Pisoria Reviews 127

My experience was effortless. From when I got to the viewing I was greeted with a warm welcome from Zak who showed me around the flat and gave me a list of pros and cons. I was sold just like that! The document process was user friendly and easy to get around. Highly recommended and Props to Zakaria Bouanod for his dedication!

I was abroad from Italy and Zak helped me to find a property remotely.
Pisoria is a Great agency that really cares about their Properties.

Agent Zak was really nice and helpful. Quick to respond and always very clear.

Our agent Zak was very helpful, even though we were disorganised ourselves. Didn't end up taking the rooms but couldn't have asked for more from Zak.

Pisoria is a great tenancy agency, all staff are helpful and nice, specially Dedar. Many thanks!

Ahmed made my experience with Pisoria better than expected in the end of my tenancy as he helped a lot with the moving out procedures and acted fast as required for the urgent matters.

Landlords - do not use this company.
Firstly, I agreed a fee rate with Andrew Saleh on the phone. No mention was made of any other fees but once they found a tenant I was hit with other fees I hadn't been informed about. Had I known about these extra fees I would never have agreed the fee rate I did. Very underhanded.
They charged over £2,000 for finding four tenants: each one of these was amongst the worst tenants I have ever had.
One had mental health problems and was abusive to other tenants.
One was so unhygenic that all the other tenants threatened to leave if he didn't go. Fortunately, he left.
One needed constant chasing for rent and his share of utility bills.
One wouldn't clean up his mess in the kitchen and elsewhere, putting dirty dishes in a clean dishwasher for example.
As I say, landlords, use this company at your peril!

Vivek was extremely helpful in finding me a room in London. Two thumbs up!

I found a good room with Vivek in London, top notch service and professionalism

Just moved in to a great flat in East London thanks to Vivek! He was very knowledgeable and answered any questions I had very promptly.

Had a solid experience with Pisoria. Got a good variety of rooms around East London and Vivek was very helpful in showing me around and choosing the right one.

Vivek was amazing, he was calm, polite and most important honest and upfront about everything. Thanks you pisora for everything.

Had a lovely experience with Pisoria. They’ve got a wonderful portfolio of rooms all over east London and Vivek was very accommodating in helping me find the right one!

I asked two different persons to show me the same room and Vivek was the one who took the time to show it to me. He always was there to answer me any question and always kept track of the process!

Nik was really helpful, professional and responsive. He helped me a lot during my research for a flat in London. I'd highly recommend! Thanks again Nik!

I was struggling to find a place in London. But Nik was really helpful and got everything organised as soon as possible. Such a professional service. A huge thanks to Nik.

Nik was very professional, responsive, and helpful in my rental process. Moving from abroad is hard so it was great having someone help streamline the rental process for me. He was quick and diligent with moving things forward. Highly recommend and getting in touch with him!

I found one of their flats on SpareRoom and their agent Vivek helped me through the rental process. Everything went pretty smooth, but Pisoria could’ve been a bit more responsive regarding everything. Overall, a positive experience.

Like many of us I had an ok experiencing signing up. They were amazing when it came time to confirm me to sign. But like other people have mentioned once you sign you are on your own.

Pisoria has one of the worst customer service ethics I've ever come across.

As a company they are neglectful and they really don't care about anything but money.

My flatmate and I reached out to them via email since October and have been ignored to this day and we moved out last month (everything was broken before I moved in).
- They canceled the cleaner that barley came on every two weeks and continued to charge us. We only found out because my flatmate called the landlord and they said that this "Alex" person told them they would save money by cancelling but we were never notified when we confronted them about it that's when they started to ignore us. We were charged throught for a cleaner that never came. I put my notice in and they responded by continuing to ignore us but serving my flatmate with notice to leave the same time as me.
- I Would recommend that you only speak to these people via email to have what they say as proof in writing so that they don't lie on you.
- They will do whatever they want, scheduling "investigations" without giving you the reason but coming in whenever they please.
- When it came time for viewings that was even more ridiculous. They sent someone called Anthony who only gave us the legal 24 hours notice for one viewing. One time he confirmed a 6 o clock viewing and showed up at 7 with no notice at all. Again TERRIBLE customer service.

To this date they have not reached out to myself or my flatmate about the services in our MA that are contractually meant
To be there but they don't provide. Nothing about the money they owe us but will expect you to follow the rules.

I've put a full complaint through the property redress scheme everything mentioned here.

DO NOT SIGN WITH THEM

First time looking for a flatshare in London. Vivek made the process smooth and easy for me, was able to get everything sorted quick. Also very professional and responsive