Pixpay Reviews 10,836

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Super application ultra simple d'utilisation à la fois pour les ados et les parents (qui peuvent suivre les dépenses de leurs ados). Bref je recommande !

Company replied

Rated 5 out of 5 stars

Très bonne application, si on pouvait se connecter à l application JOKO serai un plus mais sinon c’est top je suis ravi pour ma fille.

Company replied

Rated 5 out of 5 stars

Au top excellente application je suis ravis et mes filles sont contente de leur carte. Merci à Pixpay.

Company replied

Rated 5 out of 5 stars

Super banque ceka va faire plus d'un an que j'ai une carte pixpay et ça ma apprise a être indépendante financièrement merci beaucoup 😁

Company replied

Company details

  1. Bank

About Pixpay

Written by the company

About us

Pixpay is a debit card and app with unique parental controls for teens aged from 10. It's an easy and fun way to pay allowance and teach your kids good money habits.
Teens can pay everywhere, even online. They also have their app to learn how to manage money.

Our mission

We’re on a mission to help millions of families to be good with money and to enhance their future.

How to order a card

Order your teens' card clicking here: Pixpay.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 76% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Not good card account close

Account close please

19 March 2025
Unprompted review
Pixpay logo

Reply from Pixpay

Hello, if you need to close your Pixpay account, you can do it directly from you Pixpay app. If you have problems to find out where to do it in the app, please contact us at hello@pixpay.fr
Alba

Rated 5 out of 5 stars

Très facile a utiliser !

Très facile a utiliser !
Application parents enfants super pratique !
Je recommande 👍

24 February 2025
Pixpay logo

Reply from Pixpay

Merci pour ce commentaire simple, efficace et bienveillant Anne (tout comme Pixpay 😉)
Marie-Emilie, de l'équipe Pixpay

Rated 1 out of 5 stars

Do a better research then me when getting a credit card for your child!

Signed up 10 days ago. Kids have now the cards, which get refused in many shops or restaurants.
But the biggest problem and worry I have is that I was asked to upload my passport, give private informations, even send in the family book.....very personal documents, they claim that this is a necessary legal procedure. And it is forced, you sign up, sign the contract, pay and after the app doesn't open fully (nowhere a question to cancel if preferred), if you don't load up the documents. I accepted this as I thought this is a proper online bank, but unfortunately afterwards nothings happens, nobody to call, nobody answers emails. Maybe a way to get very personal information and sell them to other companies? No idea, very upset and no idea how to cancel now this contract. Parents, research well before choosing a card for your teen! Not Pixpay!

1 November 2024
Unprompted review
Pixpay logo

Reply from Pixpay

Hello Katharina,

Thank you for sharing your experience, and we are sorry to hear that our service did not meet your expectations. We would like to clarify a few points to reassure you.

The collection of documents such as a passport or family record book is indeed a legal requirement for financial institutions. This is part of the regulations to verify identity and comply with anti-money laundering laws. We understand that this may feel intrusive, but please rest assured that this data is handled securely and is never shared with third parties without your consent.

Regarding payments that do not work, please note that after the 5th consecutive contactless payment, it is necessary to enter the PIN code to complete payments and reactivate contactless functionality. This is a security measure.

Of course, we remain at your disposal if needed.

Have a great day!

Pol

Rated 5 out of 5 stars

super application 🥳

26 September 2024
Pixpay logo

Reply from Pixpay

Merci beaucoup pour ce retour d'expérience Louis ! Nous espérons que votre ado profite des fonctionnalités pédagogiques de son app : le coffre-fort rémunéré, l'épargne automatique, les cagnottes projets, ... 😉

Sol-Iris de l'équipe Pixpay

Rated 5 out of 5 stars

Super pratique

Super pratique

25 September 2024
Pixpay logo

Reply from Pixpay

Merci pour votre retour !
Grâce à l'application Pixpay, vous offrez de l'autonomie à votre ado, mais en toute sécurité. Votre ado apprend à gérer son argent de poche, et vous gardez un oeil sur ses dépenses depuis votre application parent. Rassurant n'est-ce pas ? 😉

Sol-Iris de l'équipe Pixpay

Rated 5 out of 5 stars

L’application est 😎 super cool perso…

L’application est 😎 super cool perso j’ai bien aimer aimé avoir une carte Pixpay

25 September 2024
Pixpay logo

Reply from Pixpay

Merci pour ton retour ! On est ravis de t'avoir accompagné dans ton éducation financière, et on espère que tu as adopté de bonnes habitudes. 😉

Sol-Iris de l'équipe Pixpay

Rated 3 out of 5 stars

E un up intelligence e bellissima ma…

E un up intelligence e bellissima ma cara

18 July 2024
Pixpay logo

Reply from Pixpay

Buongiorno Mara,

Grazie per la tua recensione,

Proponiamo tre piani a seconda delle esigenze: il piano Light a 2,99€ al mese, il piano Smart a 5,99 € e il piano One a 9,99€ al mese. Puoi cambiare piano di abbonamento quando preferisci se credi che il tuo piano attuale non rispecchi più le tue esigenze.

Se hai bisogno di aiuto non esitare a contattarci al nostro indirizzo hello@pixpay.it

Enrico

Rated 5 out of 5 stars

J’aime bcp l’application

J’aime bcp l’application

12 July 2024
Pixpay logo

Reply from Pixpay

Merci beaucoup !

Pixpay est une application facile à prendre en main, et adaptée aux ados. De quoi rendre la gestion de l'argent de poche encore plus accessible 🤗

Sol-Iris de l'équipe Pixpay

Rated 4 out of 5 stars

Simple efficace mais on peut envoyer au…

Simple efficace mais on peut envoyer au minimum 20€ dommage que c’est pas moins

9 July 2024
Pixpay logo

Reply from Pixpay

Merci pour votre retour !
Le minimum de 20€ s'applique uniquement pour le versement sur le compte parent. Vous pouvez verser le montant que vous souhaitez à votre ado 😉

Sol-Iris de l'équipe Pixpay

Rated 5 out of 5 stars

Cette application et rapide et simple à…

Cette application et rapide et simple à utiliser

8 July 2024
Pixpay logo

Reply from Pixpay

Merci Violaine !
Vous avez raison, l'application Pixpay est facile à prendre en main. De quoi simplifier la gestion de l'argent de poche dans les familles 😉

Sol-Iris de l'équipe Pixpay

Rated 5 out of 5 stars

C’est de l’argent facile

C’est de l’argent facile

8 July 2024
Pixpay logo

Reply from Pixpay

Merci pour cet avis ⭐️

Pixpay c'est LA carte de paiement qui rend la gestion de l'argent de poche encore plus accessible pour votre ado.

Sol-Iris de l'équipe Pixpay

Rated 5 out of 5 stars

Pratica efficiente

Pratica efficiente

8 July 2024
Pixpay logo

Reply from Pixpay

Ciao Michela,

Grazie per il tuo feedback! 😊

Siamo felici che tu trovi il nostro servizio pratico ed efficiente. 💪📲

Non esitare a consigliarci ai tuoi amici !

Enrico

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