Pixels Photo Art did an amazing job restoring three treasured photographs of my father. The originals were faded with age, but after restoration and color correction, the images looked incredibly vi... See more
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Had restoration done to an old picture. Pixel Photo Art did a great job of fixing the pictures resolution and the turn around time was speedy.
I have done business with Pixels Photo Art over a dozen times and they never disappoint. I'm continually amazed at how well they can convert an old graney yearbook album photo and turn it into a crisp... See more
It was perfect. Customer service amazing my sister loved it and cried ! They took all my requests seriously and made the picture look amazing . I recommend using them for your loved ones .
Company details
Written by the company
Pixels Photo Art is a custom portrait studio founded in 2021, bringing together artists from the US and the EU. We create personalized portraits for families, couples, pets, memorials, anniversaries, and any theme you can imagine. We work with both businesses and individual customers, and we print and ship worldwide.
Contact info
Galati, Romania
- office@pixelsphotoart.com
- pixelsphotoart.com
4.8
Excellent
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Picture was just what I needed amazing
16 March 2025
Reply from Pixels Photo Art
Karen, thank you for your short but powerful review! We are delighted that the final picture was exactly what you needed and that you found it amazing!
the picture came out amazing i’m very…
the picture came out amazing i’m very happy with it!
1 March 2025
Reply from Pixels Photo Art
Happy to hear this, Kimberly! Whenever you need a personalized gift created from a photo, we’ll be here for you!
Very Nice Work
I was very happy with the restoration work. I had a picture that had been partially faded by sunlight, and Pixels Photo Art restored the faded part to match the non-faded part. And it just took a couple of days. Thank you!
8 February 2025
Reply from Pixels Photo Art
Thank you for your trust Rick. Normally it takes just 24 hours to restore photos, however lately we've had a lot of requests which affected our deliveries. Still our promise is that you'll get your file within 3 days. I am happy to hear you loved the results and we hope we can work together again!
Quality work done quickly!
Very grateful for the work they did and what it means to my family
1 February 2025
Reply from Pixels Photo Art
Tustin, thank you very much for your kind review. It means the world to us knowing that we could bring joy to you and your family! You can count on us anytime you need a painting or a photo editing request. Cheers
Reply from Pixels Photo Art
Thank you as well Mark! We will look forward to working together again!
Turn out better than I thought it would
11 January 2025
Reply from Pixels Photo Art
Thank you for your review Steven! It means the world to us to know we surpass your expectations. Your American Gothic Portrait looks awesome! Enjoy and come back again!
Good quality picture Quick proof return…
Good quality picture Quick proof return Great service!
9 December 2024
Reply from Pixels Photo Art
Thank you kindly for your awesome review Angela! We're happy to hear over your experience with our services & products. The quality of our artworks and the delivery time is what makes us different from competition. I've communicated your review to the artist and he said it was a pleasure creating this for you! We hope to work with you again in the future!
Very quick turn around
Very quick turn around! Photo restoration was well done! The photo was still a little dark, but I was able to lighten it after receiving it.
12 December 2024
Reply from Pixels Photo Art
We’re glad to hear that you’re happy with the results! However, if there’s anything you’d like adjusted, please don’t hesitate to request a revision. I noticed that you haven’t requested any revisions. There’s no need for you to do additional work yourself—simply request a revision to our artist through the 'Track My Order' page, and they’ll be happy to assist you.
The WORST customer service
Do not order products from this company. The “good” comments are AI. Legit trash products, legit trash service.
I would attach our conversation screenshots I took, but it won’t allow me to.
18 December 2024
Unprompted review
Reply from Pixels Photo Art
Dear Heather,
Your claims are incorrect. We do not use AI-generated positive reviews. In fact, 98% of our reviews come from verified orders, while a small portion, like your review, come organically (via a Google search) and are not tied to any specific order. We won't speculate about competition being behind this review, as true competitors wouldn’t resort to such low practices. Instead, we will assume you are a genuine customer.
If our service didn’t meet your expectations, we want to remind you that we offer unlimited revisions within the initial materials & requirements you provided. If you request revisions outside the initial agreement/order, a fee will be charged. We're hired per order, not per hour. We take customer satisfaction seriously and would appreciate the opportunity to resolve any issues. Kindly reach out to us at office@pixelsphotoart.com so we can review your case.
If you’ve placed an order with us, it’s because you found one of our services interesting, otherwise, you wouldn’t have made a purchase. Thus, labeling our products and services as 'trash' is not only disrespectful to the hard work and dedication of our team, but it also undermines the value of constructive feedback. Your rude remarks do not reflect well on you as a reviewer rather than us as a business.
Suggesting that others should avoid our services based on your experience (if there is one) disregards any sense of rationality. Since 2015, we've been helping thousands of customers create personalized gifts for their loved ones. That is enough time to understand that some simply don't want to be happy no matter what we do, and that's perfectly fine!
Quality was poor could have been more…
Quality was poor could have been more realistic
11 December 2024
Reply from Pixels Photo Art
Hi Megan,
We’re truly sorry to hear that we didn’t meet your expectations. At the same time, we’re saddened that you didn’t request any revisions for your artwork. Custom artworks rely on your input to ensure they turn out exactly as you envision.
You have unlimited revisions available within the provided materials, and simply reaching out to us through the Track My Order page would have allowed us to understand what changes you wanted. Unfortunately, we’re not mind-readers, and based on your initial order requirements and the quality of the photos provided, we did the best we could.
It’s possible that your expectations were a bit too high given the limitations of the photos you submitted. We strive to deliver what is realistically achievable, not necessarily what one might imagine, given the constraints of the materials.
We hope this helps clarify, and we’re always here to assist if you have further questions or feedback.
It was wonderful all the way around ❤️
It was wonderful all the way around ❤️! You gave me the best gift. Words can't describe.
11 December 2024
Reply from Pixels Photo Art
We are glad to hear that you love the artwork we crafted for you. Enjoy! :)
Reply from Pixels Photo Art
Thank you Patricia! We hope to see you again! :)
you delivered on time and followed…
you delivered on time and followed directions...very different from you competitors!!
14 December 2024
Reply from Pixels Photo Art
Thank you for the review! We promise to set ourselves apart from the competition even more!
Reply from Pixels Photo Art
We thank you for your kind review! Enjoy!
Perfect
Absolutely beautiful restorations of old family photos. Took exactly 3 days and was not disappointed!
13 December 2024
Reply from Pixels Photo Art
Ah 3 days? Normally, we deliver within 48 hours, but this time of the year, it may take a bit more. Thank you for your kind review!
Fantastic
Fantastic! Loved how the picture came out, I will definitely be ordering from you again!
13 December 2024
Reply from Pixels Photo Art
We're happy to hear you've had a glowing experience with our services! Enjoy!
Super quick and the photo looked great
Super quick and the photo looked great! I compared the digital versions side by side, and the difference was astonishing. They also were super quick to reply when I sent a chat message. Would definitely recommend this business!
2 December 2024
Reply from Pixels Photo Art
Thank you so much for the amazing review and for recommending us! We’re here anytime you need a little photo wizardry again!
Fast turnaround & good quality
1 December 2024
Reply from Pixels Photo Art
Thank you for your kind review Serena!
Pixels was easy to use
Pixels was easy to use, cheaper than competitor sites and I am so happy with the results. The photo is much crisper and the colors are more natural
20 November 2024
Reply from Pixels Photo Art
Thank you for your kind review, Kim. That's exactly how we want everyone to experience our services.
I'm waiting now to see a paper print of…
I'm waiting now to see a paper print of the picture. The service was patient, polite, and helpful...will use again.
20 November 2024
Reply from Pixels Photo Art
Thank you, Karl! Enjoy the holidays!
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