Playamo Reviews 297

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff, especially the VIP managers, for their helpfulness and personalized service, making them feel valued. The website is frequently highlighted for its appealing design, great selection of games, and overall ease of use. People also appreciate the efficient customer service and the quick, smooth processes for deposits and withdrawals. However, some customers were dissatisfied with the payment process, reporting issues with withdrawals being rejected and difficulties related to account verification or compliance checks. These individuals also mentioned slow processing times for withdrawals and difficulties with identity verification.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many customers praise the fast payout times, easy withdrawals,... See more

Website

Consumers find the website to be positive. Many reviewers praise the site's ease of navigation, great variety... See more

Staff

Customers consistently note positive experiences with staff, particularly their VIP managers. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the outstanding support from VIP... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Playamo all the way to the bank!!! It’s by far the best service of any Online Casino, Plenty of bonuses, lots of lovely ppl on chat… help when you need it… Qualify to VIP level and you will truly fee... See more

Company replied

Rated 5 out of 5 stars

First time playing on this site and all of it was great. Customer support were over helpful. PROMPT response and engage the correct answers everytime. Withdrawal process was easy, and any issues wer... See more

Company replied

Rated 5 out of 5 stars

I have to say I love this casino site, not only cause it’s physically appealing to the eyes and great slots/providers but because it has the most wonderful amazing vip program with the most incredible... See more

Company replied

Rated 5 out of 5 stars

I've been playing at Playamo for quite a few years now and have had a great time there. I've hit some really big wins, won many tournaments and have received so many bonuses I couldn't count them. The... See more

Company replied


Company details

  1. Casino
  2. Gambling Instructor
  3. Online Casino or Bookmaker

Written by the company

PlayAmo Online Casino is your ultimate online gaming platform, offering an exhilarating mix of slots, table games, and live dealer experiences. Dive into the ocean of endless entertainment where top-tier game selections and generous bonuses await, ensuring every player a chance to win big and have fun. Join PlayAmo and elevate your gambling journey to a whole new level 🎲!


Contact info

4.1

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scam casino

Scam casino. Nothing but dead spins constantly. Played the same Lara Croft game for awhile with at least $1000 in deposits over a few months. Can count on 2 hands how many time free spins are triggered (with low payout) and bonus jackpot hasn't triggered AT ALL. Jackpot totals have been maxed out for months. At a $1 bet highest jackpot is $3500 ( starts around $2000) and lowest is $75 (starts at $20). Jackpots build up to a max amount when wilds appear. They go up a $1 or so depending on wilds on screen. It took a long time to max them out and they have NEVER paid out. SCAM SCAM SCAM. Take your money elsewhere

Also don't take any non-deposit bonuses. They have a max $75 withdrawal. So if you win $1000 and even play through the required amount, they still only give you $75 and tough luck on the rest.

Edit: Also might I add.... It's a battle to close your account also. They don't give you the option on the site, you HAVE to contact support. What do they do when you ask for your account to be closed, well..... They offer you a bonus of course. If you decline and ask to just close it..... Well they tell you to wait for an email that never comes. Talked to 3 different support staff that all said an email would come to no avail. Never received one.

Chloe, the so called casino manager is no better. Offers bonus after bonus. Tells you about all the people winning, and how much money they are winning. Then she just keeps offering bonuses when you repeatedly ask your account to be closed. Took over 11 emails to finally have her deactivate my account. But she sincerely cares about you......

13 July 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Jeff,

We're sorry to hear about your experience and appreciate you bringing this to our attention. We take these concerns seriously and would like to investigate the issues you mentioned. Please contact our support team directly so we can look into your account and address your concerns. Your feedback is valuable to us, and we're committed to ensuring an enjoyable gaming experience for all our players.

Best regards,
The Playamo Casino Team

Rated 5 out of 5 stars

I absolutely love this site

I absolutely love this site. Been playing for the last 2 years and absolutely had great experience the whole time , living in Canada. I prefer this over anything that I could use in my own country I have an absolutely wonderful VIP manager with answers to any of my problems within minutes and when luck comes around to your side you're withdrawing. Your funds is as simple as snapping your fingers. Like I said absolutely great site. I stand by it

2 July 2024
Unprompted review
Playamo logo

Reply from Playamo

Dear T Bone,

Thank you for your review and for being a loyal player.
We're committed to providing the best service and gaming experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
The Playamo Casino Team

Rated 1 out of 5 stars

Stay away

Stay away! Scammers no matter how much you give, you will not get anything back. Complete criminals. Owned by the crime syndicates

27 June 2024
Unprompted review
Playamo logo

Reply from Playamo

Dear Craig,

We're sorry to hear about your experience and understand your frustration. We take such concerns seriously and are committed to ensuring fair play and transparency. Please reach out to our support team directly so we can investigate your situation thoroughly and address your concerns.

Best,
The Playamo Casino Team

Rated 1 out of 5 stars

Scamming site

Scamming site. Aussie here, they offer bonus credits and all. I deposited once. Nothing added and no way to get your money back. dont play.

20 June 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Daniel,

We apologize for the issues you have encountered. Please contact our support team with the email address associated with your account so we can look into this matter and resolve it for you.

Regards,
The Playamo Casino Team

Rated 1 out of 5 stars

SCAM WEBSITE **god is wanting you to read this comment**

This is a scamming website, they buy trustpilot reviews, they’re all fake. I had to learn the hard way by them not depositing my $125 I put in. Already contacted my bank. Do not use this website. any comments of them being legit are the owners/workers

**PLEASE DO NOT TRUST THIS SITE IT'S NOT WORTH IT THEY WILL SCAM YOU** DONT TRUST *GOD* MADE YOU SAW THIS COMMENT FOR A REASON. TRUST IT!!!**

UPDATE: They're trying to delete my review on trustpilot LMFAO Don't trust this dirty site PLEASE

7 June 2024
Unprompted review
Playamo logo

Reply from Playamo

Hello Om,

We are very sorry to hear about your experience. Could you please provide more details regarding the issue, such as the email address associated with your account? This will help us investigate the matter more thoroughly and address your concerns promptly.

Thank you for your cooperation.

Best regards,
The Playamo Casino Team

Rated 5 out of 5 stars

The most comfortable casino and…Sydney playamo

The most comfortable casino and friendly staff online thousands of games to choose from great promotions and plenty of bonuses and cash back weekly
I’ve been playing here for five years even though we’re on. The other side of the world the communication between the staff and especially my vip manager whom her name is Dana is very special always making me feel good and also giving good advice Thankyou playamo Thankyou Dana

29 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Helen,

Thank you for your kind words and for being a loyal player for the past five years!
Your experience with our team, especially with Dana, means a lot to us. If you ever need any assistance, don't hesitate to reach out. Thank you for being part of the Playamo community!

Best regards,
The Playamo Team

Rated 5 out of 5 stars

The VIP manager Stacey is always so…

The VIP manager Stacey is always so wonderful and helpful everytime I speak with her she makes my day!

24 May 2024
Unprompted review
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Reply from Playamo

Hello Paul,

Thank you for your feedback! We're glad to hear that Stacey has been helpful and made your day. If you need any further assistance, please feel free to reach out.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Great casino

Great casino awesome range of pokies

14 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hello Jacqueline,

Thank you for your feedback! We're happy to hear that you're enjoying our range of pokies. If you have any questions or need assistance, feel free to reach out.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Fast payouts

Great games, great VIP managers, fast payouts

22 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hello B. R,

Thank you for your feedback!
If you need any assistance, please don't hesitate to contact us.

Best regards,
The Playamo Team

Rated 4 out of 5 stars

Always played here

Always played here, always had the same manager dealing with me always so helpful and polite, and most definitely looks after me with extras, bonuses for any occasions,also randomly and weekly, which is why I choose to play here, most other ones don't look after you like they do here

22 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hello Leanna,

Thank you for your words! We're thrilled to hear that our manager's support and bonuses make your experience enjoyable. Your loyalty means a lot to us. If you ever need anything, feel free to reach out.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Have been playing here for around 4yrs

Have been playing here for around 4yrs. I've had the same VIP manager all the way through. They always offer bonuses to loyal players when asked. Games are great and in abundance! Site is never down, for me anyways. No issues with withdrawal, usually within 4hrs crypto! olivia is the best.

21 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hello Dejan,

Thank you for sharing your positive experience with us! We're delighted to hear that you've enjoyed your time at Playamo and that Olivia has been providing excellent support. If you ever need anything, don't hesitate to reach out.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Highly recommend to play on this game…

Highly recommend to play on this game site, it’s the best

22 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Dear Baz,

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you highly recommend our site. Your feedback means a lot to us!

Sincerely,
The Playamo Team

Rated 5 out of 5 stars

Reliable platform

Reliable platform. Plenty of games and bonus for casual players. But what I am rating here is the customer service by Olivia who makes the whole experience worthwhile. Thank you.

22 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Dear Petrina,

We're thrilled to hear that Olivia has made your experience worthwhile. If you need any assistance, please don't hesitate to reach out to us.

Sincerely,
The Playamo Team

Rated 5 out of 5 stars

Great support

Great support, lots of bonus and big choice of games. And the best VIP Support with an ever open ear… Tahnks a lot

13 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Manuela,

We're glad to hear you enjoy our bonuses, game selection, and VIP support. If you ever need anything, don't hesitate to reach out.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Easy to use

Easy to use, lots of games, quick payout and friendly quick live support!

4 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi macguiver,

Thank you for your feedback! If you ever need assistance, our live support team is always here to help.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Have been playing here for around 4yrs

Have been playing here for around 4yrs. I've had the same VIP manager all the way through. They always offer bonuses to loyal players when asked. Games are great and in abundance! Site is never down, for me anyways. No issues with withdrawal, usually within 4hrs crypto! Stacey is the best.

4 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi CC,

Thank you for your loyalty over the past 4 years and for your kind words about Stacey and our services. If you ever need any assistance, please don't hesitate to reach out. Have a great day!

Best regards,
The Playamo Team

Rated 4 out of 5 stars

Easy but not fast withdrawal

Easy but not fast withdrawal. Support always helps

3 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Jonak,

Thank you for your feedback! We’re always working on improving our withdrawal process to make it faster for you. Have a great day!

Best regards,
The Playamo Team

Rated 5 out of 5 stars

PLAYAMO CANADA is the best casino ever

PLAYAMO CANADA is the best casino ever. There customer service is outstanding, helpful, caring, and loyal to their customers. Always putting customers at the front of the line to guide us whatever direction required. The VP, (Stacey) whom I never met, is always available to answer questions. She makes you feel like part of the family.
Playamo keep up the excellent customer services Playamo is well known for online
MM

1 May 2024
Unprompted review
Playamo logo

Reply from Playamo


Hi MM,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our customer service, especially with Stacey. It's great to know you feel like part of the Playamo family. We'll continue striving to provide excellent service.

Best regards,
The Playamo Team

Rated 5 out of 5 stars

Always looked after me and made my…

Always looked after me and made my experience as good as possible, VIP manager is very helpful for whatever you need, best casino online no doubt 👌

1 May 2024
Unprompted review
Playamo logo

Reply from Playamo

Hi Alex,

We're delighted to hear that our VIP manager has been helpful and that you've had a great experience with us. We're committed to making Playamo the best casino for our players.

Best regards,
The Playamo Team

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