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PKMBuy Reviews 6,201

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TrustScore 5 out of 5

5.0

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 3,580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also mentioned an instance where an agreement to resupply items was not fulfilled, leading to dissatisfaction.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, easy, and... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m leaving five stars because they came through on the purchase. I spoke with an Ada and Ella in the support chat and they both respectively answered my concerns. Ella answered my questions before bu... See more

Rated 5 out of 5 stars

Lena was amazing. Super quick and supportive. I highly recommend not only PKMBuy, but Lena in particular. Thank you sooo much Lena 😊

Rated 5 out of 5 stars

My experience with Ella was amazing. Quick response and helpful. Haven’t been disappointed and ordered with this service a lot. 10/10 customer service

Rated 5 out of 5 stars

Wonka was great to work with receiving my purchase, their support team for communication was top notch as well. 100% making another purchase in the future and future buyers should too.

Company details

  1. Gaming service Provider
  2. Internet Marketing Service

Written by the company

Dedicated to Pokemon Trading, we provide pokemon, held items, and custom pokemon and serve every customer with fast and safe shopping experiences.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I began searching for pokemon trades…

I began searching for pokemon trades online for custom legal pokemon. I stumbled upon this and the ease of access blew me away. I spent an hour picking out and customizing every aspect of my favorite pokemon, then within under 5 minutes of paying Lena was online and helping me through trading. I did 20+ trades and it was easy and exactly what I wanted. Thank you Lena!!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, super fast and very reliable,
I got helped by Lena in the live chat, very helpful! Super fast I highly Recommend

Pokemon Brilliant Diamond

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with customer…

I had a great experience with customer service. Ada was very helpful and always assisted me whenever I had an issue. She was patient, responsive, and made sure everything was resolved properly. I really appreciate her support throughout the whole process. Thank you, Ada!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Ella

Ella, your customer service rep, was very helpful and accomidating. I was unable to get an item off the list i paid for, and they comidated me by allowing me to get a different item of equal value.

26 March 2026
Unprompted review

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