Pipe Perfect Norfolk Ltd Reviews 45

Great service from Gareth and his partner , the job was completed efficency and the house was left spotless .Gareth explained the workings of the new boiler and went through the paperwork clearly.
Both gents were polite and respected my home even removing their outdoor shoes to go upstairs . I will certainly recommend these guys and have no hesitation on request further work from them

Gareth and Sam arrived at the time he stated. Both lads were friendly and took time to learn the cat and the dogs names and fussed the cat every time they came in and out of the kitchen.
They were very efficient and cleared up any mess made and left my home in the same state they found it.
I would definitely recommend them to anyone to install a boiler.

gareth done a great job 👍 would recommend

Fantastic service by Gareth and Sam. Boiler was installed efficiently and carefully- Gareth took the time to show me how everything worked and made sure I was happy with it all. The house was left clean and tidy afterwards. The guys were really friendly and polite. Thank you both so much for your help!

I have had many problems with my boiler over the past few years and no one has been able to fix it properly ! Now I have had Pipe Perfect and it is fixed for good ! I highly recommend this company ! Excellent service

Gareth installed my new boiler professionally and efficiently. He and his partner, Sam were approachable and friendly, and answered all my questions. A brilliant experience! I would highly recommend Gareth to anyone looking for a gas engineer!

Gareth was very professional and also very friendly and approachable telling us what he was doing and why.

He had to go onto the roof using the scaffolding to fix the flue. It was really high up!! I asked if he could take photos of the flue and the roof for my future reference and he was happy to do this.

I would recommend his work and he cleared up well afterwards.

Gareth replaced my boiler that was not working. Gareth was professional, informative, reliable and efficient. I would recommend and use Gareth again without question. One very pleased customer.
Phil….

I had a great experience with the Gareth who replaced my old boiler and fixed the new one. He arrived right on time and finished the job exactly when he said he would. He was friendly, professional, and took the time to explain everything clearly so I understood what was being done. He even went the extra mile to fix an issue with the boiler flue, which I really appreciated. Excellent service from start to finish ,I’d highly recommend him!

Gareth installed new boiler on behalf of British Gas. He was punctual and carried out the work in a professional but friendly manner. Everything was left clean and tidy and operation instructions explained. We would not hesitate to use him for future work.

Very disappointed with every aspect of the job by Gareth. After the positive reviews on here, it's a bit of a shock. It wasnt the most straightforward job with parts missing initially, which meant a delayed installation. However, I believe this affected the workmanship of the job as it was moved to a Friday afternoon and I got the impression that Gareth could not finish the job quick enough. He installed new standard heating controls, which was explicitly NOT requested as I sent information to Gareth by text with information required to reinstall my smart controls. He then told me it would be so much easier if the standard controls were left. This left me speechless. Easier for whom? I spent over £250 on my smart controls and he was going to throw the hub into the rubbish. Then he reluctantly 'reinstalled' the hub, no checks were made on thermostatic valves. Thus the next day I heard something fall down in my boiler cupboard and it was the hub panel. Thankfully, it was not broken. Just shows how quickly Gareth wanted to finish the job that he couldn't even screw the panel back on properly. There was also a leak in my loft during installation. I'm going to give the benefit of the doubt as he seemed genuinely surprised by this, but the cause was not explained to me and I was fobbed off by being told all was fine while water was pouring out into my garden and subsequently leaked through my ceiling. They were asked by Heatable to return to remove the tank to complete the job but it was very obvious that Gareth had no intention of returning. Been told by an engineer in a subsequent visit to complete the job that further mistakes had been made such as installing the magnetic filter upside down and not installing a fuse spur to comply with regulations. However, Heatable checked that a photo had been sent by Gareth in the job report of my new fuse spur. Hmm. A very poor experience and based on talking to Heatable, they were not impressed either. One positive, Sam was very friendly and pleasant during the install and when returning to patch up the mess in the loft and on the ceiling.

New boiler fitted efficiently, great workers. Tidy and helpful, even went out of their way to help with another small task. Great company.

Competitive price. Clear communication whilst on the job. Work carried out to a very high standard. Would recommend!

New Boiler fitted solely by Gareth who was polite and friendly but very professional and worked to a very high standard. First class, thank you very much.

Worcester bosch combi boiler installed as a replacement for an old ideal mexico boiler.
The work was carried out in a very professional manner by a friendly and helpful team (Gareth and Pete) and on completion of the installation Gareth gave a full and detailed explanation on the operation of the new system. The site was left clean and tidy. All of the above was completed at a very reasonable and competitive price. I would have no hesitation in employing the services of pipe perfect again in the future.

Would highly recommend Gareth. He sorted some long-running issues with our heating system quickly and efficiently, as well as servicing our boiler, all for a very reasonable price. We’ll definitely be using him again!

Can’t rate Gareth enough. On time, brilliant job installing our new boiler, set up our hive thermostat and demonstrated how to use it. Did a fantastic job, clean, tidy and so helpful. Definitely deserves 5 stars!! 🌟

Gareth is really likeable, friendly and professional. He explained things well, was contentious and worked really hard. The work was carried out in a timely way to a high standard and he also left things tidy.

Gareth has just installed a new Hive thermostat for us and has done a brilliant job! Helping with a tutorial on how it all works. Just brilliant - thank you so much.

Also installed a whole new boiler for my elderly mum and went out of his way to make sure she had heat and hot water at the weekend when it all went pop!!

Would highly recommend! Thank you so much Gareth! You’re brilliant!

Right from the start Gareth was 100% professional. He answered his phone, he came and did a totally professional job, giving great advice and was much less expensive than I thought he was going to be. I would wholehearted use him again . On this occasion he serviced my boiler, fixed 2 radiators and installed HIVE… brilliant job :)