Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more
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- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.
All About Plants Galore
Written by the company

Contact info
Hamlet Hill, CM19 5JY, Roydon, United Kingdom
- 01279 792869
- contact@plantsgaloreonline.co.uk
- plantsgaloreonline.co.uk
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Replied to 16% of negative reviews
Typically replies within 1 week
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Good company
Good company. Helpful staff when a problem with an online purchase. They dealt with it immediately and kindly resolved the issue.
Great quality plants at decent prices
Great quality plants at decent prices. I had a couple of items missing from my order but Michele in customer services sorted it out immediately and the plants were with me the next day - excellent customer service, many thanks.
HAPPY CUSTOMER
I'm very happy with this lovely shrub. I did a massive amount of research online before ordering and I'm so glad I decided to order from Plants Galore. The shrub arrived in pristine condition and us thriving.
Beautiful plant, great service.
Easy to order, quick delivery, well packaged and a beautiful healthy hydrangea.
Great choice for your garden
Great choice of plants at competitive prices, very quick to deal with any issues, well packaged and also in tiptop condition.
Thanks
Fast and efficient delivery
Fast and efficient delivery, plants well protected and well looked after for their delivery journey.
On line garden ready Begonias
Bought some garden ready Begonias on line back in late January or early February.They arrived in time to plant out.They were extremely well packaged and undamaged in transit. The plants looked very strong and healthy
Amazing plants delivered
Amazing plants delivered, really great healthy condition. Fast delivery
An excellent customer service from…
An excellent customer service from Plants Galore,
Plants arrived fresh and well packaged for transit,
I would highly recommend this company. 10/10
Disappointing experience — poor customer service and lack of follow-up
There are plenty of glowing reviews for this company — but in my experience, those reflect only the basic standard: receiving what you paid for. That should be the norm, not something to applaud. The real test of a company is how it handles issues when they arise — and in this case, communication was nonexistent. I wouldn’t feel confident ordering again.
Only half my order arrived. There may have been good reasons for this — but I wouldn’t know, because like other reviewers, I found it impossible to reach anyone by phone (and they failed to reply to my email). I tried all five phone options without success. After trying repeatedly for two days I gave up. This was very frustrating. Payment was processed promptly, but any follow-up or support was noticeably lacking. It left me with the impression that aftercare is simply not a priority.
Plants exactly as described and very good
Plants exactly as described, well packed to prevent any damage and quick delivery. Very good and healthy plants and now growing very well. Will definitely be buying more.
Stems bent over
Plant arrived in good time. It looked like the package had been turned upside down as the tops of the plant stems were all bent over and one broken off. The box was left in the front garden without anyone bothering to ring the door bell to indicate to me it had been delivered. I planted it straightaway anyway, so far it looks like the plant is recovering.
Took a while to have my hydrangeas…
Took a while to have my hydrangeas delivered but so worth it! Received beutiful and healthy plants! Wish i knew them before, i would have ordered everything from this company! I am a very happy and satisfied customer!
Lovely plants
Lovely plants, good service,overall very pleased...would definitely use again.
Helpful staff but plants damaged on arrival
The staff were very helpful but when the plants arrived they were damaged and although I contacted them and sent photos I never heard anymore.
Plants look good and well wrapped and…
Plants look good and well wrapped and good price. Arrived undamaged even when posted in a heat wave. Only slight thing was that it took a while before they were dispatched but I wasn't in great rush.
Plant arrived carefully packaged and…
Plant arrived carefully packaged and healthy. Would definitely look to order again from them.
Plants delivered upside down
Plants delivered upside down, which they can’t be blamed for, however after service really poor. Called and called no one answered phone, only email replies. Wasn’t offered a quick solution had to push for a refund.
Great Quality plant
Quality plant Calycarpus aphrodite arrived carefully packaged and labelled fragile from the nursery. The carrier however had turned it upside down at some point as flower buds were damaged and sadly had to be removed. Also delivery driver had left it in full view and full sun on a very hot day.
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