Plaid Reviews 184

For the last 3 years I've been trying to claim my royalties from SongTradr who make me repeat the same Plaid verification process every quarter which inevitably fails but each time I notice they squeeze more and more info out of me which is concerning. they made me take a selfie then do different facial expressions...

This review really belongs to IdentityGuard which insists I put all my info into Plaid in order to get them to monitor my account. There is not even an option for me to put in my data myself. I am glad I came here because I have not done anything yet with them. Was thinking I could just use them and dispense with IdentityGuard. Going to ditch them both. Thanks to the other reviewers!

Dangerous and Invasive

My college-age son's landlord wants everyone to use Plaid to pay for rent. I have multiple issues with using Plaid. First they want your login credentials (username and password) for your bank which will give them total access to your account. If Plaid ever gets hacked you have the potential to lose everything in your account. Second, if you accept their terms and conditions you grant them the right to all of the information related to your account: balances, loans, payments to other parties, etc. Plaid is a total invasion of privacy and dangerous to your bank account's security. I will never use Plaid.

If you still have to put in account and routing number, how is it superior to an ACH transaction? Just another scam.

Practically never works, almost never accepts my bank which is a pretty well known bank. They just suck, i don’t know why everyone started using them

This service is a complete piece of trash that never works. Basically you give them thier data for convenience of linking your bank account but it NEVER works. Another trash tech company.

Impossible to link your bank account to almost any crypto exchange. I don't know what Plaid is selling to crypto exchanges but this app is complete garbage. The help desk for Plaid is terrible because they will put the fault on the exchange for not being able to properly implement their solution which is trash

Sleezy company -- way too much personal data.
I tried using them to verify a bank account, it didn't work, but yet I'd given them a pile of very sensitive information. I tried to get in touch with them to have them remove my data (Which they say they'll do, and which California Privacy act requires them to do...)... But it's impossible to get anybody on the phone. The agents over email wanted to collect MORE personal information to "find my record". I gave them my email, phone number, and name - that should be plenty. I find it very sleezy that they're trying to collect even more sensitive data. I will never ever try using plaid again. For future readers - you can almost always skip past the plaid option, and enter your ACH details the old fashioned way with a routing number and account number. It takes a few more days, but that's worthwhile to me.

Has anyone experienced check fraud on their bank account after setting up with PLAID?

finnicky app, pretty explanatory

Absolutely the worst. Anytime I’ve tried to use it to log in with my bank info it says it’s wrong. But I know it’s right.

T. ROWE PRICE will only let you transfer $$ to your bank using Plaid. Worst piece of software I have ever attempted to use. It fails EVERY time I initiate a transfer. I don't understand how this software can survive when there are plenty of apps that can accomplish this easily. And T. Rowe Price gives you no option to use anything else!

Soon as I connect my bank account to PLAID by loging in using my username and password to connect the third party which is PLAID with my bank account" easily" I'm unable to access my email address already and it always says error everytime i login. Unable to complete also my financial info input to the marketplace it just closed without me doing it.

I refuse to provide a third party with my credit union's log in. If you have cash app type "cash app" in the search bar, versus the name of your bank. Afterwards, you'll be provided with an option to "manually" type in your routing and account number to utilize the one time no fee bank transfer. It works perfect!

I am trying to SIMPLY link a Wells Fargo account. After taking selfies and doing all sorts of other nonsense, it says that Plaid can't connect to my Wells Fargo account even though all the permissions are enabled. What a waste of time this has been

Zero stars. Plaid is a clunky robotic platform that ultimately doesn’t work. It never communicates when you have entered bank info, instead continuously giving error messages, leading you to re-enter information. It totally sucks. Do NOT use.

Just make a way to push money without this over-engineered piece of garbage

Although the integration of connecting accounts is usually seamless - which is beneficial, their technology leads to cancel transactions resulting in a false flag insufficient funds when the consumer does have the funds available.

When conducting transactions through the STASH Investment app, plaid will incorrectly report insufficient funds with your connected and Link Bank resulting in multiple canceled transactions, which results in a loss of effort and money. I wrote to Plaid to complain of this issue when I discovered after frequent communications between my bank and stash that the real problem lied with the intermediary which is PLAID. I then submitted a Better Business Bureau complaint. My complaint was responded to and my issue was investigated but the company doubled down and responded as if they're in denial, blaming me, the consumer that it was my responsibility to check that I had sufficient funds in my bank... What a joke, and what an insult. It's a shame that we can't choose to opt out of using plaid when it comes to financial institutions. Yes, it is convenient, and that's why I'm not giving it one star. However, when you lose out on time, effort and their technology interferes with your money, becomes on the verge of infuriating. Plaid already had to settle a large class action lawsuit last year for security breaches. Now, they face the wrists of another potential class suit due to canceled transactions. They better get on the ball.

When using Nerd Wallet APP. In order to connect to your accounts you need to go through plaid 3/4 of the Accounts plaid doesn’t have access to connecting, and the few that are constantly become disconnected and you have to re-link them all over again why financial institutions are using plaid makes no sense it’s horrific.

cancelled my bank after using for more than a year. left me without a funding option. no way to contact or get help of any kind. worst company ever!