PillSorted Reviews 2,750

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its speed and reliability, often noting that orders arrive promptly and on time. People also appreciate the overall service, finding the ordering process straightforward and efficient, with many highlighting the helpful reminders for repeat prescriptions and consistent updates on order status. However, some customers were dissatisfied with the product they received, mentioning instances where they did not get what they ordered or only received a partial order. A few other people also felt that the delivery service was not always consistent, with some experiencing delays or issues with delivery attempts.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the reliability and efficiency... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, fast delivery, and... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise the service for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pillsorted takes the stress out of repeat prescriptions. They remind you when the prescription needs to be ordered, tell you when the prescription has been sent and your order arrives promptly to your... See more

Company replied

Rated 5 out of 5 stars

Very helpful and understanding. Not everyone fits into a box and the staff were clear in their discussions with me and made sure the correct product was suggested. Delivery was quick and on time wit... See more

Company replied

Rated 5 out of 5 stars

Up to now,my experience as been good. From ordering from Dotcors, to delivery,at home I was kept updated, via emails and txt messages. Even had numbers to track from Royal Mail. Came on time. Sti... See more

Company replied

Rated 5 out of 5 stars

Arrived on time. Excellent service. So much easier than wiring or telephoning Doctor But why is your system not compatible with my iPhone. When you send me Reminder I have to email you with r... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Medical Clinic
  4. Pharmacy
  5. Weight Loss Service

Written by the company

PillSorted is a full-service pharmacy providing private treatments across the UK and NHS prescriptions in England. We combine compassionate care with innovative technology to deliver a truly personal pharmacy service. From consultations and prescribing to repeat prescriptions and weight loss treatments, our expert team offers personalised, high-precision care—sorting, dispensing, and delivering medications straight to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I get a reminder when im due to reorder…

I get a reminder when im due to reorder my medications at 10 days before they run out, and again at 7 days if ive not ordered it. My medications have never came late, its been great not running out of my medications

5 May 2026
PillSorted logo

Reply from PillSorted

Hi Jade, thank you for the lovely review! We're so pleased the reminders are working well and that you've never been without your medication. That's exactly what we aim for.

— The Pillsorted Team

Rated 5 out of 5 stars

I was able to find the medication I…

I was able to find the medication I needed with ease and delivery was quick and well packaged.

5 May 2026
PillSorted logo

Reply from PillSorted

Hi Tracie, thanks for the great review! Glad you found what you needed easily and that it arrived quickly and well packaged.

— The Pillsorted Team

Rated 5 out of 5 stars

Straight forward ordering and delivered…

Straight forward ordering and delivered the next day. Excellent.

12 May 2026
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Reply from PillSorted

Hi Amelia, thank you for the kind review! Straightforward ordering and next-day delivery — exactly what we aim for. Really pleased to hear it.

— The Pillsorted Team

Rated 5 out of 5 stars

Answer all my emails promptly

Answer all my emails promptly
Always very efficient and have time for me
Urgent medication is always posted next day

11 May 2026
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Reply from PillSorted

Hi Bernadette, thank you for the wonderful review! It's lovely to hear our team has been responsive and that urgent medication has been with you the next day. Really appreciated.

— The Pillsorted Team

Rated 5 out of 5 stars

It makes my life so much easier getting…

It makes my life so much easier getting my medication delivered

11 May 2026
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Reply from PillSorted

Hi Karen, thank you for the kind review! We're so glad having your medication delivered makes life that bit easier.

— The Pillsorted Team

Rated 5 out of 5 stars

Easy process

4 May 2026
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Reply from PillSorted

Hi Amanda, thank you for the 5 stars! Glad you found the process easy.

— The Pillsorted Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Rapid customer service when needed. Prompt dispatch and safety checks.

11 May 2026
PillSorted logo

Reply from PillSorted

Hi Adrienne, thank you for the lovely review! Rapid customer service, prompt dispatch and safety checks — exactly what we strive for. Really appreciated.

— The Pillsorted Team

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

11 May 2026
PillSorted logo

Reply from PillSorted

Hi Debbie, thank you for the 5 stars! Glad the service and delivery were fast.

— The Pillsorted Team

Rated 5 out of 5 stars

Great experience as a first time buyer…

Great experience as a first time buyer from this company will definitely be buying more from them every month great price and fast delivery

4 May 2026
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Reply from PillSorted

Hi Nigel, thanks so much for the great review and welcome to Pillsorted! Brilliant to hear your first experience was a good one — we look forward to looking after you each month.

— The Pillsorted Team

Rated 5 out of 5 stars

Incompatible

Arrived on time. Excellent service. So much easier than wiring or telephoning Doctor

But why is your system not compatible with my iPhone. When you send me Reminder I have to email you with requested medication

11 May 2026
PillSorted logo

Reply from PillSorted

Hi Susan, thank you for the kind feedback on our service and delivery! Sorry to hear our system isn't playing nicely with your iPhone — please drop our team a line at help@pillsorted.com and we'll investigate so reordering is as easy as possible for you.

— The Pillsorted Team

Rated 5 out of 5 stars

Super quick verification and the…

Super quick verification and the product arrived the next day highly recommend

11 May 2026
PillSorted logo

Reply from PillSorted

Hi Zoe, thanks for the lovely review and recommendation! Pleased verification was quick and your order arrived the next day.

— The Pillsorted Team

Rated 5 out of 5 stars

Good communication

Good communication
Fast delivery
Many thanks

10 May 2026
PillSorted logo

Reply from PillSorted

Hi Christine, thanks so much for the kind review! Good communication and fast delivery is exactly what we aim for.

— The Pillsorted Team

Rated 5 out of 5 stars

Quick and easy

The process of ordering was very straightforward, and delivery was super quick.

4 May 2026
PillSorted logo

Reply from PillSorted

Hi Amanda, thank you for the great review! Straightforward ordering and super quick delivery — pleased we hit the mark.

— The Pillsorted Team

Rated 5 out of 5 stars

Very good service.

Very good service.

11 May 2026
PillSorted logo

Reply from PillSorted

Hi Amanda, thanks for the 5 stars! Really pleased you've found the service good.

— The Pillsorted Team

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