Ethan was brilliant in what proved to be a more tricky job than anticipated. He was also extremely careful while drilling through a thick wall, containing water, electric and gas pipes, from restricte... See more
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We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.
274 Baker Street, EN1 3LD, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
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A simple process to obtain a quotation and a reasonably short lead in period to the installation date. The engineer who attended site was very customer focussed and worked hard to ensure a neat and unobtrusive installation. The site was left tidy and help was given in setting up the app for the charger. An all-round good experience.
From initial discussion to final install it was seamless. Everyone was helpful and nothing was too much trouble.. our installer Andy arrived as agreed and completed the install in under 3 hours, he left everything neat and tidy and did a professional job.
Everything was explained before leaving.
In all i would certainly recommend to everyone.
Very efficient service. A professional and experienced electrician visited and was extremely helpful—he clearly explained the process, assisted with installing the app, and set up the car for its first charge. Highly recommend.
The engineer, Andy, turned up on time and worked neatly. However he seemed to be in a rush to get away after installation and didn't fully check charger was working as it should. When he left I noticed it was only charging at half capacity, 3.5kw, even when on max charge. After numerous calls with Plug in and Ohme, and me troubleshooting as requested, it was found Andy had not placed the CT clamp correctly which was limiting the charge. Ohme talked me through how to correct this (had to wait over the weekend to Monday) and the charger is now working. Apparently it's a common error so please get your engineer to check your charger is working at full capacity before they leave. It's a real shame as other than that it would have been a good service. I did report to customer service before submitting this review so hopefully they will give their engineers further training in this point.
Everything happened as and when it should. Everyone was very helpful
Ordering and booking in the install was easy. Time was only 10 days or so from order to install. The engineer arrived on time, carried out the work quickly and efficiently and left everything in good order. I would highly recommend Plug In Stations.
The engineer is very helpful and considerate. I give him 5 stars and recommend this to others!
Very good service, Liam was very good and explained the set up and how to make the most out of the Ohme app.He then got me to put the car on charge to make sure everything was working OK. Thanks for the top Job Liam.
Liam who fitted my charger was excellent and efficient, great job done and was very helpful and friendly
Good experience. Whole process was fairly straight forward although did involve having to do the initial charger grant application our selves. This was explained in detail via an email from the company and did not prove too difficult a task. Install was very professional. Fitter did a great job and a very tidy installation. We had update on arrival time the day before which is appreciated. All in all a good service from start to finish.
Andy was nice and early ! Very polite and well mannered gentleman who talked me through the process, also gave me a heads up when he needed to switch off the power to install the EV charger
Timely and efficient installation by a professional who took pride in what he was doing. Whole process was easy and effective.
Timely arrival. Completed the job quickly and gave detailed titorial afterwards. Would highly recommend plug in
Excellent service from start to finish. I dealt with Rob from the sales team, very responsive, knowledgeable, and friendly. Everyone I dealt with was fantastic. Speedy service, installers were excellent, efficient and very helpful. What a fantastic company to work with.
The electric engineer was clean and tidy, and precise with his work
Our installer was brilliant! So friendly and helpful. The installation was efficient and very neat and tidy. We are very impressed and look forward to using our charger! We will definitely recommend Plug in stations.
Thank you!
Within days of phoningPlug in Stations I was sent an installer, Scott, who was friendly and informative. Did an amazing clean finish, explained how the system works.
I’m absolutely delighted with the Company and Scott is a credit to them. Thank you.
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