Planmyservice Reviews 

Took out a service plan after buying a ex demo MG, the garage I purchased the car from have since closed this branch, although they do have other branches around the country. Now it is time to service my car, it seems the funds prior to the takeover have been transferred to the new company. Any further payments hav3 gone to the previous company, who I cannot get any reply from. Dont use, they are not trustworthy

I was sent an invitation for a 5 year service and MOT plan on my 3 year old car. I had to enter my reg and mileage and the plan was set up with my local Hyundai centre. All easy and going well so far. When I took my car in for my service I was told by HYUNDAI. That it was totally the wrong plan. The plan sold was presuming my car was brand new! Despite me giving them my registration number!! This meant I owed them £580 as this was its 4 year service not its first year! Their error but no contact number/ unable to talk to anyone. Contract therefore cancelled- thankfully Hyundai waved the cancellation fee!

this busines is taking money from my bank account but there is no indication what its for. I did sign up fro nissan service plan but who is plan my service?

Tried several times to book in but always arrived at a blank white screen.
Therefor the service is not user friendly and a total waste of both my and the service agents time and money.

I took out a service plan over 5 years via my main dealership. Budget and plan ahead. It has come to the end of the plan's contract and the final major service, guess what, my dealership has told me that allegedly the money isn't in the fund to pay for it! The work needs doing and has to be paid for and I'm now faced with a large bill for work I was told was covered in the plan and the payments made over the time it has run. Steer clear!

Received multiple email and text message links to check-in for Renault Romford when I booked my car in for servicing. When entering my details it never works!
Rubbish...

I have a BMW (Motorcycle) an R 1250 RT LE on a ‘21 plate. I bought it second hand (due to new bike supply issues in 2022) locally. BMW have a service plan, but due to the mileage I do, it wasn’t suitable. The BMW dealer in Preston (about 180 miles from me) offered the Plan My Service for 20k miles per year over 3 years. I pay £78 a month which sounds a lot, but bikes need serving every 6k miles. The minimum is £250, the large service is close to £500, so that’s around £1k per year of servicing (2 minors and 1 major) for an annual total of £976 (clearly the actual cost).

I have had one service complete with no hassle. BOWKER BMW Motorrad were brilliant and I have had no issues with PMS LLP. I didn’t hit my total miles for this year due to unforeseen circumstances. I’ll only cover half the distance this year. However, I’m happy to be able to spread the cost and have had no issues. It could well be the dealer, rather than PMS company, or others may have just been unlucky. Yes, it’s a drag for me to travel 360 miles round trip, but they’re near the Lake District so there’s stuff to do!

Completely broken!

I have tried several times over the past three days to complete the online check-in for my car service. Every attempt has failed with a blank white screen.

I have tried multiple browsers and devices just to be sure, and still no luck.

Doesn't work .... me thinks they need a fix somewhere (sent from Parks UK)

I had booked a service directly with Hutchings Hyundai Swansea and, three days before the service was due, received an e-mail asking me to confirm that it was still required. I was to do this using a provided link to Planmyservice. The link didn't work. Two days before the service was due I received a reminder from Hutchings requesting I confirm my booking, again using a provided link to Planmyservice. Again the link didn't work.

Interestingly, even the links to planmyservice.com provided on Trustpilot do not work!!

Have been paying a monthly sum for about three years now and all the mots and servicing have gone through without any problems. I have a Citroen C3 and my local dealer collects the car and drops it back complete with a wash and vacuum. My dealer is LMC Bordon a Citroen dealer and a good company to deal with.

Platinum Skoda Bath use this company, providing a 'service' where you have to 'check-in' to goto an already pre-agreed appointment with the dealership. Why on earth would I want to be bombarded (2 emails and 2 texts already), to 'check-in' online for something I have already agreed with the dealership?!? The information on the check-in was all wrong, and it's wants to to e sign to all the stuff it's listed out, which had no bearing to the work I had already asked the dealership to do. The it trys to sell you lots of other services. Utter waste of time, forced me to email the dealership to confirm what I actually wanted doing. Terrible customer experience with this pointless service provided by a company I did not agree Skoda Bath could give my details to, breaching my rights under data protection legislation. As a result I will never use Platinum Skoda Bath again.