My order was exactly what I expected, as per the website description. What I didn't realize is that the quality of the item was far superior to what I've ordered from other suppliers. Shipping came th... See more
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Reviews shaping this summary
Generally great prices (sales on all the time) compared to local stores. Shipping is prompt and quick. I do wish they had more elaborate filtering when searching for toys (materials,sizes, diameters... See more
Company replied
Very happy with the mystery box—my partner and I had a lot of fun opening it. Good variety in the products, the only one that I didn’t find very fitting was an exact replica pocket p***y, doesn’t se... See more
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Pink Cherry has great products; there's always great deals. There's a lot of variety; I've been able to find everything I was looking for and discovered new products. The one time I had an issue with... See more
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Company details
About PinkCherry Canada
Written by the company
PinkCherry is a Canadian-owned online sexual health and wellness retailer, with an unwavering mission to make sexual wellness more accessible, affordable, and discreet. We're committed to offering you the best deals and prices. Because everyone deserves pleasure. We're committed to providing exceptional customer experiences. If you have any concerns about products or your order, please contact our Customer Service team at cs@pinkcherry.ca
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Everybody Deserves Pleasure
Written by the company
- Discreet Shipping & Billing
- We believe your sexual wellness journey is personal. That’s why every order is shipped in completely discreet packaging. A plain brown box with no revealing details on the outside.
- Competitive Pricing
- Pleasure should be accessible, not exclusive. We’re committed to offering competitive pricing every day, so you can shop with confidence. And if you find a better price elsewhere, our 33-Day Price Match Guarantee has you covered.
Contact info
2-1283 North Service Road E, L6H1A7, Oakville, Canada
- cs@pinkcherry.ca
- pinkcherry.ca
Save Up to 80% Off Clearance
4.2
Great
968 reviews
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Reply from PinkCherry Canada
Don,
We're happy to hear that you received your order promptly and at a price that you considered fair. Thank you for your feedback!
PinkCherry
Customer Service
Pricing and shipping!!
This site always has such incredible prices when I’m doing comparing. And the shipping is always faster than anticipated. Love all of the good deals will absolutely continue to buy from this company.
25 February 2026
Reply from PinkCherry Canada
John K.,
We're happy to hear that you find our prices competitive and our shipping fast! It's great to know you appreciate the deals we offer, and we appreciate your continued business.
PinkCherry
Customer Service
Mystery couple box - 100$
We did order a mystery box without knowing anything about articles inside but for a box of a price of about 400$ paid 100$ it was worth it! Handcuffs, masturbator, 2 pretty sweet dildo/wand, lube a harness set for her... It was awesome! I did look out the prices of those articles and it was more that 400$, if bought individually! Will buy again! For new or old customers, don't hesitate and buy those boxes!
26 February 2026
Reply from PinkCherry Canada
John Doe,
We're happy to hear that you found great value in our mystery box! It's fantastic that you enjoyed the contents and felt it was worth the price. Thank you for sharing your positive experience and recommending our boxes! We appreciate your support.
PinkCherry
Customer Service
Your choice of shipping company has me…
Your choice of shipping company has me very frustrated - multiple times told it was being delivered same multiple times delivery not shown up and company lies and says my property is not accessible and no one home -both have been untrue. Still no product
25 February 2026
Reply from PinkCherry Canada
Tammy Andronyk,
We regret that you've had a frustrating shipping experience and apologize for the delivery issues.
We appreciate you bringing this to our attention.
We'll investigate these inaccuracies with our shipping partner to improve our service.
We will contact you shortly with more information.
Thanks for your feedback.
PinkCherry
Great pricing!
Great pricing! Fast shipping, often faster than expected delivery. Continue your good work pink cherry!
3 February 2026
Reply from PinkCherry Canada
Simon Lalancette,
We're happy to hear that you had a great experience with our prices and fast shipping! We appreciate your positive feedback and will continue our efforts.
PinkCherry
Customer Service
The discreet packaging worked wonders
The discreet packaging worked wonders, saying this as someone who lives with two nosy roommates and a dog lol. thank you for making it so fast just as well!! i enjoyed that
2 March 2026
Reply from PinkCherry Canada
Anastasia L.,
We're happy to hear that the discreet packaging met your needs, especially with your roommates and dog! We appreciate your kind words and are glad you enjoyed the fast delivery. Thank you for your positive feedback!
PinkCherry
Customer Service
Lots to choose ;)
shopping was easy, the web site is easy to navigate and the shipping is fast
3 November 2025
Reply from PinkCherry Canada
Jake,
We're happy to hear that you found our website easy to use and that you received your order quickly. Thank you for your positive feedback!
PinkCherry
Customer Service
Customer *NO* Support
I contacted PinkCherry multiple times for concerns regarding my order and individual products and never heard back. I was disappointed in my items a few years ago because they weren't what I thought (insufficient showcase on the site), and one of my new items I contacted the brand themselves directly (Svakom) and heard back several times since in the last couple months. If you order from PC, expect to be contacting whoever created the items you bought because they apparently have no intention of contacting [returning] customers any more. I absolutely do NOT recommend purchasing from them if you have any doubt about the product.
Their delivery guarantees also aren't accurate and additionally should not be provided during holiday season. They shipped using Dragonfly, and it took several extra weeks to receive my items (Dragonfly drives from province to province and does not do airmail as of this review, and they are terrible about updating their tracking trajectory).
My review is based on their listing inadequacy, inaccurate guarantees, and zero customer service. I first contacted them in December, and as it's now March, I am further displeased by the lack of communication enough to give a poor review. Their automated services requesting reviews still works, which is a poor idea on their part if they can't provide human customer support any more, in my opinion.
29 November 2025
Reply from PinkCherry Canada
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you faced with your order, the product descriptions, and the lack of communication.
We'll review our processes to improve our customer support and shipping accuracy. Your feedback is valuable as we work to enhance our service.
We will contact out to you in order to assist further.
PinkCherry
Customer Service
Reply from PinkCherry Canada
WC,
We're happy to hear that your experience was simple, easy, and fast. Thank you for your positive feedback; we appreciate it.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Dc,
We're happy to hear that you had a great experience with our products and fast delivery service. Thanks for your feedback!
PinkCherry
Customer Service
Fast Delivery great prices good products
24 February 2026
Reply from PinkCherry Canada
Cameron Olson,
We're happy to hear that you had a great experience with our fast delivery, prices, and products. Thank you for your positive feedback!
PinkCherry
Customer Service
Customer Service so-so, product is ineffective
There is no phone number to call for obtaining immediate clarification or resolving issues like shipping. This company relies on DragonFly which is a useless company and unreliable. The shipping was delayed even though I asked for expedited shipping and paid for it. PinkCherry did refund me the shipping cost for the expedited shipping so thanks for that. The product I purchased however, is not effective. I will look elsewhere.
20 January 2026
Reply from PinkCherry Canada
MikeB,
We appreciate you bringing these concerns to our attention. We regret that you experienced shipping issues and product ineffectiveness. We're sorry for any inconvenience caused by the lack of phone support and the issues with DragonFly. We'll review your feedback to improve our services.
We will reach out to you promptly
PinkCherry
Customer Service
The product did not meet our…
The product did not meet our expectations. The holder/ cup doesn’t catch to anything and if it does, it’s not for long.
11 February 2026
Reply from PinkCherry Canada
RON & SUE PITTET,
We appreciate your feedback and are sorry the product did not meet your expectations. We'll investigate the holder's functionality to ensure it performs as expected.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Janice Headley,
We are happy to hear that you received your order quickly and love the product. Thank you for your positive feedback!
PinkCherry
Customer Service
Very user-friendly
Very user-friendly. I like the discreet packaging for delivery. Products are exactly as ordered. Step-by-step notifications for delivery were excellent.
Will be back for more 😊
1 March 2026
Reply from PinkCherry Canada
Jax,
We're happy to hear that you found our service user-friendly and appreciated the discreet packaging and delivery notifications. We're glad the products met your expectations. Thank you for your positive feedback; we look forward to your return!
PinkCherry
Customer Service
Reply from PinkCherry Canada
Kelly Jean,
We're happy to hear that you had a great experience with our product and fast, discreet delivery. Thank you for your positive feedback!
PinkCherry
Customer Service
Bought a few things from pink cherry in…
Bought a few things from pink cherry in the past and just like then excellent. Will buy again
24 February 2026
Reply from PinkCherry Canada
Jk,
We're happy to hear that you've had consistently excellent experiences with us. Thank you for your continued support; we appreciate your positive feedback so much!
PinkCherry
Customer Service
Reply from PinkCherry Canada
Muhannad Al-Sayyed,
We appreciate your feedback and we're sorry the strap wasn't strong enough. We'll review this to improve our product.
PinkCherry
Customer Service
Wasn't pleased with the box items but…
Wasn't pleased with the box items but it is was ok
24 February 2026
Reply from PinkCherry Canada
Krystal,
We appreciate your feedback. We'll review the box items to improve the experience. Thank you for your time.
PinkCherry
Customer Service
Overall satisfied with PinkCherry…
Overall satisfied with PinkCherry products and service. Had a shipping issue that they weren't very helpful with so I had to rectify it myself with courier.
31 January 2026
Reply from PinkCherry Canada
Kim D,
We're glad you're satisfied with our products and service. We regret to hear about the shipping issue and that our assistance did not meet your expectations. We'll review this to improve.
PinkCherry
Customer Service
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