Wish I could rate less than a one star. Ordered on October 6th and have reached out 11 times via email and left 6 voicemails. Order #310056729. At this rate, I doubt my Halloween costume will be on ti... See more
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I ordered my costume on the 29h of September. Shipping details were not made until October 6th. It is now the 18th and my package has not moved or made any progress. I need my costume before Halloween... See more
Ordered 5 business days ago and still haven’t received any tracking info or anything. I would really like my costume to come before Halloween please help! My order number is #310056797.
Love the styles and Pricing, you get what you pay for. Don't mind when something rips or breaks. Hate the sizing, clothes never fit and returning anything is near impossible as they send no return lab... See more
Company replied
Company details
Contact info
200 S 5th Ave, 91746, City of Industry
- 6262260878
- support@pinkbasis.com
- pinkbasis.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping Rates are to High
15 June 2016
Unprompted review
Reply from Pink Basis
Hi,
We have a ongoing free shipping coupon code that is valid for all domestic orders that are over $50. Simply enter our coupon code SHIPFREE before you check out. Thank you and have a wonderful day.
Warm regards,
PB
Love this site!!
I am always excited to get my deliveries from you guys...whether I'm ordering casual clothing or something for a nite out...always satisfied and your prices are AWESOME!!
15 June 2016
Unprompted review
Love Love
Pink basis has the best selection of clothes and shoes for all sizes and that's just fantastic I love all of the selections available I can't get enough of this website
15 June 2016
Unprompted review
I love my purchase. On time delivery. Low quality. Priced as such.
A worthwhile browse and purchase.
15 June 2016
Unprompted review
Never will use this site again
Bought several items from this site, shipped the small stuff, then canceled the shoes and only refunded me $3.00 of the total shipping of $22.00.
15 June 2016
Unprompted review
Reply from Pink Basis
Hi Bryan,
Thank you for shopping with PinkBasis.com. May you please provide us with your order number so that we can better assist you. Thank you and have a wonderful day.
Warm regards,
PB
Reply from Pink Basis
Hi Jim,
We have a ongoing free shipping coupon code that is valid for all domestic orders that are over $50. Simply enter our coupon code SHIPFREE before you check out. Thank you and have a wonderful day.
Warm regards,
PB
Great Services
Honestly great product fast delivery I would order again no problem.
14 June 2016
Unprompted review
High shipping
Shipping costs are very high. Also when I use pay pal to pay for order it doesn't show up on my account. Annoying !
9 June 2016
Unprompted review
Amazing service
Great prices, excellent shipping speed, fabulous quality.
30 May 2016
Unprompted review
Reply from Pink Basis
Hi Sue,
We have a ongoing free shipping coupon code that is valid for all domestic orders that are over $50. Simply enter our coupon code SHIPFREE before you check out.
Thank you and have a wonderful day.
Warm regards,
PB
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