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Platetopan Reviews 

110
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

From start to finish Emeralds help and assistance was outstanding. Thank you Emerald and Escalation Team for staying the course right till the end. Thank you

Rated 3 out of 5 stars

I appreciate the service rendered by your chat agent MAX. He dealt with me very patiently and after relentless pursuasion he agreed to cancel my membership and refund my 2 Euros (which, I had paid in... See more

Rated 5 out of 5 stars

’m happy with the call attended and in less than 1days of sending request they treated my issue with respect and less time ;Desmond make sure he communicate and ensure I receive a good service .I am h... See more

Rated 5 out of 5 stars

I liked how the terms & conditions were clear and everything was briefly laid out however due to financial constraints i had applied for a cancelation but my Mastercard was being deducted. I hope that... See more

Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(110)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Support team

I was having an issue, but the support team jumped in and helped me resolve it right away. Thank you

4 October 2025
Unprompted review
Rated 5 out of 5 stars

please Refaund

’m happy with the call attended and in less than 1days of sending request they treated my issue with respect and less time ;Desmond make sure he communicate and ensure I receive a good service .I am happy client

27 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
They take your money when you have not agreed to a subscription and don’t refund you.

11 August 2025
Unprompted review
Rated 2 out of 5 stars

this was the only money i have in my…

this was the only money i have in my account so I did not expect that such amount would be taken and there is nothing I have earned at this time, so please if you would refund me I would be pleased to have that money

4 August 2025
Unprompted review
Rated 4 out of 5 stars

A good conversation

The company is listening to your complaints,and they give your money back if youre not agree with them.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

I just signed up for a membership and…

I just signed up for a membership and without knowing me i was charged on my credit card、which atfirst i was charged 300yen on April 15,After a month ,i was charged 7,721 yen on credit card too.I cancelled my membership and saying that it will takes 14days to approved and still this month i was charged again on my credit card.But i was so grateful that someone is there and helped me and tell me what to do .Thanks a lot and hope everything will be fine .

4 July 2025
Unprompted review

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