PLATINUM Pet Food & Care Ltd Reviews 

504
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report their pets eagerly finish every meal, loving the taste. Many highlight the high quality of ingredients and significant meat content, linking it to improved health benefits like shinier coats, increased energy, and better digestion. People also appreciate the food's pleasant smell, often comparing it to human-grade meals, and commend the easy ordering process with fast delivery. However, some customers noted an unpleasant smell for humans and felt portion sizes were smaller or less filling. Additionally, a few reviewers reported their pets experienced digestive issues like increased wind, looser stools, or upset stomachs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its good quality and high meat... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the food and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Consumers find the ordering process to be positive, highlighting its simplicity and ease of use, with many... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and promptness. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently received this dog food as a product test, and I’m so glad I did! My dog absolutely loves it—he finishes every bowl without hesitation. Not only does it seem delicious to him, but I’ve a... See more

Rated 5 out of 5 stars

We received this as part of a trial from TRND. Normally dubious about swapping food brands as our dog can suffer from an upset tummy easily, however, this transition was a breeze! Our working spaniel... See more

Rated 5 out of 5 stars

Received a sample of the wet food in chicken and also Duck and Turkey. Having a fussy Cockapoo, I didn't expect him to eat the food I'm pleasantly surprised to say that he devours both flavours. This... See more

Rated 5 out of 5 stars

I received the Platinum Wet dog Food sample as part of a project and was keen to see if my cocker spaniel was keen as I usually feed her dry dog food. I was impressed by the meatiness and when I chopp... See more


Company details

  1. Pet Store

Written by the company

Get to know our dry and wet food for dogs and cats on a par with human food in the PLATINUM online shop. Dog food prepared with Fleischsaftgarung (FSG) and cat food from the Freshmeatdryer are a grat combination of high fresh meat content and a unique preparation method. Just give it a try - your best friend will certainly love it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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No recent history of asking for reviews

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4.8

All reviews

(504)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

The food itself is amazing 👏 good…

The food itself is amazing 👏 good quality and my dog loves it ❤️ the shipping and delivery way before time so perfect ... but .... the delivery was with DPD the worse company ever! I've asked them to leave it with my neighbour and as usual they've done whatever pleases them! The box the food came in was damaged, you could clearly see what was inside. I really don't understand why company's still using DPD ... their reviews are 1.6 stars in Croydon.
I will order again in the future, but it won't be quick only because of DPD. 100% recommend the food itself. For such a beautiful quality food I would expect better service from delivery!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Recently took part in a project Trial…

Recently took part in a project Trial for TRND, we received the wet food for my dog and I have to say she woofed it down, her tummy is a little fussy when it comes to wet food but I needn't have worried! She was absolutely fine with this food, My only gripe is the cost now we have to carry on with this.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

Having received the dry platinum dog food as a free trial for Trnd i was a little unsure as my dog is a very fussy eater, I've tried so many brands and he usually leaves some but wow he absolutely loved it ive never seen him scoff his food down so fast, it's made with 70% fresh chicken and alot of other natural ingredients, i like the fact that it has no nasty preservatives, colourings and artificial flavour enhancers, it's also made without cereals containing gluten, it's got a unique FSG preparation which is a slow cook meat juice method, which makes the food soft and chewy so won't swell in my dogs stomach, I'm so happy that I've found a food that my dog loves that ive now placed an order with platinum 😀

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent products super quick delivery (free of charge with a certain amount spent) and the best bit my fussy dog loves the wet food

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Platinum dog food

I tried this dog food recently and was pleasantly surprised at how much you get in a box . My dog enjoyed it and it is something I would definitely try again

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality food – my dog loves it!

Great food, my dog absolutely loved it! With 70% pure meat and added vitamins, it’s a high-quality product that keeps my dog happy and healthy. It also works perfectly as training treats alongside daily meals. What impressed me the most is that there was no need to gradually switch from my dog’s current food – it caused no stomach issues at all. Highly recommend!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for sensitive stomach

I was initially hesitant about switching my Whippet, Bruno, to Platinium wet food, but the transition was incredibly smooth with no issues. Bruno absolutely loves it – he gets excited the moment he sees the packaging! His coat is shiny, and he has great energy. The food is high in meat, gentle on his stomach, and very convenient as it doesn't require refrigeration. My only note is that my dog seemed to need a slightly larger portion than the online calculator suggested. Overall, we are both very happy. A big thank you to TRND for the opportunity to test this product. I will definitely be purchasing this food!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Nutritious tasty dog food

I tried this product for free as part of a trnd project
My dogs absolutely love the Platinum Iberico dog food. With FSG (Fleischsaftgarung), fresh meat is cooked in a vacuum at low temperature, using only its own meat juices. After a long cooking time, during which the moisture of the meat juice is slowly reduced, this dry food is created. The method used to cook the food (FSG) creates a chewy moist but dry biscuit that my dogs enjoyed. I have a 12 year old Shar Pei who can be very fussy but took to the food after I initially mixed with her usual biscuit. My 5 year old Cavachon couldn’t get enough of Platinum Iberico from the first bowl!
Both dogs lick their bowls clean now they are having Platinum Iberico and their breath doesn’t smell after eating.
Platinum Pet Food feels like a high quality natural and nutritious dog food that I would recommend for your dog. The only negative is that it is pricey. However quality is never cheap !

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Tasty and healthy dog food!

I received the Platinum dog food as part of a campaign for TRND! I was really excited for my dog to try this dog food and as soon as it arrived my dogs were intrigued!

The Platinum dog food was enjoyed by both of my dogs! They often leave some there food which ends up being wasted but they always ate all of there portion of the Platinum dog food. I liked the size of the dog food as it felt safe for my dogs to eat as I worry about them eating too fast and choking!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great dog food!

I was lucky enough to be sent Platinum dog food by TRND to try out with my dog, and I’m really impressed! From the moment I opened the pack, I noticed how different it is compared to other dog foods I’ve tried – it actually smells really nice and fresh, not artificial at all.

Most importantly, my dog absolutely loves it. He tucked straight in with so much enthusiasm, and it’s clear he enjoys both the taste and texture. It feels great knowing I’m giving him something that’s not only tasty but also high-quality and nutritious.

Overall, I’d definitely recommend Platinum to any dog owners looking for a food their dog will genuinely enjoy while also feeling confident about the ingredients. It’s a win-win!

8 September 2025
Unprompted review

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