Pizzazz Retail Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their suitability for gifts and personal use. Many consumers appreciate the competitive pricing and the straightforward, easy ordering process. Reviewers consistently highlight the fast and efficient delivery service, with items arriving promptly and well-packaged. Customers also found the company responsive and accommodating, even when needing to amend orders or resolve issues. This consistent positive experience leads many to express their intention to return for future purchases, reinforcing their trust in the brand.

What people talk about most

Product

People report positive experiences with product quality, often noting items are well-packed and substantial,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that products are well-packed and more... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process.... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be good, super, and great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made a great gift for a dear friend. I couldn’t be happier. They seem happy so I’m happy. The company themselves were incredibly accommodating and helpful. I originally had wrote my address but wanted... See more

Company replied

Rated 5 out of 5 stars

This was the cheapest by far I could find these tins. They arrived so fast and were really carefully packaged to avoid any damage in transit. Really impressed with this company. Will definitely be usi... See more

Company replied

Rated 5 out of 5 stars

Items arrived on time and is perfect conditions. The party girls were very happy with their pencils. Will definitely be ordering again.

Company replied

Rated 5 out of 5 stars

The Welsh red dragon we got our son was exactly as ordered. Shipping time was reasonable given it was shipped from the UK to a small rural community in the US.

Company replied


Company details

  1. Department Store

Written by the company

Pizzazz Retail is your one-stop shop for home, garden, and gift essentials, with our huge range of quality products available to customers both in the UK and internationally. Whether you're looking for power failure night lights for peace of mind, protective gardening gloves so you can prune and pot to your heart's content or microwavable soft toys, slippers and neck wraps to help you feel cosy and calm, Pizzazz Retail has it all! As a small UK independent business we pride ourselves on offering a personal and friendly service with a fantastic range of shipping options, discounts, and product choice We believe in quality and only offer products we feel our customers will love, and if there are ever any problems our lovely customer service team is always on hand to help


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Pizzazz Retail delivers excellent…

Pizzazz Retail delivers excellent quality products with a great sense of style and attention to detail. Their collection is trendy, well-curated, and suitable for different tastes. Customer service is responsive and helpful, making the overall shopping experience smooth and enjoyable. Pricing is fair for the quality provided, and delivery was timely. I would definitely recommend Pizzazz Retail to anyone looking for reliable and stylish retail options.

28 December 2025
Unprompted review
Rated 4 out of 5 stars

Had a problem - They resolved it

18th December 2025 - Had a problem, emailed, their email doesn’t work.

Update 21st December 2025: Pizzazz Retail emailed promptly to investigate and upon providing evidence of the email that was sent, they apologised and provided a range of resolutions which included keeping the (small value) product as well as a refund or resending.

I can only presume that it was lost on the server during the busiest retail week of the year ,

4 December 2025
Pizzazz Retail logo

Reply from Pizzazz Retail

Thank you for your feedback, and we’re sorry to hear you had difficulty getting in touch with us. We have checked our email system and everything appears to be working normally, so we’re unsure what may have caused the issue.

We’ve reached out directly to you via the email we have registered to your order details so we can help resolve this for you as soon as possible. Please feel free to reply to our message or contact us again - we’re here to help and want to make things right.

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