I ordered 2 x 3 packets of Chlorphemanine Maleate 4mg tablets and paid a third less than I would for the same generic item in Boots. Luckily Boots were out of stock, forcing me to look elsewhere. Pil... See more
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PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Contact info
United Kingdom
- pillsphere.com
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Excellent shop
Excellent shop. You can buy tablets from this seller, feeling safe, that you are buying the genuine product, as shown.
Quickly sent. Happy customer.
Difficult to open.
Extremely difficult to open the screw cap. Old people have trouble getting the cap off. I cut my finger twice trying to break the seal. I had to wedge lt in the door and then turn and it was loose enough for me to open. And use the eardrops.
Great value for money and good service
Great value for money and good service I am pleased
Arrived promptly well packaged am
Arrived promptly well packaged am
pleased with my order .
Very good service and good value for money products
I am very happy with my order from Pillsphere. It was very good value for money and was delivered real fast. I will certainly be ordering from them again and will highly recommend them.
SCAM
Order never turned up. Emailed support@pillsphere as per on the confirmation email and it bounced back. Emailed sales@pillsphere as their responses on these negative reviews say to, and no reply. I looked again at the confirmation email sender and although it says from 'Pillsphere' if you click it to bring up the email address it is @shamapharma.co.uk which is the name of some other dodgy-looking website. The positive reviews here must be fake.
Excellent experience with PillSphere…
Excellent experience with PillSphere The ordering process was simple, delivery was quick, and everything arrived securely packaged. The service feels professional and reliable, and the prices are reasonable. I would definitely recommend PillSphere to anyone looking for a trustworthy online pharmacy.
Appalling service
Appalling service. Failed to deliver an order and made no response to emails. When I managed to speak to someone on the phone they made an excuse but then failed to issue a refund - still no email nor any other communication. A joke of a company.
Package arrived but customer service poor
Scam company, I should've read the reviews before using. Like all the others I got a royal mail link saying dispatched and it never reaches royal mail. And all emails bounce. Avoid ⛔️⛔️⛔️⛔️
Update... I was contacted by Pillsphere and they apologised and advised package was lost in transit, offered to resend or refund, I chose resend and it arrived today.
So they are not a scam company, but really do need to sort out after sale customer service.
Avoid this scam company
Please read the negative reviews as I’m pretty sure this is a scam and any positive reviews are fake. Like many others I ordered with 24 hour delivery. I received a tracking number for Royal Mail however pillsphere never despatched the parcel to Royal Mail. All of my emails to the company bounce. Please avoid this company
First time ordering and wasn’t sure…
First time ordering and wasn’t sure what to expect. Pillsphere exceeded my expectations! I ordered late afternoon and received the next morning. Good prices and you can track each step of the order too. Will definitely be using again. Thank you
Simple and communication was perfect
Simple and communication was perfect. No hassle of waiting like some companies that I waited more than a week previously. I would highly recommend and will use again.
Quick and easy
Quick and easy to set up- once I had uploaded all of my id and weight/body evidence my order was processed same day and arrived the following day.
Excellent price for my first order
Would absolutely omise again as long as the price stays competitive after first order!
First time customer here 👋
First time customer here 👋
Ordered my medication on Tuesday evening and the order was passed, prescribed then dispatched - delivered today! Extremely impressed on such a smooth ordering system right up until delivery which was so fast! Thanks alot 😀
SCAM - Avoid
SCAM avoid. Took payment, created a tracking number but never dispatched anything, had to do a charge back. Ordered 06/02/2026, writing this review 28/02/26.
Edit: Since the company is querying this, I will add some more detail. Ordered on 06/02/2026, royal mail tracking created same day. Then...nothing. Tracking still shows awaiting package. Emailed the email address on the order email support[redacted] on 18/02/2026 and it bounced. Then emailed same day info[redacted] which is on their website...no reply. Then emailed 24/02/2026 to enquiries[redacted] and...no response. So...what are customers supposed to think. I have asked my bank for the money back. (I wanted to put the email addresses I tried but it is not allowed)
They take money and dont post the item. Avoid
I made an order, they did not send the item but they took my money. The emails bounced back.

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