The support agent said payment team would update case #90957 within four hours. Next morning, nothing. Another agent said no timeframe was ever added. So which answer was made up? The polite wording d... See more

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The reload banner showed one rule before activation. Oddly, the progress meter hardly changed since contribution was hidden elsewhere. I stopped using the bonus once the figures no longer added up. Al... See more
My passport scan failed in the upload preview. Oddly, support told me to check the page I had screenshotted. Verification is normal, but guessing around documents is tiring. It was a small issue until... See more
during lunch I opened Big Bass Splash on an old Samsung. The slot froze just after a feature started, then returned me to the lobby. My balance had changed, but round history stayed blank for th... See more
Company details
Written by the company
✅✅✅Dołącz do naszego online casino i odkryj świat emocjonujących gier już dziś! Specjalnie dla nowych graczy przygotowaliśmy wyjątkowy pakiet powitalny.
✅ 🎁🥇 Odbierz bonus do 26 000 zł oraz 300 darmowych spinów na start.
Written by the company

Contact info
Wrocław, Poland
- customer@pistolo-one.online
- pistolo-one.online
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After registration
After registration, the live dealer section felt extremely small.
My deposit through instant bank…
My deposit through instant bank transfer failed, but I was charged anyway.
during lunch I opened Big Bass Splash…
during lunch I opened Big Bass Splash on an old Samsung.
The slot froze just after a feature started, then returned me to the lobby.
My balance had changed, but round history stayed blank for the rest of the afternoon. Support told me to clear the browser cache, which didnt explain where the missing round had gone.
Once I registered
Once I registered, the live dealer section felt extremely small.
seriously
seriously, Bonus terms said slots count, but Gates of Olympus barely moved wagering not exactly helpful
Maybe I missed something
Maybe I missed something, but The receipt for my debit card payout vanished from transaction history brilliant..
Chat support let me down
Chat support let me down. I waited twenty minutes for live chat, typed out the whole issue with my missing free spins, and the agent closed the conversation while I was still replying. I had to start again from position 18 in the queue… brilliant. The worst part was losing both my time and the entire conversation without receiving any help.
After registration
After registration, the response arrived far too late.
The game list looked much bigger before…
The game list looked much bigger before I registered since Friday.
bank transfer never arrived again.
The account menu hides withdrawal…
The account menu hides withdrawal status behind several screens. On mobile, one button is covered by the keyboard
around midnight
around midnight: Anna was polite, then pasted rules for a different casino bonus
There was no option to filter games by…
There was no option to filter games by provider
My passport scan failed in the upload…
My passport scan failed in the upload preview. Oddly, support told me to check the page I had screenshotted. Verification is normal, but guessing around documents is tiring. It was a small issue until the account pages kept disagreeing. Identical screen again
the offer showed x35 but the real terms…
the offer showed x35 but the real terms said x40
The support agent said payment team…
The support agent said payment team would update case #90957 within four hours. Next morning, nothing. Another agent said no timeframe was ever added. So which answer was made up? The polite wording did not make the problem any less annoying.
the slots run well on the phone
the slots run well on the phone, i have no complaint about that side of it at all. what does not work is the lobby, which forgets where you were every time you close a game, so you scroll from the top again on every single visit.
Dead or Alive 2 kept freezing on an old…
Dead or Alive 2 kept freezing on an old iPad whenever the feature triggered.
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