Fair price for product and fast delivery. Because no local supplier stocked the item is was good that the plastic centre had them. However I do feel the postage cost is excessive at fixed price £30... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... See more
Company replied
I have made two purchases from The Plastic Centre over the past six months or so and each time have been very satisfied with the service from ordering to delivery. They were able to provide the produc... See more
Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast... See more
Company replied
Company details
Written by the company
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contact info
664-652 Warwick Road, B11 2HJ, Birmingham, United Kingdom
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4.3
Excellent
515 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant lads giving great service
25 March 2026
Reply from The Plastic Centre
Hi William,
Thanks for taking the time to leave a review. We’re really glad to hear you had a positive experience and received great service. We really appreciate the feedback!
Kind regards,
Lily
A very keen price and very polite
A very keen price and very polite, quick service. The product looks good quality (not yet fitted), I will definitely shop here again 👍
13 March 2026
Reply from The Plastic Centre
Thank you, Mr Tranter, for the kind words. We're really glad you were happy with the price and the service. It’s great to hear the product looks good so far, and we hope the fitting goes just as smoothly. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Kevin,
Thanks for taking the time to leave a review. We’re really pleased to hear you found the team knowledgeable and friendly, that’s always great to hear!
Kind regards,
Lily
2 of the boards were damaged on arrival…
2 of the boards were damaged on arrival spoke to a lovely lady Lilly Tene in customer service a new pack was deliverd free of charge the next day best customer service I have experienced thank you
13 March 2026
Reply from The Plastic Centre
Hi K Martin,
Thank you so much for your kind words. I’m really glad we were able to get the replacement boards out to you quickly and sort things out. It means a lot to hear you had such a positive experience.
Thanks again for taking the time to leave a review.
Best wishes,
Lily
Reply from The Plastic Centre
Hi M. West,
Thanks very much for the kind words. We’re really pleased you were happy with the service and appreciate you taking the time to leave a review.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Kathryn,
Thanks for taking the time to leave a review. We’re really glad you found the ordering process easy and that your delivery arrived quickly. Great to hear you’re happy with the quality of the product as well.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Brian,
Thanks again for the fantastic review — we really appreciate the continued support. Great to hear you were happy with the price, service, and quick delivery.
Kind regards,
Lily
Reply from The Plastic Centre
Hi,
Thanks for the great feedback. We’re really pleased to hear you were happy with the service, speed of delivery, and pricing. We appreciate you taking the time to leave a review.
Kind regards,
Lily
Reply from The Plastic Centre
Hi James,
Thank you for the great review. We’re really glad you were happy with the service and the quality of the products. Your feedback means a lot to the team!
Kind regards,
Lily
Lily Tene has been absolutely fabulous…
Lily Tene has been absolutely fabulous in all aspects of her job. She has been absolutely great to deal with and would recommend using this company
Great fast service with a smile and this is very rare these days so thank you for you help! You are just an amazing person
Thank you
6 March 2026
Unprompted review
Reply from The Plastic Centre
Hi Miguel,
Thank you so much for your kind words, it really means a lot. It was a pleasure helping you and I’m so glad you were happy with the service. Thank you for taking the time to leave such a lovely review.
Kind regards,
Lily
Trustworthy business.
My previous review was poor but since then the plastics center has gone over and above to make things right. This is very good customer service and a trustworthy business. I would purchase again.
3 March 2026
Reply from The Plastic Centre
Hi Michael,
Thank you very much for taking the time to update your review, it’s really appreciated! We’re glad we were able to sort things out and put things right for you. It means a lot to hear you’d be happy to use us again!
Kind regards,
Lily
Brilliant company
Brilliant company. Fast delivery. Excellent customer service . Always so helpful
2 March 2026
Reply from The Plastic Centre
Hi Sharon,
Thank you so much for the lovely review and for the continued support! We’re really pleased to hear you’ve had another great experience with the delivery and customer service. Your kind words mean a lot to the team!
Kind regards,
Lily
Perfect
Site was easy to navigate, ordering was simple and delivery was quick , couldn't of asked for better service
27 February 2026
Reply from The Plastic Centre
Hi Raymond,
Thanks so much for the great feedback. It’s really good to hear the website was easy to use and that everything from ordering to delivery went smoothly. We’re glad you had a great experience with us!
Kind regards,
Lily
Reply from The Plastic Centre
Hi Anthony,
Thanks for the great review. We’re really pleased you found good value with us and that your delivery arrived promptly. Thank you for taking the time to leave feedback!
Kind regards,
Lily
Reply from The Plastic Centre
Hi Krzysztof,
Thanks for the 5-star review, we really appreciate it! Glad everything was okay and that you were happy with your order.
Kind regards,
Lily
Reply from The Plastic Centre
Hi S D,
Thanks for leaving a review. We’re glad to hear you were happy with the products and the service overall. We understand your comments regarding delivery costs - we aim to balance fair pricing with making sure orders are well packaged and arrive in good condition.
We appreciate you taking the time to share your thoughts.
Kind regards,
Lily
very prompt delivery
13 February 2026
Reply from The Plastic Centre
Hi Edward,
Thank you for taking the time to leave a review. Great to hear your delivery arrived promptly, we always work hard to get orders out as quickly as possible Really appreciate the feedback!
Kind regards,
Lily
Customer service
Great Customer service, always supportive with unexpected orders and lead time.
4 February 2026
Reply from The Plastic Centre
Hi Aleksandra,
Thanks so much for your lovely feedback. It’s great to hear the team has been able to support you when things are urgent or unexpected - that’s exactly what we aim for. We really appreciate you taking the time to leave a review.
Kind regards,
Lily
Great service odered parts and arrived…
Great service odered parts and arrived within 2 days
6 February 2026
Reply from The Plastic Centre
Hi Kayvex Windows,
Thank you for the great feedback. We’re really glad your parts arrived quickly and that you were happy with the service. It’s much appreciated.
Kind regards,
Lily
Brilliant place to find and buy plastic products.
Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast despatch and delivery, and careful secure packaging. Very pleased - and happy to know where to go for any future requirements. 5*.
28 January 2026
Reply from The Plastic Centre
Hi Peter,
Thank you so much for the fantastic review. We’re really pleased to hear you found exactly what you needed and were happy with the range, service, pricing, and delivery. It means a lot to know everything arrived safely and met your expectations.
We truly appreciate you taking the time to share your experience.
Kind regards,
Lily
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.