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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, most reviewers were somewhat happy with their experience overall. Many people found the platform easy to use and appreciated the smooth onboarding process. Customers noted a gradual increase in followers and improved engagement, especially when they maintained a consistent posting rhythm. Some found the service helpful for gaining initial visibility and avoiding an "empty-profile" feeling. However, some customers also noted significant dissatisfaction with the service, subscriptions, and refunds. Many people reported issues with the quality of followers received, which negatively impacted their engagement and led to concerns about account status. Reviewers also mentioned difficulties in obtaining refunds and issues with billing and subscription management.

What people talk about most

Social media

Users describe ambiguous interactions with social media. While some customers found the service helpful for... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers found the setup tricky and the... See more

Service

Customers had negative experiences with service. Many reviewers describe the service as a scam, reporting... See more

Subscription

Clients share negative opinions on subscription. Many reviewers report issues with unexpected charges, such... See more

Refund

People report negative experiences with refund. Many customers state that the company does not provide... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Some days I’d get good reach and other times nothing really moved. It felt a bit unpredictable. I appreciate that it wasn’t spammy, but I just wish it had more consistent impact. Not terrible, just no... See more

Company replied

Rated 4 out of 5 stars

Plixi sure helped us get our Instagram marketing running’ on autopilot, which saved a whole lotta time. Thing is, setting’ it up wasn’t exactly a walk in the park some options were tricky to figure ou... See more

Company replied

Rated 4 out of 5 stars

Plixi has been a steady addition to my Instagram routine. The setup was simple ans the platform runs mostly in the background. I noticed gradual follower growth that didn't feel artificial. The only t... See more

Company replied


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better pacing

The growth felt realistic and manageable.

5 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Delvin,

Thank you for the feedback.
We’re glad to hear the growth felt realistic and manageable for you.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Small business boost!

This actually helped my small business gain steady traction.

12 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi there,

Thank you for the feedback.
We’re glad to hear it helped your small business gain steady traction.

Best wishes,
Team Plixi

Rated 1 out of 5 stars

Huge Unauthorised money was deducted…

Huge Unauthorised money was deducted from my credit card. This stupid plixi is a scam

17 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Riana,

Unfortunately, we were not able to identify your account since no information was shared after our request. If you’d like support, reach us anytime at support@plixi.com

Best wishes,
Team Plixi

Rated 5 out of 5 stars

organic progress

Phased timeline and tweaks produced authentic growth.

3 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Gomaa,

Thank you for the feedback.
We’re glad the phased approach and adjustments helped support authentic growth.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Expectation-setting helped me adjust…

Expectation-setting helped me adjust and improve slowly.

25 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Lauren,

Thank you for the feedback.
We’re glad clear expectations helped you adjust your approach and see gradual improvement.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Measure pace

Team explained the timeline and results improved slowly.

13 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi there,

Thank you for the feedback.
We’re glad the team was able to clearly explain the timeline and that you began seeing gradual improvements.

Best wishes,
Team Plixi

Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. SCAM PLEASE STAY AWAY. Fake accounts, not organic at all and the ones you gain you lose.
NO SUPPORT at all! I got charged twice and still fighting and being refused a refund.

2 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi,

We value your feedback, though we could not confirm your information after requesting details. For any clarification, kindly reach us at support@plixi.com.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Consistent improvement

Growth was slow but steady once I followede the onboarding guidance.

27 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi,

Thank you for the feedback.
We’re glad to hear the growth became steady after you followed the onboarding guidance.

Best wishes,
Team Plixi

Rated 1 out of 5 stars

Its totally not organic followers

Its totally not organic followers. Its fake new profiles , the location is not correct for the audience. Don’t trust it.

13 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi there,

We understand your frustration, but we could not confirm your record due to missing information. Please reach out via support@plixi.com so we can help directly.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Easy to trust

The predictable behavior made it easy to keep using.

3 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Crystal,

Thank you for the feedback.
We’re glad the predictable behavior made it easy and comfortable to keep using.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Steady help

It provided ongoing support at a calm pace.

29 December 2025
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Walter,

Thank you for the feedback.
We’re glad to hear the support felt steady and maintained a comfortable pace throughout.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

simple integration

Connecting my account was straightforward.

14 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Jacob,

Thank you for the feedback.
We’re glad to hear connecting your account was simple and straightforward.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

No issues worth calling out.

5 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Sarina,

Thank you for the feedback.
We’re glad to hear everything worked smoothly and that there were no issues to report.

Best wishes,
Team Plixi

Rated 1 out of 5 stars

This is my second review about this…

This is my second review about this company, fake followers, bots, they cancelled and deleted my account and yet I am still receiving these fake followers bot accounts, stay clear of this company

10 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Francesco,

We attempted to validate your concern but could not do so without the details we requested. For assistance, kindly get in touch at support@plixi.com.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Easy to follow

The process made sense without much explanation.

26 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Mark,

Thank you for the feedback.
We’re glad to hear the process felt intuitive and easy to follow without needing much explanation.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

Quiet helper

It runs without drawing attention.

15 November 2025
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Eve,

Thank you for the feedback.
We’re glad to hear the service runs smoothly and discreetly for you.

Best wishes,
Team Plixi

Rated 1 out of 5 stars

I have asked to cancel the subscription…

I have asked to cancel the subscription after I started to massively receive fake followers on my instagram account, however, even after cancellation I keep receiving daily up to 30 fake followers.

Contact me for more info.

10 February 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi Alexey,

We’re sorry to hear about your concerns and understand how frustrating that must feel.

After reviewing your account, we can confirm that your subscription has already been successfully canceled and all fulfillment has been fully stopped on our end. No further activity is being generated by our system.

We also attempted to reach you directly, but emails sent to andrijenko@me.com
are being returned as “Email not delivered,” which prevents us from communicating and clarifying the situation with you.

Please reach out to our support team using a different email address so we can investigate this properly and review what you’re seeing in detail. We’re committed to resolving this and making sure everything is clear.

Best wishes,
Team Plixi

Rated 5 out of 5 stars

No surprises

What I saw matched what I expected.

20 January 2026
Unprompted review
plixi.com logo

Reply from plixi.com

Hi C. Hofstetter,

Thanks for the note! Glad everything matched your expectations without any surprises.

All the best,
Team Plixi

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