PlanetSpark 

Thank you for addressing the issue. After a few discussions, they agreed to refund the amount, and the Planet team has successfully resolved the concern

As per company guidelines we have the chance to cancel the enrollment before five classes and when we requested for the cancellation of our kid's enrollment just after 2 classes they started ignoring our calls. There's no response to the mail, nor sms nor whatsapp message. I tried contacting the teacher and she said that she's been laid off a week before and that she hasn't received her payment too. Looks like it's an online fraudulent service since they don't respond to any of your texts or requests or tickets.
We have raised a ticket and yet they say the back end team will get in touch with you, and that's it. You will not hear anything back again.

Title: Misrepresented Teaching Role, Unpaid Training, Turned into Cold Calling Sales

Review:
I joined this edtech platform after being hired for an online tutor role, based on my teaching experience. During the hiring and onboarding process, I was clearly informed that my responsibilities would be limited to teaching and coordinating demo class timings with interested parents.
However, after completing multiple days of unpaid training, it became evident that the actual role was cold calling and sales-oriented lead conversion, where I was expected to call random leads and convince them to book demo classes. This critical detail was never disclosed at any stage prior to or during onboarding.
Had the true nature of the role been communicated honestly, I would not have agreed to unpaid training or proceeded with the onboarding. Unfortunately, none of the individuals involved in recruitment or training clarified the actual job responsibilities, resulting in a complete mismatch between what was promised and what was delivered.
This experience reflects poor transparency and misleading recruitment practices, particularly concerning for educators who invest time based on role clarity. I am still awaiting payment for the unpaid training period.
I would strongly advise candidates to seek written clarity on job responsibilities and compensation before joining.

P.S. I received a callback from one of their team members stating that the payment would be processed today. However, I have not yet received any written acknowledgement confirming the same. I will keep updating as and when there is further progress.

UPDATE : Again a false promise, did not receive anything till now

Another UPDATE : Finally they have come around to confirm that a payment will be processed and have sent an email confirmation of the same. However will give the final update once due payment is received.

Another update:

They have asked me to change the review to 3 stars after which they will initiate the payment. The payment will take 10 to 15 days to process. Will update shortly.

I am writing the follow up review as you can find me as Parent of BG.

They are useless and worthless people in the world please read below step by step.

They will contact you first
They arrange the demo
At the end of the demo they explain you how they works it takes an hour or so

Then they put you on their direct debit system or full pay then their job done.

You won't get lessons in your time zone.
They say they won't change time zone.
They say they can't refund
They say they are busy and will call back but you won't get any calls.

Please please don't just pay and land yourself in this scam.

This is a fake company totally bad. when paying they said they have classes for all time zones but now when I enrolled I see classes at 5 AM and 6 AM PST timezone. for both math and english I do not see the classes. the 1:1 are in good timings but the remainign group classes are not in good timings. also 1/3rd of the classes are robo based and they are no instructors. How come they have just 2 classes supporting PST? customer support is also not helping to add classes

Do not trust.. These team will follow-up till you make payment.. After payment these guys will not respond for your calls and will not follow their commitments. DO NOT FALl INTO TRAP by seeing their advertisement. A teacher will assigned without knowing their commitments..

I’m writing this review after closely seeing a friend’s experience with PlanetSpark.

The program was paid for via Debit Card EMI, but before any class started, a cancellation was requested as the child was not interested. At that stage, no enrollment was created, no dashboard was available, no teacher was assigned, and no class was attended.

Despite this, the family was repeatedly informed (mostly over phone calls) that cancellation would be possible only after attending at least one class, a condition that was never shared in writing during enrollment or payment.

The teaching platform itself may work well for some children, but the cancellation process before service commencement was confusing and stressful. I feel parents should be very careful before committing to long-term EMI plans and should insist on clear, written cancellation terms upfront.

Sharing this for parent awareness so others can make an informed decision.

I’m sharing this to help other parents make a cautious decision.

A friend’s child was enrolled in an online education program with PlanetSpark using Debit Card EMI. Before any class started — no enrollment, no dashboard, no teacher assigned — they requested a cancellation.

Despite this, the company repeatedly insisted that the cancellation could only be processed after attending at least one class, which was never explained in writing at the time of payment. This made the refund process unnecessarily complicated.

The platform itself may have value, but parents should be careful with long-term EMI plans and ensure cancellation/refund terms are clearly shared in writing before committing.

I am sharing details based on a real experience I closely observed involving PlanetSpark.

The course was paid for via Debit Card EMI. Before any service began, a cancellation request was raised. At that time:
• No enrollment was created
• No student dashboard was provided
• No teacher was assigned
• No class or demo session was attended

Despite this, the company insisted that at least one “demonstration/observation class” must be attended before cancellation could be processed. This requirement was not disclosed in writing at the time of purchase.

My review is intended to inform other parents about the cancellation experience prior to service commencement, so they can make informed decisions before committing to long-term EMI plans.

This review reflects genuine events and has been written in good faith.

PlanetSpark is one of the best learning and teaching platform which provides an excellent platform to nurture communication skills. The sessions are interactive, impactful, and thoughtfully designed. It's rewarding to see students become confident public speakers and creative thinkers.

I am a teaching expert at planet spark. My experience on the planet spark is very interesting. The portal is well designed in an effective on the go way so we can handle the portal from anywhere. It's too easy for us and the parents to get connected with each other. Also the earnings sources are so many in their portal not only from the teaching but apart from it I can earn daily incentives and a huge amount of money in a month.
If there will be some technical issues facing in the classroom well trained experts or live troubleshooters are there for solving the problem. Overall it's a good company for learn and grow. Work culture is fantastic.
Earn and have fun along with.

Cons: Till yet I have not faced any kind of problem here. It's good company for keeping yourselves busy and paid for that.
Just a thing the classroom activities and connectivity can be enhanced for much better experience for the students and teachers both.
Apart everything is excellent here .

A platform to learn communication skills

It's a great platform for kids, working professionals and home makers to brush up their communication skills and be a confident public speaker.

The company is fine and with decent payout for wfh teachers . although it can be better with their customer support and i was lucky to get a good manager Geetika . i can ask her any query and everything.

The ₹5,000 registration fee has now been refunded after follow-up.
Initial experience involved strong pressure to enroll in a long-term package and EMI, and there was a delay in response regarding the refund.
While the refund was eventually processed, I suggest parents clearly understand payment and refund terms before enrolling.

As their services price is very high . After enrolment they are giving proper attention to child.

We enrolled our child with PlanetSpark after a very persuasive sales call and opted for a long-term package. However, before any class started, we realised the program duration (200 classes) was not suitable for our child’s interest or current requirement.

The main issue is cancellation. Even though no enrollment was created, no dashboard existed, no teacher was assigned, and no class was attended, the team kept insisting that we must first create an enrollment, attend at least one “observation class”, and then raise cancellation from the dashboard.

This felt unreasonable, as it would mean starting a service just to be able to cancel it. There is no clear written policy shared that says attending a class is mandatory for cancellation.

The teaching platform may be useful for some children, but parents should be very careful before committing to long-term EMI plans. My experience suggests that while sales communication is very proactive, cancellation before service commencement is unnecessarily complicated.

I recommend parents start with a very small package, clearly understand refund terms in writing, and avoid long commitments upfront.

Additional info:
The course fee was ₹75,000, pushed through a high-pressure sales call. The sales representative (Eeshan) repeatedly insisted on immediate payment, despite my request to first receive a written quote and take 1–2 days to review the program and EMI terms.

I was not given adequate time to understand the EMI terms and conditions, cancellation process, or refund policy before payment. The focus was solely on completing the transaction, not on suitability for the child or transparency of terms.

Only after payment did we fully realise the long-term commitment (200 classes) and the complex cancellation conditions, which were not clearly explained upfront.

This experience felt sales-driven rather than customer-centric, especially considering the high amount involved and that the program had not even started.

I strongly advise against trusting this company. Once the fee is collected, their true conduct becomes evident. Reaching them afterward is unnecessarily difficult and burdened with excessive procedures. Customers are required to raise a support ticket and then wait indefinitely, entirely at the company’s convenience, with no assurance of timely or meaningful assistance.

Learning system is best

It is a good platform for improving English communication and confidence. The classes are interactive and the teachers are supportive. It is a good tool for fixing your child's confidence level.

Enrolled for a demo class in this company, but decided against it after reading some honest reviews. However even after I messaged them, still receiving non-stop calls from different numbers, as mentioned previously by another comment here. No respect for people's privacy.