Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more
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When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.
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Contact info
14 Martin Place, 2000, Sydney, Australia
- 1300 768 710
- contact@plenti.com.au
- plenti.com.au
Replied to 70% of negative reviews
Typically replies within 1 week
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Plenti Experience - Savvy Broker
Plenti have excelled in broker communication and speed, I have had multiple occasions where applications have been approved and settled in the same day, with the assistance of my BDM Bridie everything has been made easy.
Plenti have a clear and strong product guide, which makes it easy for us brokers to understand which deals will fit, and if there are any questions, the support team and BDM's are always supportive.
Couldn't recommend higher.
We have been using plenti for our loans…
We have been using plenti for our loans for years and highly recommend. 10/10
A very frustrating customer experience
I recently signed up to purchase a solar panel/battery system and the supplier offered a "no upfront capital" option. After looking at the associated interest free loan option with Plenti, I worked out that the interest I would earn by leaving the money in my bank account would exceed the fees associated with the loan, so proceeded with that loan option.
My trouble started with using the online application form, basically if I made a typo or error, I was unable to correct it, and had to start over again, but in the end the application was submitted.
At 8.40am the next day I received an email advising that the loan was declined, followed by an email at 8.52am asking me for further information, the same email then being sent again at 8.53am, and a further email at 8.58am, telling me the loan was declined, even though I had no had a chance to provide any further information. I talked with Plenti customer service later that morning, and they asked me for further information, which I provided at 10.03am, and received an auto response that they had recieved my email and that they would respond within 24 to 48 hours. No surprise but I did not get a response from them within that time frame, so I called again and they agreed to get back to me later that day, which they did, again declining my application.
After reading through similar reviews on Plenti, I noticed that the response from Plenti was word perfect to my decline emails, appearing to be a generic response. I am retired, receiving both the Centrelink pension and a pension from my superannuation fund, have no debts, have savings and ample servicing ability for the loan, own my home freehold and, according to the credit agency that Plenti use have an excellent credit history. I downloaded the credit report from the quoted credit agency. This seems very similar to the situation experienced by other people providing feedback via Trustpilot, and the generic response and reason for declining the loan really do not make financial sense. Surely there is no reluctance to finance loans to retired people in strong financial positions.
In conclusion, based on the customer experience I have had, I really have no desire to have any dealings with Plenti, and have paid for my solar from my savings.
The first credit application that I have ever had declined in my lifetime of 70 years.

Reply from Plenti
Our BDM ROCKS
Our BDM, Bridie Is a game changer! gets involved on deals, knows the product, makes things happen, really assisted us in growig the business
Plenti are amazing
Plenti have a great product and an even better team. Special shoutout to Shana, Ali, and Jack for all the amazing work they do and constantly assisting clients getting the best results possible.
Speedy response times
Speedy response times, great products and a senseational team of BDM's and relationship managers including Bridie Stouppos and Marlenn.
5 Star service!
I have been working with Plenti for more than 3 years now. They are always looking for ways to make each and every customer's journey as smooth as possible. The support we get from the Relationship Managers and the BDMs is amazing. Special Shoutout to Moey, Shana, Josh & Ali!
BDM Bridie
As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing groundbreaking. But Bridie? She's the absolute standout. Her sharp insights, lightning-fast follow-ups, and no-BS approach make partnering with her a breeze, even on the trickiest files. Hands down, she's why Plenti gets my repeat volume over the rest. Brokers, track her down—you won't regret it.
Fantastic
Plenti has been a fantastic funding partner of ours with their competitive rates, easy-to-use portal and instant approvals! In addition, our BDM Ali is very contactable and willing to get involved to assist where he can.
The team are so amazing to work with!
The team are so amazing to work with!
They know what they are doing and will work with you as much as possible to get everything sorted.
I also have my car loan with them and their portal is so easy to use.
Fantastic lender
Support
Shana, Ali, Joshua Medina & Moey have been great to work with.
Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc.
A massive shoutout aswell to the broker support team just a few that I personally can remember assisting me - Mitchell, Jessica, Uvida there are more but the whole team is lovely!
Quick turnaround time and response.
I love Plenti
I love Plenti
Yes I do
I love Plenti
How bout you?
Ciaran, Jack, Tom, Ali, Moey and crew
For all your brokering needs you know who to turn to.
Love from Jason @ Automate
The Team at Plenti are awesome
The Team at Plenti are awesome! Bridie, Tahlia, Tash, Tom and Marlenn know their products well and are always a short call/txt/email away for assistance. The Plenti portal is user friendly too. If Plenti could do a 'rate-beat' (and also lower the tenure time for casuals etc) this would make Plenti first choice, every time.
Outstanding BDM and Always Goes Above…
Outstanding BDM and Always Goes Above and Beyond
Bridie has been one of the most proactive and helpful BDMs I’ve ever worked with in asset finance. She’s always quick to jump on a call, incredibly kind and friendly in her approach, and genuinely invested in helping find solutions. Not just discussing problems.
Her product knowledge across both Plenty’s commercial and consumer offerings is exceptional, and she consistently thinks outside the box to help workshop tricky applications. Bridie goes above and beyond for her brokers; even getting back to me on weekends which speaks volumes about her dedication and work ethic.
An absolute asset to the Plenty team and a BDM I couldn’t recommend more highly.
Having outstanding BDMs assist us for…
Having outstanding BDMs assist us for our deals, namely Tayla.
Quick and easy to use product
Quick and easy to use product and the re-amortisation feature is awesome, the relationship we get from the whole team is great. A please to work with Bridie, Marlenn and Tahlia!
Ease and speed
Ease and speed. Auto approvals are super quick. Normal loans are quick too.
Bridie and Tahlia are fantastic
Bridie and Tahlia are fantastic - recommend Plenti
Business support is outstanding
the support from the business managers and the online chat team make it easy to have loan applications be completely in a timely manner that makes it a win win for our clients and out brokerage
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