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Place Pilot Reviews 

2
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TrustScore 4 out of 5

3.8

Software Company
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Company details

  1. Software Company

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Place Pilot is a web based tool for hosts of vacation rentals or for boutique hotels looking to provide digital guidebooks for their guests. A digital guidebook is an interactive web resource that organises all the information the hosts provide to guests, starting from check in details to local recommendations. The platform allows hosts to create guidebooks and share them in a secure way through a shareable link or QR code. The guidebooks are mobile friendly and do not require an app download as they are accessible from the browser.

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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

All reviews

(2)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A thoughtful site that keeps getting better

The platform is really easy to use from the start and it feels intuitive and familiar. Over time, they added new features like Digital Guidebooks. They are pretty nice as they have a few themes easy to customize.
I really appreciate how considerate the platform is, for example with the dedicated section for unsafe areas.

As for improvements, a duplicate button for guidebooks and a more visible delete option would make the experience even smoother.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Responsive and customizable

I very much liked the responsiveness of the app. On top of that, I found the customizability very useful as I was able to configure the layout with a high flexibility. I have identified a small issue with the app, but the support was excellent.

10 December 2025
Unprompted review

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