Pinball Nation Reviews 7

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Video Arcade

Written by the company

Here at Pinball Nation we sell the best pinball parts to clients all over the country and we also offer repair services to those who want to restore their beautiful and cherished games be it old or new


Contact info

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch delivery and support!


This was my first time buying something as large as a pinball machine online, and I was a bit nervous. But the Pinball Machine Center made it so easy! They kept me informed every step of the way. The delivery crew was punctual, careful, and even helped with the initial setup. The machine plays beautifully and looks brand new. 5-star service all around.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Total scam company

Total scam company. Took my Zelle payment then ghosted me. Hopefully the FBI gets involved with all the reports being filed on this company. Don’t trust a company offering 30% discounts on new machines.

25 November 2022
Unprompted review
Rated 1 out of 5 stars

Total Scam - Pinball Machine Center

Total Scam. Sent almost $4K to a Bank of America account under Peterson/Chris Enterprize LLC in Portland Oregon. Even spoke with a Chris Wall when placing order. After wire received, no further contact from Chris Wall, Irene in Chat, or Pinball Machine Center. Bank of America will not return the wire amount. I filed a police report and contacted the FBI for interstate wire fraud. AVOID THIS COMPANY! Learn from my mistake.

28 January 2023
Unprompted review
Rated 1 out of 5 stars

This place is a scam

This place is a total scam. Perhaps it used to be a trustworthy site, but it is now nothing but a scam. I read these reviews and others on the internet and decided to purchase from them. When pinballmachinecenter.com asked that I wire or zelle the money to them, I was stupid to do so, but I did it because I believed the reviews, and thought they were a small business trying to avoid credit card charges. Once I got them the money, they told me the machine was on its way. Then I got a request from the shipper for me to zelle them $2000 for insurance to ship it - supposedly refundable at the end. I can't even verify that the shipper exists and I certainly won't be sending more good money after bad. I asked for a refund, and they have ghosted me. No money no pinball machine. I lost thousands of dollars to this scam site - don't be next!

19 August 2022
Unprompted review
Rated 5 out of 5 stars

pinballmachinecenter.com l Thanks again…

pinballmachinecenter.com l Thanks again for your help after the fact. A lot of businesses would have had a different attitude, something along the lines of you are on your own. I work at the biggest new car dealership in the state of Ohio, and we know the importance of customer service after the point of delivery. Your efforts have been outstanding, I will recommend you to anyone in the market.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

pinballmachinecenter.com l I just…

pinballmachinecenter.com l I just wanted to thank you for being so supportive and helpful. You have really gone above any customer support that I have ever had. I do highly recommend your company to anyone that asks where I got my pinball machine and I let them know just how far you guys go to make sure the product is in top working condition. So again, thanks for everything!

13 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look