Planet Finance Reviews 66

Even though this isn't my first mortgage and I've always done it myself, using Planet Finance was the best decision. The process was incredibly easy, straightforward, and swift. Jo and her team secured a great deal for me and had it set up in no time. They also kept me updated at every stage. I cannot fault this professional team. Well done, Jo and her team!

This is the second time we've used Planet Finance, firstly to buy our first home and this time for our remortgage. Jo and the team have been fantastic, keeping us regularly updated and answering any and all queries regardless of how trivial - they couldn't do enough to help! We've also recommended them to numerous family and friends, who have all reported receiving the same level of service. We'll continue to use Planet Finance every time.

Thank you so much Liv (and Jo) for being so patient and helpful from the very beginning.

As a first time buyer, no question or worry was too much. They knew exactly what I was looking for and were there every step of the way to help in any way they could.

I'd absolutely recommend them to anyone in need of mortgage advice and help finding the best offer. If I could give more than 5 stars I absolutely would.

Can’t thank Jo and her team enough for all there hard work on what proved to be a really difficult Mortage but from day one she promised she’d get it over the line and did she overcame every single obstacle for us and trust me there was MANY but she was there with answers every step of the way and now I have my keys so thank you Jo and her team I highly highly recommend them and will be definitely using them on my next proper 👌🏾

Very helpful, quick and efficient.

I would like to thank Olivia so much for how hard she has worked to complete everything for me. Nothing at all was too much bother and answered every question I had along the way. I have used Planet finance for 8 years now and I can't recommend them highly enough. Olivia is amazing at her job and a credit to this amazing company.

Wow, Planer Finance are absolutely amazing! I have used other companies before but the service hasn’t been anywhere close to Planet. They answer calls, texts and emails! They deal with any problems you may have with paperwork! They will change the product at anytime through the process if needed…which I did twice. I have recommended them to all my family and friends who love them too. Thanks for everything Jo and Euan!!!

Olivia & Jo are the dream team! I have had the two lady’s deal with my first mortgage & re mortgage. They go above and beyond to help you get the best deal whatever your circumstances are. I would highly recommend. Thank you ladies

I could not recommend Jo, Olivia, and the team at Planet Finance enough. Jo was on hand 24/7 to assist with the many questions I had as a first time buyer, ensuring what would otherwise have been a very stressful and confusing transaction, was instead seamless and transparent. I have already handed their contact details to many of my friends and family looking for mortgage brokers, and will continue to do so. 10/10 experience, thank you Jo!

After several years of trying, it was Planet finance that finally got me passed and completed on my new mortgage. Jo and Olivia have been amazing, going above and beyond for me. A big thank you to you both. Olivia was constantly working on my case and keeping me updated. Not only sorted my mortgage but also great life and critical illness cover. Couldn’t recommend them more. Thank you.

Jo and olivia at Planet Finance were brilliant from start to finish. This is the second time we have used them and nothing is ever too much. Every question was always answered perfectly. Thank you so much for your time and patience. Xx

Huge Thank you to Olivia! From start to finish she made sure the process was plain sailing and stress free. Always on hand to answer any queries and went above and beyond throughout, with regular updates and chasing solicitors.

Extremely helpful, knowledgeable, professional and friendly.

Highly recommend! Thank you again 😊

I was looked after throughout the whole process of my mortgage, from start to finish they went above and beyond.
Will be using again
Highly recommended

Liv and Jo are experts in their field.
They were so friendly and polite throughout the process and got me the best possible rate that was available on the market. They explained everything so clearly to me and helped me through each part. I would particularly recommend them if you are self employed like myself as some mortgage advisors can be funny about this unlike Jo and Liv who were so supportive. If I ever needed another mortgage I would only ever use this company. I would rate the service I received 10/10.

Whole process was perfect. Couldn't fault anything

The most reliable and trustworthy Firm
Big thanks to jo and Olivia
When ever I rang or text ,the maximum time for response was 5 minutes.
They have A remarkable skill on them job fantastic costumer service and the good things is the time is important for them and respect your requested.

Well, I have to say that the whole team at Planet Finance acted professional and promptly with my complicated bridging loan, My contact there was Joanne who totally deserved the 5 start rating that I applied.

Hence It will be my pleasure to recommend this company and use their superb service again !!

We received a quote from someone for second charge which seemed very high. I messaged planet finance to check what they could do. They agreed it seemed too high!!
Took three/four weeks from initial message to completion. Only delay was the valuation. Which was not planet finance’s fault. They went above and beyond for us and we are now saving £400+ a month. They work so hard to find the best deal and on your side for any query or dispute you may have. Cannot recommend anyone else to look after our finances. ;) great job and thank you so much Jo and team!
Mr&Mrs B

Super quick and professional throughout, highly recommended. We managed to complete in 7 weeks and couldn't have done it without Jo and her team.

The level of service we received off planet finance was outstanding, nothing was ever to much trouble. We would highly recommended this company to everybody. Thanks again for your patience and hard work in getting our dream home over the line.