I bought a pair of woollen socks for myself, and they arrived very quickly. The socks were beautifully packed in a branded pouch, which added a sense of exclusivity. This isn’t my first purchase from... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Timeless Elegance, 100% made in Italy. Italian Sartorial Ready to Wear and Made to Measure Physical stores in London, Paris, Milan, Belgrade, Brussels, Baku
Contact info
France
- piniparma.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always very satisfied with the quality…
Always very satisfied with the quality so far, but also with the support.
Beautiful sartorial clothing from the…
Beautiful sartorial clothing from the choice of fabrics to the style details. The aesthetic is habit forming. DHL does an amazing job delivering orders expeditiously, and love the white boxes
All first class.
Good products bad shipment and returns
Top quality and awsome products, but everything which belongs to the shipment, return and repayments is very bad and i had a lot of troubles with that
Thanks that the support is very quick.
What can i say about Pini Parma
What can i say about Pini Parma, from Customer Service, the guidance, to quality, i recommend. Pini Parma has premium garments, maybe littlebit expensive but its worth it.
Pini Parma is a statement.
Excellent fit and quality
I recently purchased a linen shirt from Pini Parma, and I am very impressed. The quality of the fabric is excellent, and the craftsmanship is clearly of a high standard.
What stood out the most was the fit. I prefer a more tailored look, and this shirt fit me perfectly right out of the box. It feels elegant, comfortable, and well-designed.
Shipping to Denmark took only 4 days, which I think is very reasonable for international delivery.
Overall, a great experience, and I would definitely recommend Pini Parma to anyone looking for high-quality menswear.
Very good
I’ve had a very positive experience with Pini Parma. The quality of their products is consistently excellent, with great attention to detail and premium fabrics that feel durable and comfortable. The craftsmanship really stands out, especially in the finishing and fit.
Overall, Pini Parma offers outstanding value for the quality provided, and I would highly recommend it to anyone looking for well-made, stylish menswear.
Fantastic!
I was surprised that the t-shirt I…
I was surprised that the t-shirt I ordered looked exactly like the photos when I received it. I think I'll want to buy more in the future. Thank you.
Amazing pair of trousers
Amazing pair of trousers. Always wanted the incredibly stylish look where a belt is not required. My outfit is stunning.
I am really happy with both the high…
I am really happy with both the high quality of their products and their amazing customer support.
Amazing product
Amazing product, great material and tailoring. For sure it’s just the beginning for me and I’ll continue to buy suits from Pini.
Great selection of classic menswear
Great selection of classic menswear. Decent quality and quick delivery. Highly recommend.
Pini Parma Return Process
Whilst I am a longstanding customer, as with several recent reviews, the returns process is plainly very poor. 25 calendar days (17 business days) since my parcel was received as returned (verified via DHL app) and no refund has been issued. Evidently, returning funds is neither an imperative nor priority, even for repeat buyers. In addition, no returns labels were provided and had to be requested via customer service.
Slow return
I had to return the order, no return shipping label was provided in the package (I had to print it mysefl), and the retrun shipment is taking forever. Having such a cumbersome and slow return process leaves you with less desire to buy again.

Reply from Pini Parma
I’ve received jeans with defect in the…
I’ve received jeans with defect in the denim layering… after that one of the buttons of the trousers felt as well . At this price tag this is totally unacceptable!
I have ordered 2 bespoke ties 4 months…
it was a misunderstanding from my side regardind those 2 ties.
sorry for any inconvenience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







