PLATINUM Pet Food & Care Ltd Reviews 

504
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report their pets eagerly finish every meal, loving the taste. Many highlight the high quality of ingredients and significant meat content, linking it to improved health benefits like shinier coats, increased energy, and better digestion. People also appreciate the food's pleasant smell, often comparing it to human-grade meals, and commend the easy ordering process with fast delivery. However, some customers noted an unpleasant smell for humans and felt portion sizes were smaller or less filling. Additionally, a few reviewers reported their pets experienced digestive issues like increased wind, looser stools, or upset stomachs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its good quality and high meat... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the food and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Consumers find the ordering process to be positive, highlighting its simplicity and ease of use, with many... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and promptness. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently received this dog food as a product test, and I’m so glad I did! My dog absolutely loves it—he finishes every bowl without hesitation. Not only does it seem delicious to him, but I’ve a... See more

Rated 5 out of 5 stars

We received this as part of a trial from TRND. Normally dubious about swapping food brands as our dog can suffer from an upset tummy easily, however, this transition was a breeze! Our working spaniel... See more

Rated 5 out of 5 stars

Received a sample of the wet food in chicken and also Duck and Turkey. Having a fussy Cockapoo, I didn't expect him to eat the food I'm pleasantly surprised to say that he devours both flavours. This... See more

Rated 5 out of 5 stars

I received the Platinum Wet dog Food sample as part of a project and was keen to see if my cocker spaniel was keen as I usually feed her dry dog food. I was impressed by the meatiness and when I chopp... See more


Company details

  1. Pet Store

Written by the company

Get to know our dry and wet food for dogs and cats on a par with human food in the PLATINUM online shop. Dog food prepared with Fleischsaftgarung (FSG) and cat food from the Freshmeatdryer are a grat combination of high fresh meat content and a unique preparation method. Just give it a try - your best friend will certainly love it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(504)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received this food to test with my…

I received this food to test for free with my dog in return for a honest review for a trnd project. Well my dog loves the food. He eats it with joy, doesn't leave a crumb. Quality food indeed. It keeps fresh and looks more natural then "normal" kibble. Would definitely recommend.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Willow absolutely loved this food

Willow absolutely loved this food. Its a 5 Star from us. Really nice dog food, my pup adores it! It's really helped with her skin issues as her coat is the best I have seen it. After a month on this food has made her so energetic
It did give her a bit of smelly wind at first and runny poo but that soon eased.Also as I poured it into a bowl the smell is much nicer than normal dog food!

I'll be continuing with this food - it's more expensive than what she was on previously but it's worth it.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Truly fabulous!

Truly fabulous!! My fussy cockapoos eat this with zero hesitation! Such a large quantity to feed both of my dogs from one carton. Healthy & filling ingredients. I am so happy and will continue to purchase platinum!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant for all dogs.

I tried this product for free as part of a trnd project. My 9 year old jack Russell terrier enjoyed this food very much. He has no eyes but that doesn't stop him eating his favourite food which seems to be this one. His digestion is greatly improved and he seems to be very happy on the food. I may have to purchase this food because I think he may be addicted. Overall a very good and healthy dog food suitable for all types of dogs.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent food

Excellent. Both my dogs are loving the food. Seem in really good health on it. Always keen for food time and eat the food with gusto.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been really impressed

I’ve been really impressed with Platinum Iberico Dry. What stands out to me is how much fresher it feels compared to ordinary kibble. It has this semi-soft texture and meaty smell that actually makes sense when you read about how it’s cooked gently in its own juices. My dog clearly notices the difference too - the bowl gets emptied straight away, even though he’s usually a bit fussy.

I also like that it seems easier on the stomach. No bloating, firmer poops, and generally better digestion since switching. His coat is shinier, and he seems to have more energy, which makes me feel like the food is really doing its job.

Overall, I’d say it’s one of the few dry foods that feels genuinely high-quality, almost like a step between raw/fresh and kibble. It’s become a go-to for me, and I honestly feel good recommending it.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

I'm writing this on behalf of my dog…

I'm writing this on behalf of my dog Eric, as he's not very good with technology.

I'm a very picky eater when it comes to something new. It often takes me a while to get fully used to something even during transition periods.

But not with Platinum dry food, I just love it and didn't need any transition period! Just straight switched from my regular kibble to these delicious meaty bites. My owner also says that it's one of the best smelling dog foods and that it smells of a rich Marmite-y Gravy.

My toilet times have also been good, with no real change in smell or amount.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Really nice dog food

Really nice dog food, my pup loves it! It's massively helped with his skin issues (he's allergic to dust so struggles with itchy paws a lot). My dog only has three legs and he's approaching 8yrs old, so we're always worrying about his joints, he's previously struggled with walking in the evenings where he gets worn out and his joints ache - a month on this food hasn't quite solved the issue but his symptoms have definitely eased vs how they usually are.
One word of warning - it gave him bad wind for the first week or so after moving to this! Thankfully the smell to a human having to pour it into a bowl is much nicer than normal dog food! But the smell from the wind wasn't nice, I'm glad it's settled down now!

I'll be continuing with this food - it's more expensive than what he was on previously but it's worth it.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Healthy dog

I am more then happy with the products which I receive, definitely recommending it to all of the dog owners, my Kayla is super excited and eating them every day

5 September 2025
Unprompted review

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