PlayerTek Reviews 420

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Really helpful company who generously replaced a player tek vest with a larger size. First class service, very quick to respond and sort out the issue. Highly Recommended.

Rated 5 out of 5 stars

I had recently lost a charger for my PlayerTek vest and was having a hard time finding a replacement online. I was really concerned because it was an older model, but the device was working perfectly... See more

Rated 5 out of 5 stars

My son is a 10 year old club soccer player and this is his first training tracking device. He’s logged 4 training sessions so far and it’s been great for him to see his progress from session to sessi... See more

Rated 5 out of 5 stars

Had difficulty syncing my son’s pod due to him changing phones & contacted customer services at PLAYERTEK who were extremely helpful & prompt at sorting this for us. Would highly recommend getting in... See more

Company details

  1. Soccer Store

Information provided by various external sources

PLAYERTEK is a revolutionary soccer wearable, bringing wearable tech to team sport. Unlike any other tracker that measures solo sports like cycling or running, PLAYERTEK's design is FIFA approved so you can wear it during your match and training. The device is used in some of Europes biggest clubs so you can track your game like the the Pro's. Track your performance within our app - Did you drop off in the second half? How did you compare when you won vs a loss? How did you stack up against your friends? Understand your game, improve and compete.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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Rated 4 out of 5 stars

Playertek is a great device to track…

Playertek is a great device to track High Speed Running meters aswell as total distance. The only downside is that you can’t individually look at specific parts of data. Hopefully an update resolves this issue.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Just bought the vest only

Just bought the vest only. We have SOLOSHOT 3 camera and this was the perfect product to hold the tracker. Ordering was easy and delivery from EMEA was fast via DHL.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Brings the pro to the grassroots

An easy to wear, brilliant piece of tech that will enhance anyone's game. The quick and easy to understand insights provided directly after a training session or game are able to help everyone. Pro or non-pro, the PlayerTek device is brilliant and worth every cent. Being able to view heat maps and insights into how far you run, how much you run and how much you didn't work. Once again, it will enhance your game - Making it easy to identify the areas of work you need to improve in. Just brilliant.

1 June 2018
Unprompted review
Rated 5 out of 5 stars

Great support and awesome gadget

I was interested in buying this product for comparing my game performances as a referee. The customer support was really helpful prior to buying it. I hope to see improvements for supporting referees in the app, but comparing to a midfielder works just fine.

18 May 2018
Unprompted review
Rated 1 out of 5 stars

I still haven't received my package

I still haven't received my package. DHL is stupid

17 May 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Charlie,

Thanks for leaving your feedback, I'm sorry to hear you're having issues with DHL.

According to our system I can see your PlayerTek was delivered on 17 May. I have reached out to you directly via email to confirm.

Please respond if you have any issues and we will do all we can to help :)

PT Customer Support

Rated 4 out of 5 stars

I love the product

I love the product, my only issue is that you can't pick a specific position for the unit to match you with. E.g. you can chose "midfielder", but can't choose CDM, or CAM, or winger, which would have very different roles. Similar with Centre Halves vs Wing Backs. Overall though I'd definitely recommend it to friends, in fact I already have.

16 May 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Brad,

Thanks for giving us this feedback and for recommending us!

We'll make sure your suggestion reaches the right people at PlayerTek :)

PT Customer Support Team

Rated 4 out of 5 stars

% rating based on who? Top player or scrub in 3rd div? Confused

Great little device to own...syncing is incredibly easy and it’s cool how it logs your sprints, etc. Only issue I have is the percentage rating. My first time playing it said 87%. As compared to who? Gareth Bale or some scrub in the 3rd division?
In the future it would be cool if we could select from professional players (if any) in top leagues that have worn playertek, and try to match their individual stats.

And another thing, why can’t I enlarge the heat map?

16 May 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Kenii,

Thanks for your feedback, but there is no shame in playing in the 3rd Division you know!

As for the comparison, this is made up from the average scores from professionals that use PlayerTek in the position you have selected! So I can't say for sure Gareth Bale is in there but there's certainly some top players in the mix :)

Thanks also for your feedback on enlarging the heatmap, we'll make sure this suggestion gets to the right people within PlayerTek.

PT Customer Support

Rated 5 out of 5 stars

This is a great tool to gather and…

This is a great tool to gather and analyze my son's performance after games and training session. The data captured allows us to review drops in his performance throughout games and session. However, I would like to have data that shows a fitness or fatigue score. For example....how much energy was spent during sessions.

16 May 2018
Unprompted review
Rated 2 out of 5 stars

Great service, shame about the product

Great service, lovely boxed and presented item. Good company with good intentions.

Shame the app isn’t very user frendley or have much depth or usability.

Also, the map locator doesn’t seem to work properly as I’ve had a lot of problems with it.

I’m keen to get a refund!

16 May 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Dean,

Sorry you've had a bad experience so far with PlayerTek.

I understand you've been speaking with the team and we're getting a new pod sent out to you so I'm sure we can change your mind!

PT Customer Support

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