Pizza GoGo Reviews 

366
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported significant delays in order delivery, often waiting over an hour, and noted that their food arrived cold. People also encountered issues with incorrect orders, such as wrong items or missing toppings. Furthermore, some consumers described the food quality as poor, with pizzas being burnt, soggy, or having minimal and unappetizing toppings. Some people were dissatisfied with the staff, citing instances of rudeness and unhelpfulness. A few others also noted concerns about food quality, with reports of ingredients not meeting expectations. Conversely, a small portion of people found the product quality satisfying, describing pizzas as delicious, hot, and well-made with fresh ingredients. Additionally, some reviewers praised specific staff members for excellent service and politeness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the pizzas as amazing,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the food as "amazing,"... See more

Order

Clients share negative opinions on order experiences, with many expressing frustration over incorrect orders,... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising managers and delivery drivers... See more

Service

People report ambiguous experiences with service, with some customers praising the great service, hot and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The pizzas taste good, but the service is very poor. Most of the time, they have delayed service — it usually takes more than an hour after placing an order. On one occasion, it even took 1 hour and 4... See more

Rated 2 out of 5 stars

Good pizza but the delivery driver shouldn’t be working there, first time he came he said it’s his birthday and as I live in a flat can I meet him downstairs which I said no I’m in my pyjamas, he came... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.7

Poor

TrustScore 2.5 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(366)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid Battersea Store

Ordered two extra large pizzas which took nearly 2hours to arrive. Once it did, I received 1 extra large with 1 medium and 1 small. I phoned the store for the staff to be rude and argue it’s the same thing? Not only was it really late the pizza it self looked soggy. They collected the pizza, got a refund and went dominos which was lovely. Do not waste your time

11 April 2025
Unprompted review
Rated 1 out of 5 stars

Pizza gogo— more like pizza NoNo!

Pizza gogo? More like pizza slow slow! Hated it! It was so gross, overpriced, and took forever. The place was stuffy and hot, and instead of making our pizza, the people just stood around talking. DO NOT GO HERE.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Food took over an hour to come and rude service

Food took over an hour to come! And when it did it was stone cold so my husband refused the food when I called the restaurant the man on the phone was nothing but rude! Showed no remorse just argued back! We used to get our pizzas from here all the time and now I will make sure we never order and my friends and family never order form here again! Extremely disappointed with the service

18 April 2025
Unprompted review
Rated 1 out of 5 stars

On the website there is fries shown

On the website there is fries shown, but after i ordered them i got wedges. i rang up as this was not what i ordered and the guy on the phone was very very rude to me and said thats what i ordered but then went on to tell me that they don’t do fries. i also MUST mention the grease coming from that pizza, oh my days it was REVOLTING!!!!

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Customer service needs work.

Looking for a good pizza in the area for a nice dinner for mothers day. Went awfully.
Asked for deep pan, got thin crust.
Called the company and got nothing but passive aggressive anger fired back at us.
Did replace some of the pizza but didn't fancy trying because of the attitude (chance of them doing something to tamper with it because it was obvious they were angry and were trying to prove us wrong and didn't like our response to their slip up.)
Never ordering from here again.
Save your money. Food was awful.

30 March 2025
Unprompted review
Rated 1 out of 5 stars

Ham on pizza was gone off employee rude…

Ham on pizza was gone off employee rude waited over an hour to get the pizza delivered pizza is cold burn and gone off and the staff member had no answers said it look ok to him absolutely disgusting told him to come and pick it up for lunch as it will not be eaten now disgusting behaviour from somebody that works in the food industry. Place should be shut down.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Pizza

Order too regularly from this company in Stevenage. Only pizza place we buy from. Always hot, lots of toppings, order has always been correct, lots of deals to choose from. Order arrives promptly, drivers always polite.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

No beef due to religion but putting beef pepperoni

I am ordering pizzas from Harlow branch and always mentioned no beef due to religion. Today when ordering the pizza I was told their pepperoni is made of beef. Whenever I order they used to tell me their pepperoni is made of turkey. When costumer is asking no beef, why they did not mention about pepperoni. In their menu it is written pepperoni only ( not mention beef or anything). once costumer said no beef, why they did not mention about beef pepperoni. I have been feed beef all these years.
When i raised my concern to their owner, he is saying you should read the menu. No apologise and no accountability.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful…

Have been ordering from the Brentwood Branch for years.
Ordered pizza two weeks ago and it was awful , nothing like we usually got. Thought they had sent the wrong order by mistake. Too tired to send back.
Ordered agsin last night and got the same awful pizzas we got two weeks ago. Much thinner base , awful topping.
Won’t use them again.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

I went to order pizza two guy they were…

I went to order pizza two guy they were there they started to take my order as soon the phone started ringing both of them ignored me and they answered the phone crap, and disgusting service. Definitely I don't recommend anyone to go there again

31 January 2025
Unprompted review
Rated 4 out of 5 stars

Friendly service and food turned up…

Friendly service and food turned up nice and hot and was good tasting food at a good price, took about 45 mins to be delivered but not going to complain when food was hot on delivery and delivered with politeness.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

Having been a regular customer this was the last time.

Manager was rude, and said I couldn’t cancel an order that took nearly 2 hours to arrive.

He said the order had left but somehow it took 35 minutes to cover a 7 minute drive.

And cold when it did turn up.

Manager hung up when I said I would be contacting their head office which I have now done.

I can deal with delays etc, just be honest.

Loyal customer lost

24 January 2025
Unprompted review

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