playbeatz Reviews 231

really bad do not buy if your looking for wireless earphones buy airpods

Ordered 2 pairs of headphones due to an offer Playbeatz had. Also purchased a lifetime warranty. After a few months one pair developed a problem where the right headphone would not charge. On contacting customer services via e mail I was told initially I had passed the 30 day return so unlucky basically. I replied explaining all electrical items have 12 months warranty and also that I have purchased a lifetime warranty. I have received no response despite chasing up with 2 further e mails. Please do not use this company the product is sub standard and the customer support is non existent.

Rip-off !!!! Not good waited 2 months for them !!! They suck !!! Got the onn from Walmart work perfect .

I hate to give them even one star. They will tie up your money for months! The product is ok but no way should it take 3 months to receive a product. Furthermore, they deceive you on lead times for the product blaming it on the pandemic. There problems started long before Covid so they lie to you about delays. That’s pathetic.
The item is just ok for the money.

Ordered a pair on June 5, today is August 20 and I haven't received them, or any feedback from the company about where my order is. 7 emails to customer support, no reply, won't give me a tracking number, told them to cancel my order and give me a refund. No refund and no reply to that email either. I'm on hold with VISA now to dispute the charge.

Ordered a set 4/10, called 5/10 and was told they were on their way. Called 6/10 and was told they would be arriving any day now. Called 7/10 and asked for a refund which they said would take 72 hours. Here it is 8/10 and I’m out $60 and no product. Company sucks. Don’t trust them. No thanks you.

COMPLETE SCAM! Ordered a set on 5/10 and was told they would ship in 3 days. Called on 5/26 and was informed they were delayed due to Covid. Called back on 6/15 and asked them to cancel my order. Was told I would have refund in 5-7 days. Called on 7/28 after I STILL had not received a refund and was told a "manager" would call me to resolve. It's now 8/19 and SURPRISE... I have not received a refund or a call back and I have been on eternal hold for over 20 minutes. Karma is a ______ - I hope this comes back 10 fold on them for completely scamming hard working people out of their money!

I have had these earbuds for about a month. They are the absolute worst. They will not stay in your ear and when they fall on the floor they bust open. They work great for the first two three weeks now they will not hold a charge. Ended up throwing them in the trash! Do not purchase these earbuds!

I received the product in March, after waiting 2 months. They work ok for 3 months then quit. I tried to contact the company and the emails bounced. Not sure if they changed their contact info. Hard to track them down on the internet.I had bought the lifetime warranty and have just found out it was good for 30 days from purchase! A scam.
Would not recommend them because of their customer service policy.
Paul

After chasing by mail and phone..arrived weeks later....not working...after 5 emails still no response....

ABSOLUTE CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DONT BUY""""""""""""""""""""""""""""""""

Buyer beware! They are currently advertising Holiday Sale. Good luck with getting them by Christmas 2020. Maybe by Christmas 2021! I placed order June 7, 2020 with the understanding to allow 30 days for shipping and delivery. It is now August 16, 2020. 10 weeks still no product. I called & was told it was 6 weeks. Waited, called again and was told 8 weeks. 10 weeks later, still waiting. If you manage to get in touch with customer service, they will ask for more patience. They were very impatient in charging my credit card though. Will file dispute with credit card company to get my money back.

They took 2 months to arrive. They only worked for 3 weeks and then they died. I have no idea how to get a refund out of these people. Don’t waste your money.

They took 4 weeks to get here. Can't get them to sync to Bluetooth. Would not recommend

I placed my order on may 20th... Big mistake!!! Now I see this Business is like a virus spreading disease.Is there a cure for it ?

Just received order placed for ear buds in May and just received parcel except it was a wearable fan??? Prior to receiving the parcel tried calling on several occasions regarding delivery without success. No one answers or you are being cut off. Even tried sending emails with no response same as their chat line. Now trying to get an exchange for what I ordered versus what received. Same thing no answer to calls being cut off. STAY AWAY FROM THIS COMPANY.

1 star is 1 star too many. Late delivery. Poor service. Can't talk to anyone. Emails get answered if and when they feel like it. Trying to return them for refund as 1 bud has packed up after 2 weeks use. They won't answer my emails (5 now) asking for return address.Does anyone know it

I completely agree with all your comments. Playbeatz is a SCAM! Google should have dropped them off from there ad.

I really didn't want to give these thieves a ONE STAR. This company is a rip off never received the product and as for their support line? WHAT SUPPORT! can never talk with someone. I'm glad I won my dispute and got my money back

These are very poor quality they keep dropping the signal for about 30 seconds and the batteries are real poor to they don't last long at all before the batteries go dead and been waiting for 2 months to get replacements after waiting 6 weeks for the first set that is junk.guess I will be filing a report with the BBB.it took PayPal report to get the first set in 6 weeks this company is a rip off.

Ordered mine on 16-May-2020. Impossible to get any info about when they are going to be shipped, no customer service available. They should be forced by the government t reimburse the money.
One big scandalous ripoff!
Peter Gladysz