The Plastic Centre Reviews 515

Good quality product and very helpful staff

Sent the wrong panels to being with, but done their utmost to sort out the issue. So can't fault them in the end.

Really good service and quick delivery
Happy with the way the did everything from start to finish

Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply or even acknowledge the voicemail/email. Jamie from Plastic Centre priced the job, provided an installation date. Jamie arrived on the appointed day, all panes replaced with minimum disruption, tidied up, cleaned all the replacement glass. Very friendly, courteous, professional fella. Would highly recommend

Visited the Cramlington branch today 16th September 2025.
The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer service. Please give him a pat on the back he absolutely deserves it. What a great guy.

I had the most horrific experience in the Gloucester branch, I had the previous day spent almost £900 for plastic guttering and fittings.
I had been dealing with Simon over the phone, Simon was extremely helpful and because of his enthusiasm and skill I decided to give him my business, he was not the cheapest however he could deliver promptly.
This was a rush order and I miss a couple of things off but also needed to return a few bits.
I was confronted with a horrible rude manager who was only interested in cashing up, I was charged 20% restocking and 3 clips which I wanted replaced as they were faulty however the manager threw the clips in the bin, when I questioned the replacements or the refund… I was told they left here in perfect condition “you must have broken them” therefore no refund, I took the faulty clips away.
It was a horrible experience, I was refused access to a more senior manager or to the M D on the basis that as the branch manager she Jacky O’Shea knows best.
People skills are clearly not a requirement in this branch.

Helpful staff, easy to order and a good quality product at a competitive price!!

delivered in two days as agreed, well worth the money, much cheaper than diy store!

We haven’t received our product and we’ve not heard from plastic centre we paid £12 for delivery but it’s not arrived and we haven’t had a update
After writing my review the company contacted me apologised and chased my item and resent it I have now received 2 items which both arrived on the same day The assistant sorted the problem and I am happy with the result and service i received

Products as described, great price and fast delivery

Cladding arrived earlier, happy with communication, definitely use them again.

Prompt delivery, helpful, courteous and knowledgable delivery driver.

Ordering was easy and delivery was only a few day's thankyou

Fast Delivery, excellent product.

My order was messed up by the courier.
I called the supplier and had excellent customer support from Lilly ,she called the courier , then updated me , reordered the items lost by the courier.
The order was delivered the next day as promised

Great product, fast delivery. Staff very helpful via email. Definitely use again.

Great value delivered on time great product

Spot on I made a mistake on order they spotted called me,and sorted the gutters I got where easy to fit no forcing clips will be using again