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PlantScraper Reviews 724

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, such as plant supports, self-watering pots, and various plant mixes. Customers consistently highlight the fast delivery and the careful, secure packaging that ensures items arrive in excellent condition. The customer service is also frequently mentioned as exceptional, with many appreciating the helpful advice, quick responses, and proactive communication regarding orders. However, some people were dissatisfied with certain product aspects, like drippers emptying too quickly or moss poles not meeting expected quality, and a few experienced issues with broken items or missing parts in their orders. There were also occasional complaints about delivery services, including delays or packages being lost, and a desire for more delivery options like express shipping or pick-up points.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, praising the products for their durability,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and efficient... See more

Order

People report positive experiences with the ordering process, often describing it as smooth, hassle-free, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to use, the - cross-border - delivery was very (surprisingly) fast, perfectly packed. I received everything as ordered. I could buy plant supplies which I could not find in my coun... See more

Rated 5 out of 5 stars

I've ordered twice now and have been absolutely thrilled both times. The moss poles are incredibly practical and stay securely in place with the anchors. I would definitely recommend the drippers, as... See more

Rated 5 out of 5 stars

Great shop and great customer service :) whenever I am in doubt, they will give advice or share experiences with different products, like substrates or fertilizers, so I know exactly what works. They... See more

Rated 5 out of 5 stars

Very nice website and kind communication along the delivery status. The package arrived very well. Everything was wrapped in a lot of bubble plastic so everything was secured. It took a bit lon... See more


Company details

  1. Interior Plant Service

Written by the company

💚 We are a small family business offering innovative, aesthetic, and functional indoor plant supplies. Our products include moss poles, clear aroid pots, substrates, fertilizers, trellises, and much more—for sure some items you didn't even know existed! We are your one-stop shop for supplying your indoor jungle.

Masters of Plant Care

Written by the company

Satisfaction Guaranteed
Your happiness is our top priority, this is why many of our customers simply return!
Quality Assurance
We deliver only the finest quality products because you and your plants deserve nothing less than the best.
Rooted Care
Every purchase supports real people, heartfelt passion, and a dream rooted in family. Together, we grow something special.
Customer Support
Need help? Reach out anytime at hello@plantscraper.com or connect with us on Instagram. We’re here for you!

Satisfaction Guaranteed

Excellent reviews, fast shipping & less than 0.5% returns!

PlantScraper, a verified business with a proven record of high customer satisfaction, is dedicated to providing high-quality products and solutions, outstanding service, and a seamless shopping experience.

Contact info

A lot of PlantScraper customers return!

Grow your love towards plants with us!

4.9

Excellent

TrustScore 5 out of 5

724 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best moss poles and accessories on the market

I was looking for a way to make my moss poles more stable and the anchors from PlantScraper are exactly what I needed. If you have existing plastic D-shaped moss poles that are not from this company, you can still fit them into the anchor although it will take some wrestling haha. But I decided to buy also the moss poles from PlantScraper anyway so I can gradually transfer all my plants on them, which shouldn't be too hard to do considering there's several widths/closures you can choose! The one thing I would change is the length/height - I think L moss poles could easily be 60cm and XL ones could be 80/90cm.

Honestly I am impressed with this brand's engineering of moss poles - the European market doesn't offer anything aside from super basic D-shaped moss poles, overpriced 3D-printed poles or DIY. The fact that this company (based in my home country, no less) offers anchors, adjustable and stackable moss poles, self watering moss poles and more is amazing and I'm really glad I found out about them.

8 August 2025
Unprompted review
PlantScraper logo

Reply from PlantScraper

Hi Bari,
I don’t usually have the time to personally reply to reviews, but I really wanted to thank you for this one. I truly appreciate your kind words. Every week, I pick two reviews to share with my team for inspiration, and yours will definitely be one of them 😍
Take care, and enjoy your plants!
Martí – Owner

Rated 5 out of 5 stars

Great shop and great customer service…

Great shop and great customer service :) whenever I am in doubt, they will give advice or share experiences with different products, like substrates or fertilizers, so I know exactly what works. They also have many choices in pots etc which I love.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery and perfect self-watering pots. I have been looking for affordable self-watering pots for a while now and repotted the majority of my plants. It makes maintenance so much easier!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Best plant supply shop!

I already have ordered several times here. They have the best plant supplies. Pots and substrates are amazing. My plants love them.
I recently had an issue with one order with an article shipped in the wrong size. Customer service reacted fast and solved the issue amazingly.
Will definitely order again.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Good quality products

My experience ordering with Plantscraper was excellent from start to finish. The website was easy to navigate, and the entire process was smooth. The products are of great quality, and I really appreciated the detailed tracking updates throughout—everything arrived just as expected.

1 July 2025
Rated 5 out of 5 stars

Nice quality

I was very positively surprised by the quality of the products – they are truly sturdy and well-made. I'm really satisfied with my purchase and will definitely order again.

30 June 2025
Rated 5 out of 5 stars

Always satisfied

I have bought different products by plantscraper many times and I’m completely satisfied with both the customer service and the products. My plants love the moss poles, trellises and so on too 😊

12 July 2025
Unprompted review

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