Platinum Finance Reviews 

126
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, describing team members as professional, caring, and exceptionally supportive during every step of the journey. People appreciate the personalized attention and expert guidance provided, which ensures that everyone feels valued and well-informed. Consumers also praise the remarkably fast service and efficient communication, noting that applications are handled smoothly without unnecessary delays. Reviewers frequently mention that finding the right loan terms and managing debt consolidation is completely straightforward and hassle-free. Many individuals express genuine gratitude for the reliable assistance, confirming they would eagerly recommend these services to others.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be exceptionally smooth, fast, and efficient, with many noting quick turnarounds... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast approvals and... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast, smooth, and hassle-free... See more

Response time

Reviewers highlight positive aspects of response_time, consistently praising fast turnarounds and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy to deal with. The financial consultant was with me throughout the process. Was rejected by other finance companies. But Platinum Finance found a way to help with very quick turnarounds.... See more

Rated 5 out of 5 stars

What they did for me in to getting my loan to pay off some pretty old debt was absolutely great full and much appreciated big thumbs up

Rated 5 out of 5 stars

Overall a great experience. Very quick response and Samantha kept me up to date straight away with all that was required, just fantastic.

Rated 5 out of 5 stars

Eunji was amazing. She worked hard and delivered the best option available for me. I greatly appreciated her effort. Thank you Eunji and Plantinum


Company details

  1. Finance Broker

Written by the company

We've been thinking about finance differently for over 24 years. Having settled over $1 billion in loans for everyday Kiwis across New Zealand, our tailored approach to your needs starts with one simple premise: providing more value and ensuring less headaches. Because at the end of the day, it’s the little things that can make a big difference. That's how we find the path of least resistance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(126)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding work!

The customer service was amazing, Eunji was quick to reply and actioned everything in a very quick and efficient way. Absolutely recommend this place when you are in a bit of a pickle! So glad I chose Platinum Finance!

14 April 2026
Rated 5 out of 5 stars

Absolutely amazing service fast and…

Absolutely amazing service fast and effective very happy with my outcome thankyou so so much to Eunji Song she was amazing beautiful communication and very fast and good at what she does thankyous so much team

22 July 2026
Rated 5 out of 5 stars

Hi I just apply on the browser in the…

Hi I just apply on the browser in the morning straight away, I got the mail and I got the call . Nicole, she do the very very excellent service and very fast.I appreciate you fast service. I recommend platinum Finance thank you very much.

21 July 2026
Rated 5 out of 5 stars

Superb service: easy, professional and quick From the very first minute my needs has…

From the very first minute my needs has been addressed so professionally, and friendly and timely by Youseff. He was just so informative, and provided guidance all the way. I was intimidated by applying for a loan but the low interest rate, and easy process made this so hassle-free, easy and exactly to what I need. Many more can learn from Youseff. He is a very professional, well knowledgeable person in his field.

21 July 2026

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