Worst shop!!! Buyers be aware! Horrible customer service or lack of. Super rude and so unprofessional! I ordered over $300 worth of pins and never received the package. They told me to file a claim wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is a no way for me. They value quantity over quality nowadays and just keep pushing out more and more pins with overused designs, poor quality and they don't care when you raise concerns... See more
Do not order from this company! I understand they’re a small family business but they do nothing when your order isn’t delivered. No refund, no replacement, no store credit. I will never spend money... See more
They have multiple employees to handle their website’s orders, yet it took over a week for them to ship out my order. They seem to prioritize their WhatNot orders because of the unregulated gambling d... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My First Stop for Loungefly Merchandise
I always do my Loungefly shopping at this store. I get great service, speedy shipping, quality products and do they have great sales!!! I would highly recommend this store.
I ordered a Star Wars backpack love it
I ordered a Star Wars backpack love it. Totally cute. Got the product right away. I've had it since March and the back straps are starting to rip. I don't put heavy item's in it at all. I contacted customer service. They could not help me because I've had it over 3 months. Your product is defaulty please replace it. Geeze. They won't. That's horrible customer service. I will never order from them again.
Great & definitely recommended
I have ordered a couple of items and the items have arrived exactly as specified. Carefully packaged. Definitely recommend and will continue shopping with this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








