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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the luxurious feel, softness, and natural appearance of the hair. Many appreciate the ease of styling, the natural-looking lace, and the hair's ability to hold curls beautifully. Reviewers frequently mention the excellent communication, fast shipping, and overall satisfaction with their orders, often expressing intentions to repurchase. However, some customers also noted issues with their orders, specifically regarding incorrect wig sizes and lengths. A few people were dissatisfied with the customer service when attempting to resolve these discrepancies, mentioning difficulties in obtaining refunds or replacements.

What people talk about most

Product

Consumers find the product to be of high quality and are very pleased with their purchases. Many reviewers... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the hair's softness, thickness, and... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction, with some stating... See more

Based on these reviews

Rated 5 out of 5 stars

Let me just say… this hair is EVERYTHING! The bundles are unbelievably thick from weft to ends, full of body, and so soft it feels unreal. No shedding, no tangling just pure luxury. The way this hair... See more

Rated 5 out of 5 stars

Great communication, fast shipping , hair is soft, doesn't have a smell, minimal shedding with the colored hair. The lace is nice and the texture of the hair holds a great curl.

Rated 5 out of 5 stars

I purchased my kinky edge invisible drawstring wigs. The time receive was quick and the price for the hair was good compared to other places. I love my curly kinky and straight kinky it looks so natur... See more

Rated 5 out of 5 stars

I love this 13x6 Full HD Invisible Lace Frontal Wig! The body wave is soft, bouncy, and looks very natural. The pre-plucked hairline makes styling super easy, and the lace melts nicely on my skin. Sh... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

for my first time ordering hair from…

for my first time ordering hair from here, everything was great! the knots bleached really well & the lace was easy to melt . plus the 26inch i ordered really gave 26inches ! definitely would order again

10 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10

The hair is so nice. Pre plucked, pre bleached, and pre cut to perfection. The hair is soft, and overall I am very pleased with my purchase. I just styled it yesterday and I love the outcome!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The wig is absolutely beautiful!

The wig is absolutely beautiful!! Full and luxurious and has the natural textured edges which is a serious game changer!! If you’re still thinking about buying a wig, do it! Shipping was exceptional! Really good company!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase hair from Pizazz!

The wig itself is beautiful, but absolutely the wrong size. I ordered 18 inches and they sent over hair that was 15 inches long. When I tried to show proof of length, customer service did not help, but made excuses for why it was over 2 inches short. To make matters worse, this hair was advertised as only being available in 18 inches or longer, but they later added a 14 inch and 16 inch option only after I complained my 18 inches was not the correct length. Do not ever buy hair from this company. They are dishonest and hope that you do not catch it. Try LuvMe hair instead!

17 March 2026
Unprompted review
Pizazzhair logo

Reply from Pizazzhair

Hello, ma'am, we are so sorry for your unhappiness. Our wig is a layered wig, so it contains some short hair in it to make the wig look more natural and layered. If you do not like it, we accept returns for a refund or exchange. We will try our best to help you solve this problem.

Rated 5 out of 5 stars

I order from this company all the time…

I order from this company all the time and I am always satisfied. My hair always comes no later than 7 days which is fast compared to other companies I’ve shopped with. I ordered a Honey Blonde, 18’, straight unit; I turned it in to a side part shoulder length bob 10/10.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

The wig was beautiful in the beginning

The wig was beautiful in the beginning. I wore it one time and the lace started to bald. I asked the seller to do a refund, if I sent the product back or perhaps just send me a replacement and they basically strung me along until I was outside the refund window. This is not worth it. It’s too expensive to be low quality. I would not recommend this company for hair.

12 January 2026
Unprompted review
Pizazzhair logo

Reply from Pizazzhair

Hello ma'am, we are so sorry for listening to this. What is your order number, please? Our customer service will help you solve this problem.

Rated 5 out of 5 stars

Love Pizazzhair!!!

Pizazz is the best! I will always purchase from this company. Easy to install hair do not shed and it is beautiful I have purchase several wigs from this company 10 out 10!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Hair!!

My wig order from pizazz was amazing! The quality of the hair was great and exactly what was listed in the description. The wig came pre plucked with a thin HD lace that is good for all skin tones. They also have a great variety of wigs to choose from that are good price. I definitely recommend buying!!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

I like the hair a lot

I like the hair a lot! It has good density and the colour was just as I wanted it. I will definitely shop here for future wigs. Also, fast delivery.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

The hair was exactly how I wanted it...I will definitely purchase again and would also recommend them as reliable and convenient. What i also loved was that the seller reached out to me to make sure I got what I ordered..❤️

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, fast shipping , hair is soft, doesn't have a smell, minimal shedding with the colored hair. The lace is nice and the texture of the hair holds a great curl.

8 January 2026
Unprompted review

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