through all we needed to know.
Very confident recommending Plugmein and would gladly use again.
7 March 2025
Unprompted review
Reply from Plug me in
Hi Mr Aspinall,
We really appreciate you taking the time to provide us with such positive feedback.
Dave is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
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