Pinks florists Reviews 32

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Miss Pinks arranged the most beautiful, perfect funeral flowers for my Dad. There were exactly what we asked for and the staff are so helpful and friendly. We can not thank you enough

Rated 2 out of 5 stars

Absolutely beautiful flowers from here!! However I went in today and the customer service is, well…. Non existent. It’s a shame really as people go into a florist for special occasions and the lady wh... See more

Rated 5 out of 5 stars

I cannot thank you or recommend you enough! From start to finish you have made one of the most difficult things I've ever had to do so much easier! Having to order flowers for my Dad's funeral, I had... See more

Rated 5 out of 5 stars

The Pinks shop in the spires is full of the most amazing fresh and vibrant flowers, plants and so much more. The fresh flowers and indoor plants we brought were perfect! This has now become a weekly p... See more

Company details

  1. Florist

Written by the company

Pinks Florists delivers luxury wedding & bespoke gifted flowers, packaged immaculately . We ensure that all our creations are beyond outstanding. We have built solid relationships with leading growers internationally, promising constant quality throughout. Established since 1991 Pinks Florists continues to provide North London and it’s surrounding areas with a classic bespoke product that stands out from any other floral arrangement currently on the market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 2 out of 5 stars

It’s a shame

Absolutely beautiful flowers from here!! However I went in today and the customer service is, well…. Non existent. It’s a shame really as people go into a florist for special occasions and the lady who served me made me feel very unwelcome!! No hello and no eye contact. I felt very uncomfortable!!

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic florist

Fantastic florist, who went above and beyond to deliver amazing service and beautiful flowers. Can’t thank you enough, so grateful!

17 June 2023
Unprompted review
Rated 1 out of 5 stars

Order cancelled without explanation

I made an order on the website for a time sensitive bouquet. Spent some time viewing, ordering etc. Then out if the blue the order was cancelled with no reason. I think these must be local florists and not nationwide.

16 February 2022
Unprompted review
Pinks florists logo

Reply from Pinks florists

Dear Mr Bell, Thank you for your feedback, I am sorry to hear you were left disappointed with our service.

We received your order at 1:19pm on February 15th and we emailed you back at 3pm the same day advising you of your cancellation and the explanation behind it, please check both your inbox and your junk mail incase this has landed there.

As explained on our website, both on the home page and on our delivery page;

'We personally hand deliver all our local bouquets by using our gorgeously branded Pinks Florists vans. This way we can ensure every bouquet is delivered with the upmost care and reach its final destination in one piece!

For any national deliveries that are out of our delivery reach we relay onto our floral partners at Interflora. Where your bouquet will be delivered and created by a trusted florist in your desired area.'

Unfortunately if we can not locate a florist within the desired location we have no option but to cancel and refund our customers- which was the case for your delivery location.

I apologise once again for the inconvenience and upset this has caused you.

Kind regards,
Natasha
Director

Rated 5 out of 5 stars

Great value Xmas tree

Bought our Xmas tree from Pinks this year. Took time to show the different ones and delivered as agreed but most importantly it lasted without dropping for the whole if Christmas. Very pleased. Will come back next year

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Thank you so much Pinks!

I cannot thank you or recommend you enough! From start to finish you have made one of the most difficult things I've ever had to do so much easier! Having to order flowers for my Dad's funeral, I had no clue! So kind, knowledgeable and patient! The flowers were all absolutely stunning, and despite my upset you took the time to establish exactly what I wanted. Thank you Pinks!

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Reliable and super speedy delivery

Reliable and super speedy delivery! I placed an order at 10am and received delivery that same day at 1pm. Can always trust that the bouquets are fresh and great value as well.

14 May 2021
Unprompted review
Pinks florists logo

Reply from Pinks florists

Hi Gary, Thank you for your lovely review. I am pleased to hear you had a positive experience whilst using our delivery service! - Natasha

Rated 5 out of 5 stars

White lilies

I was the sender, not the recipient, of these flowers, but I did see a picture and they appeared to be fresh and nicely arranged with potential for ongoing new blooms. Delivery was as expected.

14 May 2021
Pinks florists logo

Reply from Pinks florists

Hi Julie, Thank you for your kind words. I am so happy to hear your experience with Pinks has been a positive one. - Natasha

Rated 5 out of 5 stars

My favourite florist

My favourite florist: gorgeous flowers, long lasting and a vast choice.

14 May 2021
Pinks florists logo

Reply from Pinks florists

Hi Mina, Thank you for taking the time to leave a review on our page! We are over the moon to hear we are your favourite florist! That means so much to us!

Rated 5 out of 5 stars

Reliable and good quality

Reliable and good quality, thanks.

14 May 2021
Pinks florists logo

Reply from Pinks florists

Hi Customer48, Thank you for your positive feed back! I am pleased to hear you had a positive experience whilst using Pinks. - Natasha

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