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See what reviewers are saying

Rated 4 out of 5 stars

Been wanting these travis x frags for a long time. But I definitely was not 2k for them. Quality is great. Sure u can tell they may be "fake" if u know what to look for. But I could care less. I love... See more

Rated 5 out of 5 stars

I specifically wore them for a while before commenting. Because of my job I need to walk a lot every day, I bought these shoes for 4 months, I wear them every day, washed them several times, but they... See more

Rated 3 out of 5 stars

The price point was cheap and they originally quoted me a 2 week shipping window. At one point it said order completed but shoe’s hasn’t shipped yet but it was before estimated arrival so I waited. Su... See more

Rated 1 out of 5 stars

I am a repeat customer. Air Jordans retro 4 that I received did not match photo from company website. Emailed 7/31asking for return address. ALICE responded on 8/01 asking questions but no address w... See more

Company replied

Company details

  1. Shopping Mall

Written by the company

We are PK-Kicks, A professionalimport&export ECommerce store, a reliable supplier that focus onproviding our customers of finest-QualitySneakers&Footwear, that are produced by the ourExcellent-Skills manufacture.We send outthousands of shoes items every day to customersall over the world.


Contact info

3.2

Average

TrustScore 3 out of 5

54 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Do not order from them

I ordered these shoes nearly a month ago and haven’t received it and not getting any proper answer from them. The last email exchange, they asked me to go a pick it up myself from a carrier that there is no detail from it!
I don’t know if they are actually a company and exist or not??
I think I lost my money.
DO NOT ORDER FROM THEM

25 April 2024
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the inconvenience caused by your order, which you placed nearly a month ago and have still not received, as well as for the lack of clear communication during this process. I completely understand your disappointment and frustration.
This was a failure on our part, and I am truly sorry for the unnecessary trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, verify your order and shipment, and arrange for delivery or a refund as soon as possible.
To resolve this issue more quickly and smoothly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and to prevent you from experiencing similar issues again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 1 out of 5 stars

DON'T BUY THESE SHOES

DON'T BUY THESE SHOES, everything was good at the beginning I puchased the shoes got them in a timely manner for my grandson for christmas, he wore the shoes twice and the front part of the shoe is coming apart I tried to get a refund in January they were on vacation until March they say they tried to give me a refund but my bank denied it, they basically don't want to return or refund now they have stop responding so my grandson is out of a pair of shoes and I'm out the money

25 November 2023
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the issues you experienced with the shoes you purchased for your grandson, which started coming apart after only two wears, and for the difficulties you encountered during the refund process. I completely understand your disappointment and frustration.
This was a failure on our part, and I am truly sorry for the unnecessary trouble it has caused both you and your grandson.

Please rest assured that I will personally follow up on this matter immediately, verify your order and refund situation, and arrange a refund or replacement as soon as possible.
To resolve this issue more quickly and smoothly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and to prevent you from experiencing similar issues again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 3 out of 5 stars

Perfect!

These sports shoes have a poor shock absorption system, causing discomfort and impact-related issues during high-impact activities.

27 October 2023
Rated 5 out of 5 stars

Great shoe.

Been eyeing these for some time and ordered when they were down to 2 pairs left. Glad I did! They fit well and are definitely authentic. Shipping was super fast

13 October 2023
Rated 5 out of 5 stars

What my son want

These are what my son expected. He has picked up my brother's hobby of collecting shoes. Box was a little rough looking but we new they weren't brand new.

20 October 2023
Rated 5 out of 5 stars

Late delivery

My sneakers were not going to make it on time and I was going out out town. I contacted the seller and they were able to get my sneakers to me on time. The fit was perfect and the sneakers were comfortable. I walked in them all day. Thank you for great customer service.

13 October 2023
Rated 1 out of 5 stars

Ordered shoes but never received.

Ordered shoes but never received.
FOR A CHRISTMAS Present.
Asked support for my money back never heard back from them.. or my money i sent..

26 December 2022
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the inconvenience caused by your Christmas order, which you have not received, and for the lack of response when you requested a refund. I completely understand your disappointment and frustration.
This was a failure on our part, and I am truly sorry for the unnecessary trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, verify your order, and arrange a refund or another appropriate solution as soon as possible.
To resolve this issue more quickly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and to prevent similar issues from happening again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 5 out of 5 stars

GOOD!

Shoes are nice an crisp! Delivery was faster than expected came in the original box an authentic. Will purchase from them again

16 October 2023
Rated 5 out of 5 stars

Very good, but tight!

I specifically wore them for a while before commenting. Because of my job I need to walk a lot every day, I bought these shoes for 4 months, I wear them every day, washed them several times, but they still wear well, which means that his durability is really great! At first when I received them I would find them a little tight but after wearing them for a while they slowly softened and fitted, I have already ordered a second pair and am looking forward to their arrival. I hope this store will be around for a long time and I will be a fan!!!!

8 August 2023
Rated 5 out of 5 stars

Sizes down

The shoes are in beautiful shape and the quality is great. Before buying I read a lot of online suggested size recommendations, also asked the website's customer service, finally received a little big, return too much trouble, I wear thicker socks just fit.

22 July 2023
Rated 5 out of 5 stars

Right slippers for me

I've been wanting to buy Yeezy slippers for a long time but thought the price was too high, the price here is very surprising and the website says you can return them for free. So I finally decided to order and was so happy when I received them, they fit just right and are great!

23 July 2023
Rated 5 out of 5 stars

What you need to

I'm pretty, but when I put these shoes on I realized I'm even prettier. I was worried that these shoes wouldn't make it to my party, but I didn't expect them to arrive sooner than expected, although there were some damages on the outer package when I received them, but there was no problem with the shoes inside, I have a little regret that I can't collect the shoeboxes, but I'm still very satisfied with them!

10 August 2023
Rated 5 out of 5 stars

Súper

My husband loves these shoes and its color. He is very happy with these shoes and they are very comfortable for him to wear at work and easy to clean ......

10 August 2023

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