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Plenti Reviews 2,287

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the efficiency and ease of the overall service, often describing the process as streamlined and quick. Reviewers are particularly impressed with the fast response times, with many noting same-day approvals and settlements. However, some customers also noted issues with customer service, mentioning difficulties in speaking directly with loan decision-makers or receiving explanations for declined applications. A few other people also felt that the technology and policies were clunky and inflexible.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and ease of use. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Response time

People report positive experiences with response times. Many customers praise the quick approval process,... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

So easy

I found the application process to be quick and simple and the comms were useful and easy to follow

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Expert lending

This is my second experience in the past 3 years and this business is so well set up, efficient and easy to deal with. It is simply impressive

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I have dealt with plenti on 2 occasions…

I have dealt with plenti on 2 occasions and they have always been amazing. Very very easy application and a very simple application process. They keep you updated the whole time and funds received very fast. Great company to deal with and will definitely deal with plenti again.

3 March 2026
Unprompted review

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