Friendly service
Friendly service! Beautiful nursery and the best coffee shop experience 🫶👌
Ferreira's from Douglas Northern Cape
31 August 2024
Unprompted review
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Company details
Written by the company
Plants-Pro.com : le site spécialisé dans la vente de plants, bulbes et graines biologiques aux professionnels et aux particuliers.
Contact info
5 rue Bernard Palissy, 25000, Besancon, France
- 0370889850
- plants-pro@plants-pro.com
- plants-pro.com
2.5
Poor
44 reviews
Hasn’t replied to negative reviews
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Unreliable
Unreliable. The order arrived 3 weeks late and the seedlings weren't in good shape at all. I would definitely disrecommend any professionnal market gardener to work with Plants Pro. Above all, the customer service is anonymous and unhelpful.
1 July 2024
Unprompted review
Reply from Plants-Pro
Hello Mr Bourdenet,
Following your complaint,
We offered to refund your entire order despite your recovery rate, you declined.
We therefore offered you, in addition to the total refund, a complete reshipment of your order, you again refused this proposal.
We have therefore issued a refund which covers 80% of your order. Today we are trying to contact you, but you are not responding at all.
If you wish to handle your dispute, please contact us on the following number: 03 70 88 98 50
The Plants-Pro team wishes you a good day.
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