Georgia, Glen and the team have given us complete confidence sine our first shipment with them. They provide an excellent service and standards never drop. Georgia keeps in touch and nothing is too mu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Plexus Freight provides Worldwide freight solutions using road, air & sea. For over 25 years we have been working closely with our clients to provide industry-leading freight and logistical services from our Bristol base. Our business revolves around four basic ways of working, setting us apart from the rest. QUICK RESPONSE, EFFICIENT, EXPERIENCE & ACCOUNTABILITY. Our dedicated team of logistical professionals work around the clock, assisting clients with imports, exports and cross-trade movements. We’re the UK freight forwarding company you can trust. We offer first-class door-to-door shipping solutions that make us integral to our customer’s supply chains.
Contact info
Unit 36 KESTREL COURT HARBOUR ROAD, BS20 7AN, PORTISHEAD, United Kingdom
- 01823 335666
- operations@plexusfreight.com
- plexusfreight.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Used Plexus a number of times
Used Plexus a number of times now to bring in pallets from Holland and Italy and they've been excellent. They always keep us up to date with the shipment location and let us know when it is due to be delivered.
Very helpful and accurate
Very helpful and accurate. Always a quick and fast response to any questions. Most important! fast delivery (faster than requested).

Reply from plexusfreight.com
Excellent Service
We have been using Plexus for a number of years now and the service levels are excellent.
I would recommend them to anyone for freight to and from Europe.
Have just started using Plexus Freight
Have just started using Plexus Freight, Michael who looked after us was extremely helpful and knowledgeable, the price was fair and he kept updating us on the consignment to France from collection to delivery to our customer. Many thanks. Percy
Fantastic service
Fantastic service, delivery was completed in time. Elias Fry regularly sent us updates on the progress through the transit so we always knew where is our truck.
Very Friendly and Helpful Team!
The team at Plexus were very friendly and helpful all the way through the delivery and collection process! They kept us updated regularly and responded very quickly to our questions and queries!
A positive approach to a demanding transport challenge
Plexus were super responsive and enabled my part-load shipment from Sweden to be delivered to Southampton without a hitch. Emma was great and Dave, too, for the final leg.
Marco
Marco
Marco is a superstar! Literally sat with me on the phone going through everything that needs to be done! Glen is always next to the phone to help if Marco is on annual leave which gives me peace of mind, Marco and Glen are the true meaning of a dream team! Marco is a credit to the company and always here to help when needed! Could not recommend PlexusFreight more!
Super easy to work with
Super easy to work with - great communication, fast turnaround, and totally hassle-free!
Great experience from start to finish
Great experience from start to finish. Reasonable pricing.

Reply from plexusfreight.com
We are using Plexus for our import and…
We are using Plexus for our import and we have always received a great service. Specially thanks to Emma for keeping us informed for every stage of the shipment.

Reply from plexusfreight.com
Easy
What a great, straight forward no fuss experience. I had not imported freight before and Glen made it effortless. Great value in comparison to other quotes I had and all the headache taken out of it.
Will definitely be using plexus freight again
Great service!
Plexus Freight were fantastic in accomodating a last minute request for us, excellent communication throughout and made the whole experience easy. Would highly recommend to others!
Used Plexus for a number of years in…
Used Plexus for a number of years in both single pallet and full load requirements from Germany and Italy.
Always kept up to date with honest eta’s.
Highly recommend.
Great service from start to finish.
Right from the first start the communication was excellent, Marco kept us informed and was very prompt with his responses. The delivery was smooth and efficient from Italy, we have used other companies and the paperwork and emails were never ending! The delivery was on time and all our precious terracotta pots were well looked after, and a very important factor was the price was competitive, which is what us British businesses need. Thanks Plexus.
European Road Transport
Plexus Freight are true specialist in covering the well trodden transport routes to Europe's ceramics heartlands, such as Portugal, Spain and Italy. But in this instance they were also quick off the mark in providing an ad-hoc quote to Denmark, not one of their usual markets.
Thanks to Kate for clear communication every step of the way and negotiating a favourable rate.
Great Communication
We have used Plexus a couple of times now and are very pleased with the service they provide. Emma is a great communicator and keeps us informed every step of the way. Very efficient and we will be using them again.
Great service, highly recommend
I have worked with these guys for over a year now. I’ve only ever had great experiences!
My past two or three jobs with them have been handled by Elias, he’s polite, professional and keeps you fully informed on progress.
Highly recommended.
Great communication on delivery…
Great communication on delivery progress, amazing service: friendly quick and solution focus, pro active, call if necessary and sort things out with delivery party, compliments!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







