Avoid this property at all costs
Avoid this property at all costs. This was supposed to be our wedding anniversary trip, and instead it turned into one of the worst accommodation experiences we’ve ever had. The apartment is absolutely nothing like the photos and is misrepresented on Booking.com.From the moment we arrived, we found issue after issue: chipped plates, damaged furniture, dirty areas that clearly hadn’t been cleaned properly, a strong unpleasant smell in the bedroom, blunt and unsafe kitchen knives, cups that don’t even fit the coffee machine, and barely any usable kitchenware. The air conditioning barely worked, and there was nowhere to dry clothes. The whole place felt neglected, worn out, and poorly maintained.We contacted the host immediately with clear evidence and safety concerns. They provided zero support, refused to help, and didn’t even attempt to resolve a single issue. Their attitude was dismissive and unprofessional.We then contacted Booking.com for help, but because neither the host nor Booking.com confirmed a refund in time, we were forced to stay until 16 May — not because we wanted to, but because we had no choice while abroad.This property ruined our anniversary, caused unnecessary stress, and left us feeling completely let down. I have multiple photos documenting the condition of the apartment, and I strongly believe this listing is misleading.If you value your money, your comfort, or even basic cleanliness, do yourself a favour and book somewhere else. This place should not be advertised in its current state, and guests deserve far better than what we experienced.
