Plenti Reviews 2,287

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the efficiency and ease of the overall service, often describing the process as streamlined and quick. Reviewers are particularly impressed with the fast response times, with many noting same-day approvals and settlements. However, some customers also noted issues with customer service, mentioning difficulties in speaking directly with loan decision-makers or receiving explanations for declined applications. A few other people also felt that the technology and policies were clunky and inflexible.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and ease of use. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Response time

People report positive experiences with response times. Many customers praise the quick approval process,... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Preface the Loan Applications with a list of requirements

This was an application for the WA state govt interest free loan for solar battery/panels, so I'm assuming some of the hurdles I had to jump were a by-product of the restrictions placed on Plenti by the govt. (I get that.) However, I'm not use to using computers and would have preferred a detailed list of the specific details that would be needed UP FRONT, ie before attempting to fill in the application would have saved so much hassle. It figuratively took me over 4 hours to complete the application. I had occasion to speak to one of Plenti staff about another matter and she was extremely helpful and understanding.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Return customer

We have been dealing with Plenti for a few years now. First for our solar panels and now we are hoping to use them again for a battery. The interest free loans are incredibly helpful particularly with the rising cost of living. We would highly recommend them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Efficient

Simple and straight forward but required tax documents needs clarification

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, minimum paperwork, efficient communication! Cannot fault. Glad I told the other mob to forget it. Thanks

9 January 2026
Unprompted review
Rated 5 out of 5 stars

First Time customer

First time customer - The response times between communications was very fast and efficient with clear instructions on what was needed to proceed with the application process. Easy to follow application process and very effective service. This was an awesome experience in an already stressful time for us. Thank You so much very much appreciated.

9 January 2026
Unprompted review

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