I ordered a 35-ml CBD bottle from plantofremedy.com on May 23rd, but I received a 10-ml bottle instead. So I paid for a 35-ml bottle but only got 10 ml. I complained to the company, which asked me to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service does not get any better than this. Very easy and clear purchasing process and very fast delivery. From Portugal to Spain in 2 days! I have made at least a dozen purchases and t... See more
The product is fantastic but so difficult to order if you live in the UK. You have to do a bank transfer to pay before the order is realised. I don't have a problem with paying in advance but even... See more
I recently placed an order with Plant of Remedy, and I am absolutely thrilled with the entire experience! From start to finish, everything was seamless and exceeded my expectations. What im... See more
Company details
Written by the company
Marca Fabricante de Todo tipo de productos derivados del cannabis. Cannabinoiding People Since 2010 Aceites CBD, Cosmética con CBD, artículos para el fumador, Flores CBD Productos CBG Brand Manufacturer of All kinds of cannabis-based products Cannabinoiding People Since 2010 CBD oils, CBD Cosmetics, Smoker's articles, CBD flowers CBG Products
Contact info
Spain
- plantofremedy.com
4.0
Great
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam site
I ordered a 35-ml CBD bottle from plantofremedy.com on May 23rd, but I received a 10-ml bottle instead. So I paid for a 35-ml bottle but only got 10 ml. I complained to the company, which asked me to pay again to receive a 35 ml bottle, without refunding my initial payment. I refused to pay again for fear that they wouldn’t send anything and because they hadn’t refunded me. Since then, despite my repeated requests for a refund, the company has stopped responding. I am forced to file a complaint with the authorities. Plantofremedy.com did not offer me the option to leave a review, I have to do it myself. Don't buy anything at plantofremedy.com
23 May 2026
Unprompted review
Rude and slow response
We tried to order some cbd oil as per advised by the doctor who recommended this site/company. Ordering was not straightforward as it never seemed to load to the checkout/payment page. Eventually we had a response on the 'messages' board saying it was a bug that was now resolved.
After ordering, payment link was sent and delivery notification received, prompt and seemed like any other online transaction. After 9 days of waiting we then received a notification from UPS that our order could not be delivered.
Barcelona to UK does not seem like an impossible task and we would not have purchased from here if it was going to be held up during transit.
We then contacted the company requesting a refund. We were not contacted until 6 days later, where they said they would need to get in touch with the courier first before confirming the refund.
We then contacted to ask for an update and received an incredibly rude response back.
"what update ? we done our part and refunded you money we cant do nothing more than that ! good bye"
From the 2nd February when submitting the initial order to 20th February, just trying to confirm whether our request for a refund would go ahead, it has been terrible. The customer service was disappointing.
20 February 2026
Unprompted review
Customer service does not get any better!
Customer service does not get any better than this.
Very easy and clear purchasing process and very fast delivery.
From Portugal to Spain in 2 days!
I have made at least a dozen purchases and they have been absolutely flawless each time.
Delivering what was promised + a gift!
Highly recommend Plant of Remedy!
Couldn't recommend more.
15 September 2025
Everything is fine
Everything is fine. But have bugs in emails. Support specialist is rude.
15 June 2025
Great company
Great company! Fast delivered to the Netherlands and very kind en helpful customer service!
9 June 2025
Thank You
I recently placed an order with Plant of Remedy, and I am absolutely thrilled with the entire experience! From start to finish, everything was seamless and exceeded my expectations.
What impressed me the most was the incredible speed of processing and delivery. I ordered from Bulgaria, and my package arrived from Spain in record time. I couldn’t believe how quickly it got here! The efficiency of their shipping process is truly outstanding.
Everything was well-packaged and exactly as described on their website. It’s clear that Plant of Remedy prioritizes customer satisfaction and delivers top-notch products.
If you’re looking for a reliable, fast, and trustworthy herbal remedy provider, look no further than Plant of Remedy. I will definitely be a returning customer and highly recommend them to anyone!
Thank you, Plant of Remedy, for such a fantastic experience! 🌿✨
21 January 2025
Unprompted review
El pagar mediante bizum intransferible…
El pagar mediante bizum intransferible bancaria no es muy fiable
Por lo tanto, no hago el pedido
4 December 2024
Very fast delivery 👍
3 September 2024
Perfect and fast.
4 July 2024
Super quick response to an order
10 June 2024
The product is fantastic but so…
The product is fantastic but so difficult to order if you live in the UK. You have to do a bank transfer to pay before the order is realised. I don't have a problem with paying in advance but even with a Euro bank account it is taking me hours as first they have given me an incomplete IBAN number.
Still hoping to get my order actioned soon.
2 February 2024
Good communication
My order got lost but everything was resolved fast through whatsapp, even during the weekend.
8 December 2023
Reply from Plantofremedy
Hello,
If we just checked and there was an error when receiving your payment, the error was ours.
And we have agreed on a beneficial solution for you. We hope that the product and the agreed solution arrive to you.
We always try to ship quickly and give the best possible service,
but we can also fail,
I hope you understand and continue enjoying our products.
a big greeting
Customer Service Team
PLANTOFREMEDY
Reliable and cheap seller
Reliable and cheap seller, delivery is very fast, about 4 days to The Netherlands.
19 October 2023
Reply from Plantofremedy
Thank you for sharing your experience with us.
Reply from Plantofremedy
Thank you for sharing your experience with us.
It was an excellent experience
It was an excellent experience. Delivery to Portugal was almost a day away . I also received another oil as a gift .Thank you Plantofremedy.
21 March 2023
The delivery was fast and efficient+…
The delivery was fast and efficient+ customer support is very responsive.
6 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.